Hotel Delfino

Hotels
8.4
/10
Very Good
360 reviews

What Guests Say About Their Stay

Kyriaki

10.0
/ 10
Good, convenient property very walkable/busable to both Lugano center and Paradiso.

Matthew

10.0
/ 10
Perfect location in Lugano. The hotel is definitely a bit dated and aged, but in that nice summer holiday family vibe, not bad at all. Breakfast was fantastic. Rooms could definitely benefit from a few more little amenities like extra pillows, a safe, etc.

Nancy A

10.0
/ 10
A little outside of the downtown area, but a short Uber ride away. My room had a gorgeous view of the lake and surrounding mountains and lovely balcony. Very clean, friendly staff and air-conditioning that was a big relief on a hot, humid June day.
In the Area
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Via Casserinetta 6, Lugano, Lugano District, Ticino, Switzerland, 6900

Main Facilities

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Swimming Pool
Restaurant
Parking
WiFi
Elevator
Hotel Delfino is a hotel is located at Lugano.
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What's around Hotel Delfino

Via Casserinetta 6, Lugano, Lugano District, Ticino, Switzerland, 6900
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Discover More About Hotel Delfino

Location


Hotel Delfino is a hotel is located at Lugano.

About Hotel Delfino

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Savor your favorite dishes with special cuisines from Hotel Delfino exclusively for you.

Hotel Delfino is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Hotel Delfino is the right place to stay.

All facilities in Hotel Delfino

Others Hotel Delfino
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • Porter
  • Front desk
  • Concierge

Things to Do

  • Beach umbrella
  • Picnic area
  • Garden
  • Library
  • Outdoor pool
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

General

  • Parking (surcharge)
  • Banquet
  • Terrace

Business Facilities

  • Meeting facilities
  • Business center
  • Computer station

Transportation

  • Bus/truck parking
  • Area shuttle with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Delfino

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: CHF 70.00 per vehicle (roundtrip)
  • Self parking fee: CHF 18 per day
  • Extended parking fee: CHF 18 per night
  • Pet fee: CHF 25 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CHF 30 (subject to availability)
  • Late check-out fee: CHF 50.00 (subject to availability)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: CHF 20.0 per night
  • Rollaway bed fee: CHF 50.0 per night
  • Hosted evening meal: CHF 32

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 7:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
14:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 21:00 - to 11:00
Available rooms at Hotel Delfino
50
Number of floors in Hotel Delfino
4
Another facilities in Hotel Delfino
Laundry service, Tours, Multilingual staff, Luggage storage, Express check-out

Frequently asked questions about Hotel Delfino

What are available facilities at Hotel Delfino?
There are top facilites at Hotel Delfino such as Swimming Pool, Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Delfino?
The standard check-in time at Hotel Delfino is starting from 14:00 - 21:00 while the latest check-out time is at Before 11:00
What is the star rating of Hotel Delfino?
Hotel Delfino has a 3.5-star rating.
How many floors does Hotel Delfino have?
Hotel Delfino has 4.
How many rooms are available at Hotel Delfino?
Hotel Delfino has 50.
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Hotel Delfino reviews and ratings

8.4
Very Good
From 360 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

7.6

Service and Facilites

8.8

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Traveller Reviews Hotel Delfino

