Hotel Monopol

Hotels
8.2
/10
Very Good
596 reviews

What Guests Say About Their Stay

A***a

9.4
/ 10
The location is the best, only a few steps from the train station. The staffs are very nice and helpful in providing insights and information about things to do around the area.

Susanne

10.0
/ 10
This was the BEST part of our 2 week trip. Excellent location. Walkable to everything! Money exchange right outside the door. Train station steps away. Lake, steps away. Mountains to die for! Shopping, restaurants, churches, attractions all easily withinh walking distance. And so quiet for a big city!!! We loved it and will stay at Hotel Monopol when we return!!!

Pamela

10.0
/ 10
Breakfast omelets and custom eggs were dreadful. Worker didn’t understand much English, all was overcooked.

Kristina

10.0
/ 10
We stayed in a room with windows facing the train station, it was quite and the room was so spacious!
In the Area
See Map
Pilatusstrasse 1, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6003

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Hotel Monopol is located in area / city Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Monopol

Pilatusstrasse 1, Luzern, Lucerne-Stadt District, Kanton Luzern, Switzerland, 6003
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Discover More About Hotel Monopol

Location


Hotel Monopol is located in area / city Luzern.

About Hotel Monopol

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Monopol exclusively for you.

Hotel Monopol is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel Monopol.

All facilities in Hotel Monopol

Others Hotel Monopol
Others

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist

Business Facilities

  • Meeting facilities
  • Conference room
  • Meeting rooms
  • Conference rooms
  • Computer station
  • Business center

Food and Drinks

  • Bar
  • Breakfast
  • Nightclub
  • Snack bar

General

  • Parking
  • Banquet
  • Parking (surcharge)
  • Terrace

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Family-friendly Facilities

  • Children games

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Monopol

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for continental breakfast: approximately CHF 25 to 30 for adults, and CHF 15 to 30 for children
  • Uncovered self parking fee: CHF 35.00 per night
  • Nearby parking fee: CHF 35 per night (1148 ft away)
  • Pet fee: CHF 20.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CHF 100 (subject to availability)
  • Late check-out fee: CHF 100 (subject to availability)
  • Crib (infant bed) fee: CHF 30.0 per night
  • Rollaway bed fee: CHF 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts major credit cards, debit cards, and cash
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • The Lucerne Mobility Ticket Guest Card is available at this property and includes use of public transportation (buses and trains; excludes boats) in the town of Lucerne during stay.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The property will be renovating from January 5 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Monopol
79
Number of floors in Hotel Monopol
7
Another facilities in Hotel Monopol
Others, Coffee shop, Smoke-free area, Safety deposit box, Laundry service

Frequently asked questions about Hotel Monopol

What are available facilities at Hotel Monopol?
There are top facilites at Hotel Monopol such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Monopol?
The standard check-in time at Hotel Monopol is starting from 15:00 - 23:00 while the latest check-out time is at Before 11:00
Does Hotel Monopol provide breakfast?
Yes, Hotel Monopol provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Monopol?
Hotel Monopol has a 4.0-star rating.
How many floors does Hotel Monopol have?
Hotel Monopol has 7.
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Hotel Monopol reviews and ratings

Overall Ratings & Reviews Hotel Monopol

Traveloka (4)
Other sources (592)
8.2
Very Good
From 592 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveller Reviews Hotel Monopol

Number of reviews per page
20
40
Top reviews
Farasley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Exceptional location, spotless room and very friendly staff.
Kevin
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was slightly bigger than a prison cell. There was fecal matter on the rim of the toilet. The shower was either hot or cold. It was difficult to get warm water. Worst part, no place to pull up a car to the hotel and check in. You had to find a parking garage and drag your bags to the hotel.
Monica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location
Susanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was the BEST part of our 2 week trip. Excellent location. Walkable to everything! Money exchange right outside the door. Train station steps away. Lake, steps away. Mountains to die for! Shopping, restaurants, churches, attractions all easily withinh walking distance. And so quiet for a big city!!! We loved it and will stay at Hotel Monopol when we return!!!
Read More
Pamela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast omelets and custom eggs were dreadful. Worker didn’t understand much English, all was overcooked.
Mark
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yes, good selection
Kristina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed in a room with windows facing the train station, it was quite and the room was so spacious!
Duncan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our stay was great. We were on the 6th floor. Only negatives I had is that the rooms itself are quite old. The window had a display light pointed right at it and the curtains barely hid the light at night. Most of the room was pretty bright due to this.
Lynda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Perfect location close to transport.
Agatha Cristy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room is big and the beds are very comfortable. The location is good, just beside Luzern central station. Within walking distance to chapel bridge, the waterfront and old town. Very accessible. Nice staff as well.. I will recommend this hotel
Melissa
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great room. Two big windows and plenty of space to open our suitcases. The bathroom was spacious and modern. Very helpful staff. They arranged dinner reservations, gave us tea while we waited for the room to be ready, had apples for guests to take, and made us feel so welcome. Location is excellent! So easy to get around. Steps away from underground shopping, trains, boats, and beautiful scenery!
Read More
Darwin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Property is very outdated, carpets in the room were so dirty, couldn’t take shoes off. You could ask for slippers at the front desk though. But the bedding and bathroom were clean. There was some event happening during our stay, so it was impossible to sleep at night. In the morning there was garbage all over around the property. I would not stay again.
Read More
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was excellent, room was clean. Right next to the train station and located next to old town.
Minsheng
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

