Santa Catalina, a Royal Hideaway Hotel

Hotels
9.2
/10
Exceptional
493 reviews

What Guests Say About Their Stay

Anicuta
10.0
/ 10
Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
Celine
10.0
/ 10
Un hôtel classique avec deux personnel sympathique, des espaces de vie agréables, de bons restaurants à l’hôtel et dans les environs, un positionnement parfait pour visiter Las Palmas. Nous y avons passé une semaine très agréable!
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Shibu
10.0
/ 10
From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
In the Area
See Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Las Palmas, Canary Islands, Spain, 35005

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Santa Catalina, a Royal Hideaway Hotel is located in area / city Las Palmas de Gran Canaria. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Santa Catalina, a Royal Hideaway Hotel

Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Las Palmas, Canary Islands, Spain, 35005
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Discover More About Santa Catalina, a Royal Hideaway Hotel

Location


Santa Catalina, a Royal Hideaway Hotel is located in area / city Las Palmas de Gran Canaria.

About Santa Catalina, a Royal Hideaway Hotel

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Santa Catalina, a Royal Hideaway Hotel exclusively for you.

Santa Catalina, a Royal Hideaway Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Santa Catalina, a Royal Hideaway Hotel.

All facilities in Santa Catalina, a Royal Hideaway Hotel

Others Santa Catalina, a Royal Hideaway Hotel
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Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Health club
  • Outdoor pool
  • Garden
  • Beach towel
  • Spa
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Reception hall
  • Parking
  • Swimming pool
  • Smoking area
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Elevator

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast

Business Facilities

  • Meeting facilities
  • Conference center

Connectivity

  • Free WiFi

Nearby Facilities

  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Santa Catalina, a Royal Hideaway Hotel

Important Note
  • Fee for buffet breakfast: approximately EUR 27 for adults and EUR 23 for children
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • Guests must contact this property in advance to reserve cribs/infant beds, access to the hot springs, access to the public bathing facility, and access to the heated pool
  • This property accepts credit cards and cash
  • Onsite parties or group events are strictly prohibited
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a smoke detector and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Santa Catalina, a Royal Hideaway Hotel
204
Number of floors in Santa Catalina, a Royal Hideaway Hotel
5
Another facilities in Santa Catalina, a Royal Hideaway Hotel
Romantic proposal packages, Beach umbrella, Health club, Outdoor pool, Garden

Frequently asked questions about Santa Catalina, a Royal Hideaway Hotel

What are available facilities at Santa Catalina, a Royal Hideaway Hotel?
There are top facilites at Santa Catalina, a Royal Hideaway Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Santa Catalina, a Royal Hideaway Hotel?
The standard check-in time at Santa Catalina, a Royal Hideaway Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Santa Catalina, a Royal Hideaway Hotel provide breakfast?
Yes, Santa Catalina, a Royal Hideaway Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Santa Catalina, a Royal Hideaway Hotel?
Santa Catalina, a Royal Hideaway Hotel has a 5.0-star rating.
How many floors does Santa Catalina, a Royal Hideaway Hotel have?
Santa Catalina, a Royal Hideaway Hotel has 5.
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More Reviews from Other Guests in Santa Catalina, a Royal Hideaway Hotel

9.2
Exceptional
From 493 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
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Traveller Reviews Santa Catalina, a Royal Hideaway Hotel

Number of reviews per page
20
40
Top reviews
Anicuta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
Ernesto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to visit.
Gelys
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

outstanding ! a gem in gran canaria !!
Celine
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Un hôtel classique avec deux personnel sympathique, des espaces de vie agréables, de bons restaurants à l’hôtel et dans les environs, un positionnement parfait pour visiter Las Palmas. Nous y avons passé une semaine très agréable!
Shibu
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
Benjamin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
Read More
Florentina
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
tony
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Fab
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
Read More
jorge
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Stunning
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

A classy hotel. Well maintained. Multiple restaurants (though not all were open). Rooftop pool and bar/restaurant. Nice location. Don't know how to say it any better but we would love to stay there again.
N
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff incredible, was an anniversary break, bubbles and chocolates delivered to hotel room as gift from hotel. Room service food was not great the chicken was tough and chewy in both of our club sandwiches so had to remove and leave it. The steak I ordered in restaurant was over cooked, sent it back and it arrived beautifully cooked. Overall a great stay would have given a solid 5 if it were not for the food issues.
Read More
Anthony
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

