B52 Beach Resort

Resorts
Finding rooms for you...
7.1
/10
Pleasant
146 reviews

What Guests Say About Their Stay

Damisa n.

8.8
/ 10
Good service staff Provide assistance as requested.
See original

Janeji J.

9.4
/ 10
My brother is very good caret. Rooms are spacious and beautiful.
See original

Tidarat T.

9.0
/ 10
But the owners are very kind Look after everything I did not like the atmosphere in the undergrowth.
See original

James

10.0
/ 10
A great place to stay , a quiet beach is right out your front door and many dining options are a short walk away! Very friendly staff! I would definitely go back

jean

10.0
/ 10
I enjoyed my stay there so much that i ended up staying there for over 2 weeks. It was the perfect location for me. Everything was within walking distance even though I rented a scooter. Highly recommend the place.
In the Area
See Map
31/22 Moo 1, Thong Sala / Bantai, Koh Phangan, Thong Sala, Koh Pha-ngan, Surat Thani, Thailand, 84280

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
B52 Beach Resort is a resort is located at Thong Sala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around B52 Beach Resort

31/22 Moo 1, Thong Sala / Bantai, Koh Phangan, Thong Sala, Koh Pha-ngan, Surat Thani, Thailand, 84280
Discover More Places
Exterior B52 Beach Resort
Bedroom 2 B52 Beach Resort

Discover More About B52 Beach Resort

The Charm of B52 Beach Resort

Welcome to B52 Beach Resort, your ideal escape nestled in the stunning coastal paradise of Surat Thani, Thailand. For Australian travellers seeking a blend of relaxation, adventure, and authentic Thai hospitality, B52 Beach Resort offers an unforgettable experience. Imagine waking up to the gentle sound of waves, enjoying a leisurely breakfast with a view, and spending your days exploring the vibrant local culture or simply unwinding by the sea. Rates at B52 Beach Resort start from - per night. Don't forget to use the special promo code for new TRAVELOKA users to secure up to 8% off your booking!

Location and Transport Accessibility of B52 Beach Resort

B52 Beach Resort is situated in the picturesque area of Koh Pha-ngan, a jewel in the Surat Thani province. Located `31/22 หมู่ 1 ท้องศาลา/บ้านใต้ เกาะพะงัน, ท้องศาลา, เกาะพะงัน, สุราษฎร์ธานี, ประเทศไทย, 84280`, the resort offers a serene beachfront setting, perfect for those looking to disconnect and recharge. While it provides a tranquil escape, it remains conveniently accessible. The surrounding area is known for its laid-back vibe, with charming local eateries and stunning natural beauty just a stone's throw away. For those arriving by air, the nearest major airport is Samui International Airport (USM), from which you can easily connect to Koh Pha-ngan via ferry. The journey itself is part of the adventure, offering glimpses of the Gulf of Thailand's azure waters.

Guest Facilities and Services at B52 Beach Resort

Guest facilities at B52 Beach Resort are designed to ensure a comfortable and enjoyable stay for all visitors. Understanding the preferences of travellers, the resort provides essential amenities that cater to a relaxed holiday. You'll find a welcoming 24-hour front desk ready to assist with any queries, ensuring peace of mind throughout your visit. Complimentary Wi-Fi is available, keeping you connected if you wish. While specific details on dining prices and operating hours can vary, the resort aims to provide a pleasant atmosphere for guests. For those who appreciate a good start to their day, inquire about breakfast options that might include local delights or familiar favourites. Secure luggage storage is also available, allowing you to make the most of your time before check-in or after check-out.

Room Information and Stay Experience at B52 Beach Resort

The Room types of B52 Beach Resort are thoughtfully appointed to provide a sanctuary of comfort and relaxation. Each room is designed with your well-being in mind, featuring clean and inviting spaces. You can expect comfortable bedding, ensuring a restful night's sleep after a day of exploration. Modern climate control systems are in place to maintain your preferred temperature, a crucial element for a pleasant stay, especially in a tropical climate. The bathrooms are kept to a high standard of cleanliness, offering a refreshing space to prepare for your day or unwind in the evening. While specific room names and exact dimensions are best confirmed directly, the focus is on providing a serene and well-equipped environment for every guest.

Recommended Nearby Dining and Cafes around B52 Beach Resort

Koh Pha-ngan boasts a vibrant culinary scene, and B52 Beach Resort is perfectly positioned to let you explore it. You'll find a delightful array of local restaurants and charming cafes within easy reach. Savour authentic Thai flavours, from spicy curries to fresh seafood, prepared with local ingredients. For those who enjoy a good brunch, the area offers cafes that serve up delicious options, perhaps even a local take on smashed avocado or a hearty breakfast buffet. The coffee culture here is also thriving, with many spots offering expertly brewed coffee to kickstart your morning or provide an afternoon pick-me-up. Exploring the local food and drink offerings is an integral part of the B52 Beach Resort experience.

