Staying at Hotel Metropol & Spa is a good choice when you are visiting Zermatt.
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Hotel Metropol & Spa
Hotels
9.4
/10
Exceptional
180 reviews
What Guests Say About Their Stay
Lawrence
10.0
/ 10
Perfectly located in Zermatt’s center, incredible Matterhorn views from Pool, dining room, and garden; friendly staff, clean, incredible desk! Hope to return. Owner very outgoing with guests.
Chi hing
10.0
/ 10
The service was good. The room was clean and the Matterhorn view was excellent. The hotel also offered us the shuttle between the train station. Overall quality was good.
MIGUEL
10.0
/ 10
This hotel was in an excellent location!! Very close to the Sunnega lift and the Green line bus that takes you from lift to lift. Breakfast included was convenient. Having the spa after a long day was very needed!
In the Area
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Matterstrasse 9, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
Main Facilities
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Swimming Pool
Restaurant
WiFi
Elevator
Available Room Types in Hotel Metropol & Spa
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What's around Hotel Metropol & Spa
Matterstrasse 9, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Location
Staying at Hotel Metropol & Spa is a good choice when you are visiting Zermatt.
About Hotel Metropol & Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
Savor your favorite dishes with special cuisines from Hotel Metropol & Spa exclusively for you.
Hotel Metropol & Spa is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Metropol & Spa.
All facilities in Hotel Metropol & Spa
Others
Things to Do
- Hot tub
- Spa
- Indoor pool
- Garden
- Library
- Sauna
- Steam room
- Pool sun loungers
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Safety deposit box
- Elevator
Hotel Services
- Luggage storage
- Multilingual staff
- Front desk
- Laundry service
Food and Drinks
- Bar
- Breakfast
General
- Fireplace in lobby
- Terrace
Sports and Recreations
- Ski storage
- Fitness center
Kids and Pets
- Babysitting with surcharge
Connectivity
- Free WiFi
Shuttle Service
- Train station pickup
Business Facilities
- Computer station
Accommodation Policy & General Information in Hotel Metropol & Spa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CHF 120.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts major credit cards and cash
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 10 PM. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.
Check-in/Check-out Time
Check-in:
13:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, WiFi, Elevator |
Check-In / Check-Out Time | From 13:00 - 22:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Metropol & Spa | 22 |
Number of floors in Hotel Metropol & Spa | 4 |
Another facilities in Hotel Metropol & Spa | Hot tub, Spa, Indoor pool, Garden, Library |
Frequently asked questions about Hotel Metropol & Spa
What are available facilities at Hotel Metropol & Spa?
There are top facilites at Hotel Metropol & Spa such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Metropol & Spa?
The standard check-in time at Hotel Metropol & Spa is starting from 13:00 - 22:00 while the latest check-out time is at Before 11:00
Does Hotel Metropol & Spa provide breakfast?
Yes, Hotel Metropol & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Metropol & Spa?
Hotel Metropol & Spa has a 4.0-star rating.
How many floors does Hotel Metropol & Spa have?
Hotel Metropol & Spa has 4.
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More Reviews from Other Guests in Hotel Metropol & Spa
Overall Ratings & Reviews Hotel Metropol & Spa
Other sources (180)
9.4
Exceptional
From 180 reviews
Cleanliness
9.6
Room Comfort
9.0
Location
9.0
Service and Facilites
9.6
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Traveller Reviews Hotel Metropol & Spa
Number of reviews per page
20
40
Top reviews
Lawrence
Leisure
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Perfectly located in Zermatt’s center, incredible Matterhorn views from Pool, dining room, and garden; friendly staff, clean, incredible desk! Hope to return. Owner very outgoing with guests.
Chi hing
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The service was good. The room was clean and the Matterhorn view was excellent. The hotel also offered us the shuttle between the train station. Overall quality was good.
JOSEPH
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Friendly staff. Very good restaurant.
MIGUEL
Leisure with Friends
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
This hotel was in an excellent location!! Very close to the Sunnega lift and the Green line bus that takes you from lift to lift. Breakfast included was convenient. Having the spa after a long day was very needed!
