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The Swiss Residence
Hotels
6.4
/10
Pleasant
16 reviews
What Guests Say About Their Stay
Michael
10.0
/ 10
Place was clean, staff friendly. A climb to get to the hotel. Great food offerings. A little far from sights.
In the Area
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23, Bahirawakanda, Mapanwatura, Kandy District, Central Province, Sri Lanka, 20000
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
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Available Room Types in The Swiss Residence
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23, Bahirawakanda, Mapanwatura, Kandy District, Central Province, Sri Lanka, 20000
Discover More About The Swiss Residence
Location
The Swiss Residence is located in area / city Mapanawatura.
About The Swiss Residence
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Swiss Residence exclusively for you.
Enjoy luxurious treats and incomparable experience by staying at The Swiss Residence.
All facilities in The Swiss Residence
Others
General
- Banquet
- Parking
- Terrace
- Rooftop terrace
Public Facilities
- Restaurant
- Safety deposit box
- Others
- Elevator
Food and Drinks
- Nightclub
- Breakfast
- Bar
Things to Do
- Outdoor pool
- Barbecue
- Garden
Business Facilities
- Meeting rooms
- Business center
- Conference center
Hotel Services
- 24-hour Receptionist
- Laundry service
- Wedding service
Family-friendly Facilities
- Children pool
Transportation
- Valet parking
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in The Swiss Residence
Important Note
- Fee for English breakfast: approximately USD 8 for adults and USD 3 for children
- Airport shuttle fee: USD 90 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (December 31) Gala Dinner per adult: USD 28
- New Year's Eve (December 31) Gala Dinner per child: USD 18 (from 5 to 12 years old)
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 16
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:30
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - Before 12:30 |
Breakfast Availability | Yes, some room provide breakfast |
Available rooms at The Swiss Residence | 39 |
Number of floors in The Swiss Residence | 5 |
Another facilities in The Swiss Residence | Banquet, Terrace, Rooftop terrace, Safety deposit box, Others |
Frequently asked questions about The Swiss Residence
What are available facilities at The Swiss Residence?
There are top facilites at The Swiss Residence such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Swiss Residence?
The standard check-in time at The Swiss Residence is starting from From 14:00 while the latest check-out time is at Before 12:30
Does The Swiss Residence provide breakfast?
Yes, The Swiss Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Swiss Residence
Other sources (16)
6.4
Pleasant
From 16 reviews
Cleanliness
7.8
Room Comfort
7.8
Location
7.0
Service and Facilites
6.6
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Traveller Reviews The Swiss Residence
Number of reviews per page
20
40
Top reviews
Matteo
Leisure with Partner
4.0
/10
Reviewed 276 week(s) ago
Expedia Group verified review
the property is uniquely positioned at the top of a very steep access road that requires either modern transportation or a good fitness level. Once inside you discover there's a lift only from the first floor upward. Had a bit of a faff with front office staff about the fridge not working. If you end up on the back rooms, barking dogs will make you company from 4am. Tried the restaurant and it was eye watering expensive for 4 rice and curry. the day was saved by the manager who took over from the front desk staff and by the humble always smiling porter who is there waiting to carry away your luggage
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IB
Leisure with Partner
8.0
/10
Reviewed 340 week(s) ago
Expedia Group verified review
A short walk but up a very steep hill makes this little hotel a perfect quiet location out of central Kandy. The pool is small and it looks like some building or refurbishment is going on though we never saw men at work. The bar is basic. The higher floor rooms (which are lovely) and dining room offer great views and breakfast was excellent.
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Alex
2.0
/10
Reviewed 390 week(s) ago
Hotels.com verified review
We paid £200 for 2 nights in this hotel, for Sri Lanka you would expect the best for this kind of money. Whilst the room was nice we were greeted to the loudest construction work right above our head, we complained and had to wait an hour and a half before we were told the work would stop and not continue. We complained several times about no hot water or internet which we heard other tennats also
Complain about also. The breakfast and food is absoloutley shocking and no sri lankan cusine is even on th menu. combined with the above left us completley let down and dissapointed with this hotel. The hotel staff were polite however we struggled to communicate with a single
Member of staff which was frustrating under the circumstance.