Popular Attractions and Activities near B52 Beach Resort

Koh Pha-ngan is renowned for its stunning natural beauty and diverse activities, offering something for every type of traveller. Here are some popular spots and experiences near B52 Beach Resort: *

Haad Rin Beach:

Famous for its lively atmosphere and beautiful sands, it's a must-visit for sunbathing and swimming. *

Than Sadet Waterfall National Park:

Discover lush jungle trails leading to picturesque waterfalls, offering a refreshing escape. *

Bottle Beach (Chao Pao Beach):

Accessible by boat or a scenic hike, this secluded bay offers tranquility and breathtaking views. *

Phraeng Waterfall:

Another beautiful waterfall where you can cool off and enjoy the natural surroundings. *

Koh Ma Island:

Connected by a sandbar at low tide, this small island is perfect for snorkelling and exploring marine life. If you are looking for other activities around B52 Beach Resort, check out the best deals on Traveloka: Recommended activities in Koh Pha-ngan!

How to Get to B52 Beach Resort from the Airport

Navigating your journey from the airport to B52 Beach Resort is straightforward, with several convenient options available. For those arriving at Samui International Airport (USM), the most common route involves a short taxi or rideshare service to the ferry terminal, followed by a ferry crossing to Koh Pha-ngan. From the ferry port on Koh Pha-ngan, you can then take a local taxi or a rideshare service directly to B52 Beach Resort. Here are the general transportation options: *

Ferry and Taxi/Rideshare:

After arriving at Samui International Airport, take a taxi or rideshare to the Bang Rak or Na Thon pier. From there, board a ferry to Koh Pha-ngan. Upon arrival at the Koh Pha-ngan pier, a taxi or rideshare service will take you to the resort. *

Airport Transfer Service:

While not a direct hotel service, you can pre-book an Airport transfer service that may include ferry tickets and onward transport to your accommodation on Koh Pha-ngan. The journey from the airport to B52 Beach Resort is an integral part of the island experience, offering scenic views as you approach your destination.

Summary of Why You Should Choose B52 Beach Resort

B52 Beach Resort stands out as an excellent choice for Australian travellers seeking a memorable holiday in Surat Thani. Its prime beachfront location offers unparalleled access to the natural beauty of Koh Pha-ngan, while the resort itself provides a comfortable and welcoming atmosphere. Here’s a summary of why you should choose B52 Beach Resort: *

Prime Beachfront Location:

Enjoy direct access to the stunning shores and the soothing sounds of the ocean. *

Comfortable Accommodation:

Relax in well-appointed rooms designed for your comfort, featuring effective climate control and clean facilities. *

Friendly and Helpful Service:

Experience warm Thai hospitality with a 24-hour front desk ready to assist you. *

Convenient Access to Attractions:

Explore the best of Koh Pha-ngan, from beautiful beaches to natural wonders, with ease. Ready to experience the magic of B52 Beach Resort? Book budget hotels in Surat Thani and Easily book domestic and international flights at low prices to start planning your dream getaway. Check room availability at B52 Beach Resort and Book B52 Beach Resort today for an unforgettable Thai adventure!

All facilities in B52 Beach Resort

Swimming Pool B52 Beach Resort
Swimming Pool
Common Space B52 Beach Resort
Common Space
Exterior B52 Beach Resort
Exterior
Bedroom B52 Beach Resort
Bedroom
Restaurant B52 Beach Resort
Restaurant

Hotel Services

  • Concierge
  • Laundry service
  • Tours
  • Luggage storage
  • Porter
  • Limited hours room service
  • Wedding service
  • Express check-in
  • Express check-out
  • Early Check-in
  • Money changer
  • Bellhop
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar
  • Breakfast
  • Set menu dinner
  • Breakfast and dinner
  • Vegetarian meal
  • A la carte breakfast
  • A la carte lunch
  • Set menu lunch
  • A la carte dinner

Public Facilities

  • Parking
  • Safety deposit box
  • WiFi in public area
  • Coffee shop
  • Restaurant
  • Coffee/tea in lobby
  • Breakfast restaurant
  • Lunch restaurant
  • Dinner restaurant
  • Early check-in

In-room Facilities

  • Refrigerator
  • Hairdryer
  • In-room safe
  • TV
  • Shower
  • Minibar
  • Cable TV

General

  • Family room
  • Smoking area
  • AC
  • Non-smoking room
  • Terrace
  • Swimming pool