Xavier
Leisure Family
8.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Friendly staff, conveniently located, incredible views from dinning room, pool and our room
Scott L
Friends and Family
10.0
/10
Reviewed 44 week(s) ago
Hotels.com verified review
Great location, great spa facilities and the staff was wonderful. We thoroughly enjoyed our time and would definitely stay here again on a future trip.
Amin
Leisure
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
amazing hotel and staff! really felt like home.
Tara
Leisure with Partner
8.0
/10
Reviewed 51 week(s) ago
Expedia Group verified review
Super convenient location! Only a couple of minute walk from the train station and everything in town! It's an amazing town! It was cloudy/snowy during our stay, but for the 10 minutes the Matterhorn tried poking through the clouds, our view from our room was amazing! (Even without seeing the Matterhorn, it's a great view!)
They have a free shuttle, which we used upon arrival, however, it doesn't run until 8am, so we had to walk to the train station (in the snow) when we left :/ The sauna didn't open until 3pm, which was a bummer for us, since we wanted to do that on our cloudy day, but that certainly didn't ruin our incredible time!
Front desk staff were incredibly friendly and helpful! Even loanded us outlet adapters so we could charge our phones!
Oh, and the heated bathroom floors!!
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Eleazar
Leisure
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Staff
Jorge
Leisure
10.0
/10
Reviewed 59 week(s) ago
Expedia Group verified review
Very satisfied with my 3 night stay at the Metropol in late September. I had a single room which was a good size and had nicely renovated bathroom and a view of the river (and the Matterhorn, if I popped my head out and looked to the right). Room was very functional (including mini espresso machine) and kept very clean by housekeeping. Great location - I easily walked everywhere I wanted to go. Fantastic breakfast. Staff was pleasant and helpful. SPA and pool area was icing on the cake. Will definately stay here again.
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Leslie
Leisure
10.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
Staff were very warm and friendly, even gave me some cheese to take with me when I left!
Generous breakfast.
Best of all - an empty pool with a view of the Matterhorn, jacuzzi, steam room, and sauna - all impeccably clean.
Room very reasonably priced for a single traveller- first time I have had a single trundle bed so as not to waste room size-very practical. Everything I needed.
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Robert
10.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Hotel was exactly what we wanted. Fantastic views and superb service by all! Breakfast was delicious and very pleasant.
Qing
Leisure with Partner
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Excellent service, very good food, great location.
jordan
Leisure
10.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
Exceeded expectations
Susan
Leisure with Friends
8.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
I rarely take the time to write reviews, but I’d be remiss to not comment on my stay. Is it the most modern hotel? No. It is modest and a bit outdated but it is very clean and the staff is exceptionally friendly. We spent most of our time hiking, shopping, and dining, so for the purposes of having a clean, safe place to lay your head, it was perfect. Reasonably priced for the area. Walkable to everywhere. Rush of the river lulls you to sleep each nite. My only complaint is that the room got quite warm at times (I was there in July - no AC). Keeping the windows open at night worked fine, but if you had a light on, expect a few moths to find their way in. I would absolutely stay here again.
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Ryan
10.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
.
William
10.0
/10
Reviewed 71 week(s) ago
Hotels.com verified review
We loved this hotel. The staff were very friendly and remembered who you were. The facilities were excellent and we used the pool and spa every day. The views were simply stunning from our balcony and from the pool area. Breakfast was very good, plenty of options, including some freshly cooked to order options. We were even gifted some local cheese when we left. I would stay here again in a heartbeat and recommend it to anyone looking for a lovely hotel in Zermatt.
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Steven
Leisure
10.0
/10
Reviewed 75 week(s) ago
Expedia Group verified review
Wonderful hotel with wonderful staff.
Karen
Leisure
10.0
/10
Reviewed 112 week(s) ago
Expedia Group verified review
We spent 3 nights here in October and really enjoyed our stay. The room was very comfortable and spacious, the breakfast was great with an excellent variety of hot and cold food, and the hotel was in a good location within walking distance to everything. But most importantly, the staff were fantastic! You felt as though you were staying with family. Would highly recommend and definately stay here again!
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EDWIN KEE CHEONG
Leisure
10.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
The room, the views, the staff, the location, everything is perfect
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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