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Thompson Madrid, by Hyatt
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Thompson Madrid, by Hyatt
Hotels
9.4
/10
Exceptional
178 reviews
What Guests Say About Their Stay
Kimberley
10.0
/ 10
The staff was terrific! Very helpful and friendly. The restaurant was convenient for breakfast and the food was good. The hotel is centrally located with an almost complete new plaza in front and a taxi stand is just on the opposite side from the hotel. This made our museum trips much easier. The room wasn’t large, but it had a great shower.
ARIEL
10.0
/ 10
Excelente hotel. Ubicación premium, servicio excelente! Buen desayuno. Destacó la calidad de atención del personal en general! Sin dudas en mis próximos viajes volveré a este hotel
Victoria
10.0
/ 10
This was a beautiful room with a beautiful view. The staff was so delightful and kind. Very helpful as well.
In the Area
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Plaza del Carmen S/N, Madrid, Community of Madrid, Spain, 28013
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Read More
Available Room Types in Thompson Madrid, by Hyatt
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Per room per night (incl. taxes & fees)
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What's around Thompson Madrid, by Hyatt
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Plaza del Carmen S/N, Madrid, Community of Madrid, Spain, 28013
Discover More About Thompson Madrid, by Hyatt
Location
Thompson Madrid, by Hyatt is located in area / city Madrid.
About Thompson Madrid, by Hyatt
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Thompson Madrid, by Hyatt exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at Thompson Madrid, by Hyatt.
All facilities in Thompson Madrid, by Hyatt
Others
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Coffee shop
- Elevator
Hotel Services
- Tours
- Luggage storage
- 24-hour Receptionist
- Laundry service
- Concierge
Food and Drinks
- Bar
- Breakfast
- Snack bar
Things to Do
- Garden
- Outdoor pool
General
- Banquet
- Rooftop terrace
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Business center
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Thompson Madrid, by Hyatt
Important Note
- Fee for cooked-to-order breakfast: approximately EUR 35 per person
- Airport shuttle fee: EUR 110 per room (one-way)
- Nearby parking fee: EUR 30 per day(1640 ft away; open 24 hours)
- Pet fee: EUR 50 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
The following facilities or services will be unavailable from May 21 2025 to June 20 2025 (dates subject to change):
- Swimming pool
- Swimming pool
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Thompson Madrid, by Hyatt | 174 |
Another facilities in Thompson Madrid, by Hyatt | Others, Smoke-free area, Safety deposit box, Coffee shop, Tours |
Frequently asked questions about Thompson Madrid, by Hyatt
What are available facilities at Thompson Madrid, by Hyatt?
There are top facilites at Thompson Madrid, by Hyatt such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Thompson Madrid, by Hyatt?
The standard check-in time at Thompson Madrid, by Hyatt is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Thompson Madrid, by Hyatt provide breakfast?
Yes, Thompson Madrid, by Hyatt provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Thompson Madrid, by Hyatt
Other sources (178)
9.4
Exceptional
From 178 reviews
Cleanliness
9.6
Room Comfort
9.8
Service and Facilites
9.6
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Traveller Reviews Thompson Madrid, by Hyatt
Number of reviews per page
20
40
Top reviews
Kimberley
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The staff was terrific! Very helpful and friendly. The restaurant was convenient for breakfast and the food was good. The hotel is centrally located with an almost complete new plaza in front and a taxi stand is just on the opposite side from the hotel. This made our museum trips much easier. The room wasn’t large, but it had a great shower.
Read More
Robert
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Location was great and room very clean. Lobby bar and seating area limited/small.
Alex
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Hotel was nice, area is great. Dead in the middle of everything. We had a Terrance room. It was nice, the floors seem squeaky for a somewhat new hotel. Linda made me feel unsafe same goes for the Terrance. Overall hotel was great only downsize. Was the pool, rooftop and outside of hotel was under construction. Staff was ok now one really went out of their way to make us feel special or checked up on us. Was just me and my wife.
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Sammy
Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Excellent location
Talal Mohammed
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Good location stuff is helpful modern hotel clean rooms
Govind
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice central location. Very helpful staff.
JOSE
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great
Zhou
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
The staffs were very friendly. The room was nice.
ARIEL
Business
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Excelente hotel. Ubicación premium, servicio excelente! Buen desayuno. Destacó la calidad de atención del personal en general! Sin dudas en mis próximos viajes volveré a este hotel
Victoria
Friends and Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
This was a beautiful room with a beautiful view. The staff was so delightful and kind. Very helpful as well.
Marjorie
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The front desk staff were so helpful and welcoming
natalie
Leisure Family
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
gorgeous first floor, amazingly nice staff. The art work is unique and the center courtyard if so cool- view from rooms and elevator.
Loved the bathroom facilities as well.
yousef
Leisure with Friends
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great hotel
Gustavo
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Property is very modern and in a perfect location. There was a little bit of construction near by so it made it hard to get dropped off at the property but that’s out of their control and not their fault. We really enjoyed our stay and the staff was extremely friendly and personal
veronica
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great
Anthony
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
Excellent property in Centro/Sol. Hotel sits on Plaza Del Carmen which is currently being upgraded and should be lovely when complete. Location is Chueca adjacent with easy access to Malasaña, Retiro, Gran Via, and most attractions. David, Santi, and Manuel showed me nothing but comfort and grace. Thank you so much!
Nicole
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
The client service was kind & friendly & accommodating -- really top-notch! They have yummy free breakfast for you upon arrival & got us into our room by 11am ... Centrally located, cool building & interior design, super comfy bedding & perfect bathroom!
Eduardo
Friends and Family
10.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
My family of 18 stayed at The Thompson Hotel during the week after Christmas, and everything about our stay was perfect. The hotel is absolutely beautify, with modern, comfortable rooms which are nicely appointed. The staff is exceptional, providing all the services you would expect from a 5 star hotel always with a smile. Alvaro at the front desk specifically stood out at check-in, but he was one of many that made our stay perfect. And to top it off, the hotel’s location could not be more central to many of the most visited sites in Madrid— Puerta del Sol and Gran Via are literally steps away. The hotel is pricey but well worth the splurge. We will be back.
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amanda
Leisure Family
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
The hotel is very beautiful and modern. The room was spacious and clean with very comfortable beds. The hotel is in a great location for walking around as many stores, restaurants and the Mercado de San Miguel are within walking distance. The staff and the concierge were helpful and knowledgeable. My family only tried the enclosed area of the rooftop once since it was cold at night, but we didn’t enjoy it as people were allowed to smoke there.
Read More
Mike
8.0
/10
Reviewed 29 week(s) ago
Hotels.com verified review
Lovely trip and lovely hotel. Well positioned.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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