very good
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was spacious and very clean The staff was very friendly and helpful.
Olga
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The breakfast was excellent, and the location near the train station and the pier is perfect for travelers who want to explore rather than just stay in the hotel. The rooms are spacious, and the staff are very friendly and helpful.
ANGEL
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good Location
James
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Perfect for a train station. I had a top-floor suite that was large and a change after the cramped Viking cruise.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Reception Staff & Cleaning Staff were excellent and the Zimmer Suite that we were assigned was perfect. We would most certainly stay at this hotel again. Thank You so much for your kind hospitality.
Krista
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location. Right across the street from trains and buses. Staff was very nice and attentive upon check in. They even upgraded us without asking which was a nice and very welcome surprise. They were great to give directions and recommendations. We stored our luggage there the day we checked out and continued to explore Lucerne. I would definitely recommend this hotel.
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Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Monopol

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Monopol

Traveloka (4)
Other sources (592)
8.2
Very Good
From 592 reviews
Cleanliness

8.6

Room Comfort

8.0

Location

9.6

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Hotel Monopol

Number of reviews per page
20
40
Top reviews
Farasley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Exceptional location, spotless room and very friendly staff.
Kevin
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was slightly bigger than a prison cell. There was fecal matter on the rim of the toilet. The shower was either hot or cold. It was difficult to get warm water. Worst part, no place to pull up a car to the hotel and check in. You had to find a parking garage and drag your bags to the hotel.
Monica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location
Susanne
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was the BEST part of our 2 week trip. Excellent location. Walkable to everything! Money exchange right outside the door. Train station steps away. Lake, steps away. Mountains to die for! Shopping, restaurants, churches, attractions all easily withinh walking distance. And so quiet for a big city!!! We loved it and will stay at Hotel Monopol when we return!!!
Read More
Pamela
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Breakfast omelets and custom eggs were dreadful. Worker didn’t understand much English, all was overcooked.
Mark
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Yes, good selection
Kristina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed in a room with windows facing the train station, it was quite and the room was so spacious!
Duncan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our stay was great. We were on the 6th floor. Only negatives I had is that the rooms itself are quite old. The window had a display light pointed right at it and the curtains barely hid the light at night. Most of the room was pretty bright due to this.
Lynda
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Perfect location close to transport.
Agatha Cristy
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room is big and the beds are very comfortable. The location is good, just beside Luzern central station. Within walking distance to chapel bridge, the waterfront and old town. Very accessible. Nice staff as well.. I will recommend this hotel
Melissa
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great room. Two big windows and plenty of space to open our suitcases. The bathroom was spacious and modern. Very helpful staff. They arranged dinner reservations, gave us tea while we waited for the room to be ready, had apples for guests to take, and made us feel so welcome. Location is excellent! So easy to get around. Steps away from underground shopping, trains, boats, and beautiful scenery!
Read More
Darwin
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Property is very outdated, carpets in the room were so dirty, couldn’t take shoes off. You could ask for slippers at the front desk though. But the bedding and bathroom were clean. There was some event happening during our stay, so it was impossible to sleep at night. In the morning there was garbage all over around the property. I would not stay again.
Read More
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Staff was excellent, room was clean. Right next to the train station and located next to old town.
Minsheng
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

very good
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was spacious and very clean The staff was very friendly and helpful.
Olga
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The breakfast was excellent, and the location near the train station and the pier is perfect for travelers who want to explore rather than just stay in the hotel. The rooms are spacious, and the staff are very friendly and helpful.
ANGEL
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Good Location
James
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Perfect for a train station. I had a top-floor suite that was large and a change after the cramped Viking cruise.
Michael
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Reception Staff & Cleaning Staff were excellent and the Zimmer Suite that we were assigned was perfect. We would most certainly stay at this hotel again. Thank You so much for your kind hospitality.
Krista
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location. Right across the street from trains and buses. Staff was very nice and attentive upon check in. They even upgraded us without asking which was a nice and very welcome surprise. They were great to give directions and recommendations. We stored our luggage there the day we checked out and continued to explore Lucerne. I would definitely recommend this hotel.
Read More
Number of reviews per page
20
40