voco STOCKHOLM - KISTA by IHG, an IHG Hotel

Ok

My stay was ok. The hotel was far from city center. However, there is a train station about 10 minutes away which was very secluded at nightime. There were no restaurants nearby and the one in the hotel closed at 9 p.m. The room was very small. There were no fitted sheets on the bed. Only the regular sheets and a comforter. There was no electrical outlets in the bathroom. There were no hand cloths to shower with. There was no ice bucket in room. There was no microwave. The tv did not work well because the channels were frozen.

Great service, rooms and amenities

Excellent place to stay

Had a very good stay. Very comfortable and quiet room, nice gym and spa facilities. Good transportation links

The pets being allowed in the property was off putting

Really great experience overall!

Not helpful. Declined refund on wrong dates booked. Novcompassion. Was crying on the van phone

Excellent option. Hotel is new and very good condition The gym is excellent The rooms very comfortable and spacious Transportation is easy with the metro and taxis I used both Nice staff Breakfast was very good, highly recommended Very good option, I will go again

Generally, lovely hotel. Nice and clean rooms (you need to ask to clean rooms), only bit I didn't like - when they get large parties - the tables in a lobby are not cleaned from previous people. Last day or so, I got annoyed as we could not reach the hotel or restaurant by phone (bare in mind their hotel phone in a room has been broken, so I had searched through Hotels.com to connect me to reception.) - called restaurant by phone - no-one was picking up, room service didn't work. There are no places to eat around the hotel. So we stayed without dinner even though tried calling from phones (we were arriving late). My partner got there couple of minutes late and as we got to know the kitchen actually closes at 9pm - very odd as people may want to relax and have food late or arrive late. No food past 9pm. The bar closes early too. Last bit, we were travelling from UK - arrived late first night, pool is booked 2 days ahead. Good we stayed for 3 nights, otherwise we would have not even be able to use that pool which was the main reason I booked the hotel for. All in all a nice hotel but things like above are annoying.

The hotel and rooms are very nice. Beds comfy and black out curtains. We stayed from Friday to Tuesday and cleaners have not come to our room once. So we’ve used the same towel and slept in the same sheets the how time being there.

The hotel was nice and the bed was comfortable. The pool was very nice and the showers were great. We were not restocked with one of our towels and was left sharing a towel between two people for a couple days of our stay. The room was also not swept well each day. The hotel is close to the train and mall, but other than that, not a lot else to do in the area. The area is also notably dirty/not as kept up, as other cities in Sweden. I imagine this is due to being an area not right near Stockholm and populated with mostly people not originally from Sweden.

The internet was almost none existent and when I asked the lobby personal why the internet gets disconnected and has poor connectivity, they simply said “it happens”.

This is one of the nicest hotels I have stayed at in a long time. It's only downfall is that it is in the middle of nowhere.There is a train station ten mins away The staff were fantastic , the room was pristine and the breakfasts were top grade. If I ever return to Stockholm this will be the first on the list.

Lovely hotel - very friendly staff.

Really nice

The had the GOAT Isabel!! She needs a raise. Amazing staff clean, lovely gym and spa. Location great, everything was nearby or to do public transport. See you next time lovely hotel until te summer! Ps; isabel still the GOAT! The MVP of the place hands down

Was expecting the car park to be free.

The staff Is really Nice and also the hotel

I had a fantastic 3 days at this hotel all thanks to the front office team Michael and Jesska who both my stay amazing. I would like to also thank Jon and the chef at the restaurant at the rest of the team for being attentive and provide a great service. I think housekeeping team can be slightly improved with the timings requested to clean the room! I look forward returning during the summer!!! Kind Regards Deeqa