OVERLOOK Lodge by CERVO Zermatt

Apartments
9.6
/10
Exceptional
30 reviews

What Guests Say About Their Stay

Berna
10.0
/ 10
Super smooth check in process. Loved the views ans silence at Overlook Lodge compared to a regular room at Cervo. Staff was extremely attentive and were accessible at all times. I was jumping out of my bed every morning at sunrise to enjoy the views! At a little extra cost you can also enjoy breakfast and spa at Cervo. Hotel has direct connection to the lifts! I would recommend it to everyone and stay here again!
William
10.0
/ 10
The view from the room facing Matterhorn is fantastic. The pick up service from the train terminal save us the hassle of lugging our luggage bag up the steep slope. They also provide transport to the train station. Overall stay was pleasing! 👍
Shawna
10.0
/ 10
The view of the Matterhorn is amazing from this property. We stayed in the studio room and the view from our patio/room was fantastic. The decor has a fresh, clean, and welcoming feel to it. The kitchen has everything you need for basic cooking. The bathroom is huge and includes a massive shower with separate tub. The bed was hard/uncomfortable for me but my husband slept fine. The only downside I really saw for this property (and now that I know what to do it wouldn't be an issue) was check in. The property people will send you an email with the check in details and codes but they literally sent it about 20 mins before check in. That's ok, but I think they should send it out earlier or at least send something the day before saying you will get instructions tomorrow. It might just be me but I have anxiety anyway so not knowing what to expect is uncomfortable. Also, mine went to junk mail and when I didn't see anything I tried to call but the office was closed that day. Part of the issue is that the entrance is not view able when you walk up to the property. You are on a small cobble path/road and you come up to the house and see a gate. You must walk past this gate and keep going up and around the corner to the entrance. It would be easy to avoid confusion by putting a sign on the gate that says "entrance" with an arrow so that you know to keep walking up and around. Once I found the entrance and email we were good. This place also has laundry which was nice.
In the Area
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64 Riedweg, Zermatt, Visp District, Canton du Valais, Switzerland, 3920

Main Facilities

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WiFi
Elevator
OVERLOOK Lodge by CERVO Zermatt is located in area / city Zermatt.
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64 Riedweg, Zermatt, Visp District, Canton du Valais, Switzerland, 3920
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Location


OVERLOOK Lodge by CERVO Zermatt is located in area / city Zermatt.

About OVERLOOK Lodge by CERVO Zermatt

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Enjoy luxurious treats and incomparable experience by staying at OVERLOOK Lodge by CERVO Zermatt.

All facilities in OVERLOOK Lodge by CERVO Zermatt

Others OVERLOOK Lodge by CERVO Zermatt
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Tours
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Connectivity

  • Free WiFi

General

  • Terrace

Accommodation Policy & General Information in OVERLOOK Lodge by CERVO Zermatt

Important Note
  • Pet fee: CHF 40 per pet, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: CHF 150.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and mobile payments; cash is not accepted
  • Mobile payment options include: PayPal and TWINT
  • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
  • Host has not indicated whether there is a smoke detector on the property
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property is professionally cleaned
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. This property is in a car-free zone and can be reached only by train.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 11:00
Available rooms at OVERLOOK Lodge by CERVO Zermatt
5
Another facilities in OVERLOOK Lodge by CERVO Zermatt
Laundry service, Luggage storage, Express check-out, Tours, Concierge

Frequently asked questions about OVERLOOK Lodge by CERVO Zermatt

What are available facilities at OVERLOOK Lodge by CERVO Zermatt?
There are top facilites at OVERLOOK Lodge by CERVO Zermatt such as WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at OVERLOOK Lodge by CERVO Zermatt?
The standard check-in time at OVERLOOK Lodge by CERVO Zermatt is starting from From 16:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests in OVERLOOK Lodge by CERVO Zermatt

9.6
Exceptional
From 30 reviews
Cleanliness

9.6

Room Comfort

9.8

Service and Facilites

9.4

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Traveller Reviews OVERLOOK Lodge by CERVO Zermatt

Number of reviews per page
20
40
Top reviews
Berna
10.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

Super smooth check in process. Loved the views ans silence at Overlook Lodge compared to a regular room at Cervo. Staff was extremely attentive and were accessible at all times. I was jumping out of my bed every morning at sunrise to enjoy the views! At a little extra cost you can also enjoy breakfast and spa at Cervo. Hotel has direct connection to the lifts! I would recommend it to everyone and stay here again!
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WEN WEI
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 187 week(s) ago

Hotels.com verified review

Overall it’s highly recommended. Stunning Zermatt view from the room and spacious space.
William
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 290 week(s) ago

Hotels.com verified review

The view from the room facing Matterhorn is fantastic. The pick up service from the train terminal save us the hassle of lugging our luggage bag up the steep slope. They also provide transport to the train station. Overall stay was pleasing! 👍
Shawna
10.0
/10
Reviewed 296 week(s) ago