This hotel has potential to be better however untill then i would not recomend anyone stay in such an overpriced shambles
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Verified traveler
2.0
/10
Reviewed 427 week(s) ago
Expedia Group verified review
Our money was debited from the account and then we were emailed telling us that there was no room available. We are yet to receive our money back. Very disappointing
Nicholas
6.0
/10
Reviewed 435 week(s) ago
Hotels.com verified review
Stayed for two nights having booked late. Location is up a hill near the very large Buddha in Kandy. About 5 minutes from centre by tuk tuk Views are excellent front the elevated position. In a renovated room on third floor which was very nice and great vibe. Be advised that the hotel appears to be going through extensive renovations with the obvious implications. Staff are very good and helpful. Be great once finished as it obviously was when first built.
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Michael
10.0
/10
Reviewed 443 week(s) ago
Hotels.com verified review
Place was clean, staff friendly. A climb to get to the hotel. Great food offerings. A little far from sights.
Graham
6.0
/10
Reviewed 491 week(s) ago
Hotels.com verified review
Nice hotel with beautiful surroundings. Bit off the beaten track from Kandy, need a car or tuk tuk to get to town. Accommodation good food just OK.
Lee-Anne
8.0
/10
Reviewed 492 week(s) ago
Hotels.com verified review
After a tiring day travelling and sightseeing The Swiss Residence was a welcome relief. Perched on the hill overlooking Kandy the view was fabulous. After a dip in the pool we sat on the terrace with a cold drink and watched the sun set, truly magical.
Gururaj
8.0
/10
Reviewed 818 week(s) ago
Expedia Group verified review
Nice hotel and good service. We enjoyed our stay for one day.
Arvid
8.0
/10
Reviewed 309 week(s) ago
Hotels.com verified review
Hyggelig sted, fin bar, veldig rent.
Verified traveler
8.0
/10
Reviewed 361 week(s) ago
Expedia Group verified review
Schönes Hotel am Hügel, Sicht über ganz Kandy, Buddha direkt neben dem Balkon, Terrasse zum Verweilen, nettes Personal - alle sehr bemüht, musikalische Unterhaltung beim Abendessen
Menusha
8.0
/10
Reviewed 390 week(s) ago
Hotels.com verified review
Nous avons beaucoup apprécié notre séjour dans ce hôtel qui est accueillant et moderne.
Arno
4.0
/10
Reviewed 406 week(s) ago
Expedia Group verified review
Hotel is on a hill. little bit difficult to reach than average and a bit away from the city centre. Hotel itself is decent. Price range is also in higher category. At departure we had to pay premium price for a towel that had some washable hair dye stains in it. This did spoil our stay a bit because as said price rang for the hotel is higher than average.
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Kim
8.0
/10
Reviewed 438 week(s) ago
Hotels.com verified review
Få et værelse med terrasse. Maden er dog ikke speciel god så spis ude om aftenen. Morgenmaden er ok
Verified traveler
6.0
/10
Reviewed 461 week(s) ago
Expedia Group verified review
Wir wurden leider nicht darüber informiert, dass in dem Hotel zur Zeit große Umbauarbeiten stattfinden. Die Bauarbeiten hatten zur Folge, dass wir den gebuchten Balkon nicht nutzen konnten, da dort Bauarbeiter ihre Materialien zugesägt haben. Der Baulärm hat morgens um 8.00 Uhr begonnen und ging bis abends spät. Das Hotel ist schon in die Jahre gekommen und eine Renovierung ist notwendig, aber man kann nicht die Zimmer zum normalen Preis vermieten und dann eine Baustelle zur Verfügung stellen. Außerdem funktionierten die Geruchsverschlüsse im Badezimmer nicht, dass heißt dort roch es stark nach Kloake. Die Lösung ein Raumspray zu benutzen, war für uns unbefriedigend.
Die Lage des Hotels ist sehr schön, da man einen tollen Blick über Kandy hat. Den ursprünglich kolonialen Charme kann man noch in einigen Teilen des Hotels erkennen, dies ist ganz charmant. Das Servicepersonal ist sehr nett, das Management unflexibel.
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Anonymous
6.0
/10
Reviewed 774 week(s) ago
Expedia Group verified review
従業員さんの性格は悪くはないのだが、室内清掃の際に、バスタオルの設置を忘れたり、シャンプーを忘れたり。
ドアノブの鍵がしょぼいので、少し不安な感じ。
うっかりミスで、ウエルカムドリンクをぶちまけられたり。
フロントの係りの中には融通の利かない人もいたり。
上層階になると、シャワーの出が悪い。
料金的には、納得できる程度のサービスかな。
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Number of reviews per page
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