Number of reviews per page
20
40
Top reviews
Greg
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was very "okay". In need of updating and some deep clean. The wallpaper was peeling and there were some bad glue jobs that were kind of creepy. Looked like some sort of bug had been glued into the base board. View was nice from our room. Worst part of the two night stay was when we went to check out the front desk person (Richard or Richardo) said we had to settle up a couple things like breakfast and the city tax. I told him we didn't have the breakfast as we never get it as we rarely eat breakfast. He said, "well ...how about the second day????" I said, "No....we did not have the breakfast!" With this he said, "Well someone said they saw you eating breakfast." I said firmly, "we did not have breakfast!" Thinking back the reality of this is I hardly think someone said, "When that Canadian couple check out I bet they will say they didn't have breakfast!!!!" Is this just a ploy to call people out that may have stolen breakfast. In retrospect I should have demanded to speak to the manager and ask for compensation for this act!! All in all not impressed at all with the hotel and would not return. Room was priced high for what it was. 18 CHF for parking that was easy
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Joanie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room and dining room except tables weren’t cleared promptly
Liliya
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I think it's the best value for money in Lugano, trains nearbyby are frequent but quieter than US. Bed was hard and I would suggest bringing your own pillow. Staff were ecellent and friendly and the breakfast was limited but fairly priced. It's a difficult uphill, upstair walk from the lake so be in shape.
Kyriaki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Good, convenient property very walkable/busable to both Lugano center and Paradiso.
Matthew
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Perfect location in Lugano. The hotel is definitely a bit dated and aged, but in that nice summer holiday family vibe, not bad at all. Breakfast was fantastic. Rooms could definitely benefit from a few more little amenities like extra pillows, a safe, etc.
Nancy A
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A little outside of the downtown area, but a short Uber ride away. My room had a gorgeous view of the lake and surrounding mountains and lovely balcony. Very clean, friendly staff and air-conditioning that was a big relief on a hot, humid June day.
Whitney
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The pool area was beautiful with great views. The restaurant was excellent ! I stress dinner there twice. Beautiful and delicious meals. The breakfast was a true continental breakfast but still had options.
Katherine
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We reported that our air conditioner was not working. The air conditioner in the adjoining room that we rented WAS working. The property manager tried to tell us that they don't turn on the air conditioning until June. We did not believe that statement for one minute. The hallways were cool. Our second room was cool. When we spoke to the front desk initially, they said someone would look at it. Noone ever did. Then the manager tries to give us a speech about how we are all helping the environment. Nope. We paid for air conditioning. Also, our mini fridge was not working. The one in our second room was working. We reported it and were told that that is how it is. Our bottles of water would be served at room temperature. So, it really wasn't a fridge, but a storage unit. Nope! Also, this property is advertised as having ceiling fans. We didn't see or feel a single one. Misadvertised!
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Erin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Not friendly at check-in and balcony has seen better days. Great view on lake side of hotel but cost extra and parking was pricey. Great service at check-out.
Genma
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

It was very good, the service was outstanding, the front desk helped on tours and restaurants. We really enjoyed it.
Ashley
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The check-in was lacking clarity which locked U.S. out after getting robbed at the train station at midnight. They don’t answer the emergency line they offer. The walls are power thin and house keeping talks across the halls while cleaning. Make sure you take the door code everywhere, they will lock you out. The place is very safe and we were grateful for the locals. They stop responding to what’s app (their offering for communication) once you are checked in. Would not turn to this hotel, but would rewritten to this city.
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Jackeline
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Perfect!
Kevin
icon-Business
Business
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Very dated decor and basic furnishings. Room was cramped and the walls were very thin. Had a room with a connecting door and could hear everything in the adjoining room. Difficult to get a good night’s sleep and do any work in the morning. Location is okay but not particularly scenic for Lugano. Staff at reception were very friendly and welcoming. Lugano is expensive but at over 200 CHF a night this felt very overpriced.
Read More
Connie
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Great breakfast and hotel!
Lingadahalli
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Good place to stay
Farzana
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Except for no fan in the junior suite section, all was good.
Michael
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Nice hotel with a pool. Bus stop within 1 block. Easy walk to lakeside promenade.
william
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Helpful staff good location
Geoffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The staff were very friendly and accommodating. Simon made dinner service delightful (along with every other interaction). We very much enjoyed our stay and have no problem recommending this lovely hotel in wonderful Paradiso!
Vitaliy
2.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Old and needs to be updated
Number of reviews per page
20
40

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Others 4 Hotel Delfino

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 360 reviews
Cleanliness

8.8

Room Comfort

8.0

Location

7.6

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Delfino

Number of reviews per page
20
40
Top reviews
Greg
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The room was very "okay". In need of updating and some deep clean. The wallpaper was peeling and there were some bad glue jobs that were kind of creepy. Looked like some sort of bug had been glued into the base board. View was nice from our room. Worst part of the two night stay was when we went to check out the front desk person (Richard or Richardo) said we had to settle up a couple things like breakfast and the city tax. I told him we didn't have the breakfast as we never get it as we rarely eat breakfast. He said, "well ...how about the second day????" I said, "No....we did not have the breakfast!" With this he said, "Well someone said they saw you eating breakfast." I said firmly, "we did not have breakfast!" Thinking back the reality of this is I hardly think someone said, "When that Canadian couple check out I bet they will say they didn't have breakfast!!!!" Is this just a ploy to call people out that may have stolen breakfast. In retrospect I should have demanded to speak to the manager and ask for compensation for this act!! All in all not impressed at all with the hotel and would not return. Room was priced high for what it was. 18 CHF for parking that was easy
Read More
Joanie
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Clean room and dining room except tables weren’t cleared promptly
Liliya
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