Hotels.com verified review

The view of the Matterhorn is amazing from this property. We stayed in the studio room and the view from our patio/room was fantastic. The decor has a fresh, clean, and welcoming feel to it. The kitchen has everything you need for basic cooking. The bathroom is huge and includes a massive shower with separate tub. The bed was hard/uncomfortable for me but my husband slept fine. The only downside I really saw for this property (and now that I know what to do it wouldn't be an issue) was check in. The property people will send you an email with the check in details and codes but they literally sent it about 20 mins before check in. That's ok, but I think they should send it out earlier or at least send something the day before saying you will get instructions tomorrow. It might just be me but I have anxiety anyway so not knowing what to expect is uncomfortable. Also, mine went to junk mail and when I didn't see anything I tried to call but the office was closed that day. Part of the issue is that the entrance is not view able when you walk up to the property. You are on a small cobble path/road and you come up to the house and see a gate. You must walk past this gate and keep going up and around the corner to the entrance. It would be easy to avoid confusion by putting a sign on the gate that says "entrance" with an arrow so that you know to keep walking up and around. Once I found the entrance and email we were good. This place also has laundry which was nice.
Read More
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 297 week(s) ago

Expedia Group verified review

the view was fantastic I can see the matterhorn in the room very clearly also room condition was very good I’d like to recommand for the people going to zermatt
Scott
10.0
/10
Reviewed 348 week(s) ago

Hotels.com verified review

Amazing. Wake to a beautiful Matterhorn view. Service was 5 star concierge with pick up and drop off at the train. Dinner reservation made wee perfect. The Penthouse, 805 was gorgeous.
WEI THONG
10.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

It was an amazing stay, amazing bed and view, gotta do a little bit of walking but worth the effort!!
Serene
8.0
/10
Reviewed 370 week(s) ago

Hotels.com verified review

Nice and clean apartment! The mattress is super comfy, kitchenette is well equipped for those who would like to cook a simple meal. Enjoyed the beautiful unblocked view of Matterhorn from the living room and bedroom.
Thomas
10.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

Overlook Lodge is apartment-style lodging : no front desk, and not serviced daily; my flat had a living room with balcony, and a full kitchen. It's very comfortable and extremely well-situated for skiing; you have a ~5 min walk up the hill to get to an elevator that takes you directly to the Zermatt - Sunnegga furnicular. The elevator is also exactly where the piste #1 ends. You also get a direct view of the Matterhorn from many of the rooms (see photo - this was literally the view out of my living room). There is laundry on site and per-room secured ski gear storage with plenty of boot and glove dryers.
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Chung Pang
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Good stay
RENE
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 252 week(s) ago

Hotels.com verified review

Un appartement de luxe avec vue magnifique et très bien agencé et spacieux
SAN
10.0
/10
Reviewed 304 week(s) ago

Hotels.com verified review

酒店距離火車站大概20分鐘腳程, 沿途有超市, 十分方便。 酒店的行李接送﹑寄存服務很好, 我們一家人行李較多, 聯絡酒店便能免費安排行李接送。 家庭式酒店, 風景一流, 設施完善, 乾淨整潔, 有自費的洗衣乾衣在大樓內。
Verified traveler
8.0
/10
Reviewed 320 week(s) ago

Hotels.com verified review

Stunning view, but not easy to access. Recommend to book a taxi before arriving at station. Nice fully equipped kitchen, nice Molton Brown amenity. Modern and tidy room. Really want to visit this hotel again.
Verified traveler
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Fantastische Aussicht, sehr geräumige Zimmer, Kuche und Wohnzimmer, gute Lage zu den Bergbahnen. Ideal für Wanderer und Skifahrer. Schuttle-Transfer konnte zu jederzeit telefonisch angefordert werden. Alles im Preis inbegriffen! Wir werden diese Appartement in Zukunft wieder buchen und weiterempfehlen.
Verified traveler
10.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

위치는 체르마트역과 상당히 떨어져있지만 롯지에서 픽업해줘서 별로 불편함이 없었다. 청결도, 구비된 시설이 만족스러웠고 마치 내 집처럼 편했으며 담에 또 찾고싶은 곳이다.
Verified traveler
10.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

房間空間大,整潔。廚具齊全。房間景色優美,如果再來,一定再揀選入住。
cristian
10.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

Excelente.
Verified traveler
10.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

Nice view and comfortable place . No reception and offer pick up and drop off transfer form/to zermatt station .
haetsal
10.0
/10
Reviewed 356 week(s) ago

Hotels.com verified review

너무 좋았습니다! 체크인 과정이 직접 전화를 해야해서 어려움이 있었지만 숙소가 너무 좋아서 그 런것들은 문제가 되지 않습니다! 역에서 숙소까지 오는길이 오르막이라 힘들게 걸어올라왔는데 아마 미리 이야기 하면 역으로 데리러 와 주는 것 같았어요. 갈때는 차로 데려다 주셨습니다. 세탁실도 있어서 유료로 사용할 수 있었고, 침대와 침구도 너무 편했고, 방에서 보이는 마테호른은 정말 최고였습니다! 도착해서 짐도 안풀고 사진부터 찍었습니다. 주방에 식기도 완벽히 구비되어 있었고 커피머신과 커피도 넉넉히 준비되어 있어서 마테호른을 보면서 여유롭게 커피도 마셨습니다. 이 숙소때문에라도 또 가고싶은 마음입니다. 한 가지 아쉬운 점이 있다면 와이파이가 계속 끊겨서 다시 연결해야 한다는것!
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Jan-Olof
10.0
/10
Reviewed 361 week(s) ago

Hotels.com verified review

En fantastisk lägenhet med panoramafönster mot Matterhorn, direkt från den underbara Hästens sängen. Vi blev hämtade med taxi från tågstationen vilket ingick i priset. Trots att hotellet är obemannat, så var in- och utcheckning mycket enkelt.
Number of reviews per page
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