Garden Villa

The reception staff ( with glasses) was very helpful. She offered the map for places around the property. Other staff were not able to give correction information and gave 'wo bu zhidao' (I dont know) as answer. The room was brightly lot and spacious.

Smells in the hallways

Nice place to live

This hotel is near Kaohsiung HSR station. The rooms are clean and nice. Not super expensive, but interior is a little old and outdated.

Airconditioning was nearly non existent...

The hotel does not qualify for a 4 star hotel. It is not maintained well. Very old and smelly. Dirty rooms I won’t stay there again ever.

The service attitude is not good, which makes the guests inconvenient. I booked two nights and were not allowed to stay in the same room. They asked me to change rooms twice, which was very inconvenient.

Run down room

Nice environment and surrounding areas.

The staff were very helpful and were able to help us resolve a problem with our rental car booking.

The hotel is a little dated. Since is a short stay so didn’t bored. There is nothing much around the hotel.

The property is a big old and the cleaness can be acceptable but could be improved.

Good

The hotel used to be quite nice, but now seems old and not well maintained. The parking lot has weeds growing all over and doesn’t seem like anyone takes care of it. Linoleum tiles on bathroom wall are coming apart, shower faucet shows rust, doors appear worn and old as if cheap building materials were used in the original building of the hotel.

Furnitures are old.

I don’t think this one quality as a four stars hotel

Rooms descriptions on their website are a little bit confusing. If you get a discount from booking online and you like the area, it is a decent place to stay. If you were to pay full price of what their web listed, then it is not worth it. Staff is friendly. You can get to restaurants in a walking distance and it it close to train station. Hotel does seem old. Due COVID, public facilities are closed, so you get the room and that is it. We stayed only 2 nights and noise from neighbor was a bit disturbing. Staff offered us to change room, but it was over 11 pm. We were not about to pack and move in the middle of the night.

Very close to Lotus Pond for a walk i the night!

Room was comfortable. Staffs were nice and helpful.

Honestly, the price is reasonable, but the first few pics on the profile are of swimming pools and then they mention, pool closed covid, it's pretty disappointing. Also we asked for an early checkin, no, late checkout, no. Breakfast was pretty mediocre as well. Both of the adults had stomach issues afterwards. And when we asked for dining recommendations for nearby, they had no clue. They said KFC is over there. Overall, it was just kinda disappointing, we chose this place because the pools look fantastic but we will never know I guess.