I think it's the best value for money in Lugano, trains nearbyby are frequent but quieter than US. Bed was hard and I would suggest bringing your own pillow. Staff were ecellent and friendly and the breakfast was limited but fairly priced. It's a difficult uphill, upstair walk from the lake so be in shape.
Kyriaki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Good, convenient property very walkable/busable to both Lugano center and Paradiso.
Matthew
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Perfect location in Lugano. The hotel is definitely a bit dated and aged, but in that nice summer holiday family vibe, not bad at all. Breakfast was fantastic. Rooms could definitely benefit from a few more little amenities like extra pillows, a safe, etc.
Nancy A
icon-Business
Business
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

A little outside of the downtown area, but a short Uber ride away. My room had a gorgeous view of the lake and surrounding mountains and lovely balcony. Very clean, friendly staff and air-conditioning that was a big relief on a hot, humid June day.
Whitney
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

The pool area was beautiful with great views. The restaurant was excellent ! I stress dinner there twice. Beautiful and delicious meals. The breakfast was a true continental breakfast but still had options.
Katherine
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

We reported that our air conditioner was not working. The air conditioner in the adjoining room that we rented WAS working. The property manager tried to tell us that they don't turn on the air conditioning until June. We did not believe that statement for one minute. The hallways were cool. Our second room was cool. When we spoke to the front desk initially, they said someone would look at it. Noone ever did. Then the manager tries to give us a speech about how we are all helping the environment. Nope. We paid for air conditioning. Also, our mini fridge was not working. The one in our second room was working. We reported it and were told that that is how it is. Our bottles of water would be served at room temperature. So, it really wasn't a fridge, but a storage unit. Nope! Also, this property is advertised as having ceiling fans. We didn't see or feel a single one. Misadvertised!
Read More
Erin
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Not friendly at check-in and balcony has seen better days. Great view on lake side of hotel but cost extra and parking was pricey. Great service at check-out.
Genma
10.0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

It was very good, the service was outstanding, the front desk helped on tours and restaurants. We really enjoyed it.
Ashley
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The check-in was lacking clarity which locked U.S. out after getting robbed at the train station at midnight. They don’t answer the emergency line they offer. The walls are power thin and house keeping talks across the halls while cleaning. Make sure you take the door code everywhere, they will lock you out. The place is very safe and we were grateful for the locals. They stop responding to what’s app (their offering for communication) once you are checked in. Would not turn to this hotel, but would rewritten to this city.
Read More
Jackeline
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Perfect!
Kevin
icon-Business
Business
4.0
/10
Reviewed 76 week(s) ago

Hotels.com verified review

Very dated decor and basic furnishings. Room was cramped and the walls were very thin. Had a room with a connecting door and could hear everything in the adjoining room. Difficult to get a good night’s sleep and do any work in the morning. Location is okay but not particularly scenic for Lugano. Staff at reception were very friendly and welcoming. Lugano is expensive but at over 200 CHF a night this felt very overpriced.
Read More
Connie
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Great breakfast and hotel!
Lingadahalli
6.0
/10
Reviewed 80 week(s) ago

Expedia Group verified review

Good place to stay
Farzana
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Except for no fan in the junior suite section, all was good.
Michael
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Nice hotel with a pool. Bus stop within 1 block. Easy walk to lakeside promenade.
william
8.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

Helpful staff good location
Geoffrey
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

The staff were very friendly and accommodating. Simon made dinner service delightful (along with every other interaction). We very much enjoyed our stay and have no problem recommending this lovely hotel in wonderful Paradiso!
Vitaliy
2.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

Old and needs to be updated
Number of reviews per page
20
40