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Switzerland (17,740 Hotels)
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Canton of Valais (4,936 Hotels)
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Visp District (1,311 Hotels)
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Zermatt (617 Hotels)
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Grand Hotel Zermatterhof
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Grand Hotel Zermatterhof
Hotels
9.6
/10
Exceptional
331 reviews
What Guests Say About Their Stay
Yong
10.0
/ 10
We had an incredibly heartwarming stay. Every single person—from the attentive general manager to the friendly staff—made us feel genuinely cared for. The breakfast room came alive each morning with the soft, enchanting melodies of a pianist playing familiar home country tunes, adding a touch of magic to our day. carriage horse It wasn’t just cool—it was a charming, unforgettable adventure that made our experience truly special.
Penelope
10.0
/ 10
Service was really considered and professional. Hotel in centre of village about 8 minutes walk to one ski lift but a taxi to the other lift. Many choices of restaurants and good spa
Doug
10.0
/ 10
Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.
In the Area
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Bahnhofstrasse 55, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Grand Hotel Zermatterhof
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Per room per night (incl. taxes & fees)
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What's around Grand Hotel Zermatterhof
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Bahnhofstrasse 55, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Discover More About Grand Hotel Zermatterhof
Location
Grand Hotel Zermatterhof is a hotel in a good neighborhood, which is located at Zermatt.
About Grand Hotel Zermatterhof
The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Hotel Zermatterhof exclusively for you.
Grand Hotel Zermatterhof is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Hotel Zermatterhof.
All facilities in Grand Hotel Zermatterhof
Others
Things to Do
- Hot tub
- Indoor pool
- Spa
- Garden
- Library
- Sauna
- Steam room
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- 24-hour Receptionist
- Concierge
Business Facilities
- Meeting facilities
- Conference room
- Business center
- Conference rooms
- Computer station
General
- Smoking area
- Fireplace in lobby
- Banquet
- Terrace
Public Facilities
- Others
- Elevator
- Restaurant
- Safety deposit box
Food and Drinks
- Bar
- Breakfast
- Snack bar
Sports and Recreations
- Ski storage
- Fitness center
- Game room
Transportation
- Access to train station
- Area shuttle with surcharge
Shuttle Service
- Airport transfer (surcharge)
- Train station pickup
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Grand Hotel Zermatterhof
Important Note
- Pet fee: CHF 35 per pet, per day
- Rollaway bed fee: CHF 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.
The property is closed between September 23 and December 7. The property will be renovating from June 24 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
- Fitness facilities
- Sauna
- Spa
- Hot tub
- Swimming pool
Alternate facilities will be available offsite during the renovation.
During renovations, the hotel will make every effort to minimize noise and disturbance.Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Hotel Zermatterhof | 69 |
Number of floors in Grand Hotel Zermatterhof | 5 |
Another facilities in Grand Hotel Zermatterhof | Hot tub, Indoor pool, Spa, Garden, Library |
Frequently asked questions about Grand Hotel Zermatterhof
What are available facilities at Grand Hotel Zermatterhof?
There are top facilites at Grand Hotel Zermatterhof such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Hotel Zermatterhof?
The standard check-in time at Grand Hotel Zermatterhof is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Hotel Zermatterhof provide breakfast?
Yes, Grand Hotel Zermatterhof provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Grand Hotel Zermatterhof
Traveloka (1)
Other sources (330)
9.6
Exceptional
From 330 reviews
Cleanliness
9.8
Room Comfort
9.4
Location
9.6
Service and Facilites
9.6
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Traveller Reviews Grand Hotel Zermatterhof
Number of reviews per page
20
40
Top reviews
Himesh
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The best property in Zermatt
Kayvon
Leisure Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Old world charm and spectacular service. Gorgeous old hotel.
Wes
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Best hotel in Zermatt
Maira
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Beautiful hotel
Yong
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
We had an incredibly heartwarming stay. Every single person—from the attentive general manager to the friendly staff—made us feel genuinely cared for. The breakfast room came alive each morning with the soft, enchanting melodies of a pianist playing familiar home country tunes, adding a touch of magic to our day. carriage horse It wasn’t just cool—it was a charming, unforgettable adventure that made our experience truly special.
Read More
Penelope
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Service was really considered and professional. Hotel in centre of village about 8 minutes walk to one ski lift but a taxi to the other lift. Many choices of restaurants and good spa
Doug
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Central location, beautiful property, gracious service - what more could you ask for? The breakfast room is spacious with old-world charm; there are two bars and a convenient ski room in the basement.
Stuart
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Good central location. Good Spa. Rooms a little dated.
Verified traveler
2.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
Charged for a room I never had the experience of seeing. When the train line went down, I immediately called them about cancelation options. They refused to allow me to cancel.
Peter
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
not much I didn't like, staff were fantastic, always helpful. Room much better than expected with view of Matterhorn.
Peter
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Much more could be done to eliminate single use plastic in the guest rooms
diane L
10.0
/10
Reviewed 48 week(s) ago
Hotels.com verified review
Absolutely amazing hotel. Complete relaxation with excellent service.
Rashid
Friends and Family
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
Every thing was amazing. Nice staff , good food , amazing breakfast hall with nice piano musician
At summer you need just to request a fan and also iff the wither was good it’s enough to open the window
Ronald
Business and Leisure
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
The staff provides the perfect welcoming and elegant stay. Thank you.
Angela
Leisure with Partner
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Fantastic service and excellent amenities!
Dariush
10.0
/10
Reviewed 52 week(s) ago
Hotels.com verified review
Couldn’t have been any better! This experience was in par with my stays at multiple four seasons, and then some. Every single person I came in contact with was above and beyond. This was a fantastic experience, and I would recommend it to anyone looking for luxury at a reasonable price.
Joe
Business
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
It is nice to know that in our world there still exists a place where excellence is not just a goal—it is a state already achieved, and for this reviewer something greatly appreciated. In my humble opinion, you will never find a finer hotel in such a setting and in every aspect anywhere in the world. I pray God blesses everyone associated with the hotel in every good endeavor.
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Erik
Leisure Family
10.0
/10
Reviewed 55 week(s) ago
Expedia Group verified review
Great location and wonderful service. Piano bar and breakfast were great.
William
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
This is an excellent hotel and property. The staff is utterly amazing and everything was as good if not better than we expected. I recommend this hotel to anyone traveling to Zermatt.
Riley
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Our stay here was nothing short of spectacular.every member of the staff we met was so accommodating and wonderful. The beds were comfortable and the spa was INCREDIBLE. If we ever find ourselves back in Zermatt we will most definitely be staying here.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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