After a slightly shaky start (loud music until late on the first night) this stay was just wonderful. The hotel is beautifully maintained, fantastic pool area and great options for drinks and food. The staff right across the hotel are amazing. Location is a little out of the way for old town but taxis are easy to hail. Overall a great experience and will return!
Read More
oscar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice place, wonderful service
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Beautiful historical hotel with excellent facilities. Very centrally located in the city
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

.
Fred
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

A very special hotel. Accommodations were wonderful. Hoping to return one day.
Caroline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Charm and ambience. The staff were excellent knowledgeable and helpful. The food was delicious.
Diana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The landcape and scenery on the grounds was so beautiful and walking was one of our best experiences in any hotel. The architecture and furnishings were so royal.
Daniel
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice hotel. Feels like everything is an upsell though… pay to use the sauna
Number of reviews per page
20
40

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Others 4 Santa Catalina, a Royal Hideaway Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 493 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Santa Catalina, a Royal Hideaway Hotel

Number of reviews per page
20
40
Top reviews
Anicuta
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful hotel with a mix of historic charm and modern luxury. Staff were welcoming, breakfast was excellent, and the rooftop bar had stunning views. A little outside the old town but taxis are affordable and easy. Perfect for a relaxing, stylish stay.
Ernesto
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great place to visit.
Gelys
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

outstanding ! a gem in gran canaria !!
Celine
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Un hôtel classique avec deux personnel sympathique, des espaces de vie agréables, de bons restaurants à l’hôtel et dans les environs, un positionnement parfait pour visiter Las Palmas. Nous y avons passé une semaine très agréable!
Shibu
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

From check in to check out seamless process, staff were superb and all went the extra mile to look after there guests. Great restaurants on site and easy commute everywhere.
Benjamin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Absolutely fantastic week at the Santa Catalina - Royal Hideaway Hotel!! Half board, so we got to enjoy the delicious daily breakfast at the Hotel followed by dinner at the 1890 La Bodeguita - fabulous food & service at both! The hotel is just so beautiful and staff cannot do enough for you through your entire stay! We had 3 spa sessions to enjoy even more relaxation during the stay! Cannot recommend this hotel enough - will definitely be returning!!
Read More
Florentina
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Outstanding service, exceptional breakfast, great spa, extra comfy beds, piano playing every evening, surrounded by a beautiful park, every team member went above and beyond. We got chocolates and cava, and silk towel to put our feet on every morning. A corner of paradise. We'll be back :)
tony
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Fab
Sharon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Lovely hotel, great welcome but slow check in. Staff exceptional very helpful and friendly Beds very comfortable and linen was high quality. Large fluffy towels Lovely spacious balconies with hot tub Tv/ mirror was a lovely touch Bathroom mirror excellent Also coolysystem air con fans etc were very efficient and quiet Pool area fantastic Gorgeous hotel, we will definitely visit again!
Read More
jorge
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Stunning
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

A classy hotel. Well maintained. Multiple restaurants (though not all were open). Rooftop pool and bar/restaurant. Nice location. Don't know how to say it any better but we would love to stay there again.
N
8.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff incredible, was an anniversary break, bubbles and chocolates delivered to hotel room as gift from hotel. Room service food was not great the chicken was tough and chewy in both of our club sandwiches so had to remove and leave it. The steak I ordered in restaurant was over cooked, sent it back and it arrived beautifully cooked. Overall a great stay would have given a solid 5 if it were not for the food issues.
Read More
Anthony
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

After a slightly shaky start (loud music until late on the first night) this stay was just wonderful. The hotel is beautifully maintained, fantastic pool area and great options for drinks and food. The staff right across the hotel are amazing. Location is a little out of the way for old town but taxis are easy to hail. Overall a great experience and will return!
Read More
oscar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice place, wonderful service
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Beautiful historical hotel with excellent facilities. Very centrally located in the city
Jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

.
Fred
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

A very special hotel. Accommodations were wonderful. Hoping to return one day.
Caroline
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Charm and ambience. The staff were excellent knowledgeable and helpful. The food was delicious.
Diana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The landcape and scenery on the grounds was so beautiful and walking was one of our best experiences in any hotel. The architecture and furnishings were so royal.
Daniel
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Nice hotel. Feels like everything is an upsell though… pay to use the sauna
Number of reviews per page
20
40