Things to Do

  • Massage
  • Outdoor pool
  • Garden

Transportation

  • Area shuttle with surcharge
  • Bicycle rental
  • Car rental

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer
  • Ferry terminal shuttle

Sports and Recreations

  • Canoeing
  • Fishing
  • Snorkeling

Kids and Pets

  • Babysitting

Accommodation Policy & General Information in B52 Beach Resort

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Additional Policy

Extra-person charges may apply and vary depending on hotel policy. Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at B52 Beach Resort
30
Number of floors in B52 Beach Resort
1
Another facilities in B52 Beach Resort
Concierge, Laundry service, Tours, Luggage storage, Porter

Frequently asked questions about B52 Beach Resort

What are available facilities at B52 Beach Resort?
There are top facilites at B52 Beach Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at B52 Beach Resort?
The standard check-in time at B52 Beach Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does B52 Beach Resort provide breakfast?
Yes, B52 Beach Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of B52 Beach Resort?
B52 Beach Resort has a 3.0-star rating.
How many floors does B52 Beach Resort have?
B52 Beach Resort has 1.
See All

B52 Beach Resort reviews and ratings

Overall Ratings & Reviews B52 Beach Resort

Traveloka (36)
Other sources (110)
6.8
Pleasant
From 110 reviews
Cleanliness

6.6

Room Comfort

6.4

Location

7.4

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews B52 Beach Resort

Number of reviews per page
20
40
Top reviews
Kimberly
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

So dirty no bar or restaurant which was shown on the booking page very bad all the way around.
Joshua
icon-Leisure
Leisure
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

I was also fooled by the old pictures, place looks run down. With a little effort could by a lot better. The ladies who clean the rooms are great but everyone else looks like theyd rather be anywhere else. I had a conjoining room (which indidnt ask for, but whatever) and could hear everything in the next room over. Which was annoying. Place has potential, but it aint it.
Read More
James
icon-Leisure
Leisure
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

A great place to stay , a quiet beach is right out your front door and many dining options are a short walk away! Very friendly staff! I would definitely go back
Mikhail
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Rooms in really poor condition. Safe wasn't working. No hot water. Bedsheets looked dirty. Walkways full of water.
SAMUEL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Beautiful place to stay! Amazing host!
jean
icon-Leisure
Leisure
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

I enjoyed my stay there so much that i ended up staying there for over 2 weeks. It was the perfect location for me. Everything was within walking distance even though I rented a scooter. Highly recommend the place.
jean
icon-Leisure
Leisure
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Perfect location. Its within a 10 mins walk from Ton Sala Pier & town. You don't really need a scooter unless you want to explore the island. Its very quiet. Most guests use it as a base to explore the island. No loud noise or parties. Few backpackers. Mostly couples. Hotel is beachfront. It has a lovely infinity swimming pool. Pam at the reception is very kind & nice.
Read More
Raymond
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Right on the beach Quiet Nice pool area Modern rooms
Cory
icon-Leisure
Leisure
10.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Awesome
Yosi
icon-
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Loved it, really nice on beach, with Great host pam. I recommend it.
Michael
icon-
4.0
/10
Reviewed 229 week(s) ago

Hotels.com verified review

Its covid times so difficult to have all services available. However be prepared for little help for anything. No food , and its a kilometre from shops so you need to hire a bike. The place is run down and in need of maintenance everywhere but it is also pretty cheap. Pool to dirty to swim in. Beds and a/c acceptable.
James
icon-
8.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

It was affordable, comfortable and clean but older and the bathroom had an odour. Staff was very friendly.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

We found this property to be well priced and easy to find would recommend, would use again.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

The property was nice and I liked the individual bungalows. However, when we arrived we didn’t get two beds in the room as we had requested so they gave us a new room which was significantly smaller, no kettle for the coffee and tea they provided, and no TV as advertised. The pool looked great, but the water appeared black so nobody wanted to swim in it. The beachfront was nice though.
Read More
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

Very dirty
Luke
2.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

DO NOT STAY HERE. I rarely write reviews but this hotel deserved one. Before even checking in the entire walkway in was flooded making it impossible to even navigate. There were people working loudly everywhere. The check in staff were less than friendly and after taking forever I finally got to my room. The 'jacuzzi' outside wasn't even working and looked like it hadn't been used in months. Upon entering I was disgusted. It smelled horribly and the entire bathroom walls and shower were covered with thousands of red ants. I picked up my bag and left. After making me wait almost an hour, I was not offered a refund or any money back. There was another couple in the "lobby" (everything was under construction), experiencing the same issues and also disgusted with their room. I write this to warn future travellers.
Read More
Andres
10.0
/10
Reviewed 428 week(s) ago

Hotels.com verified review

Staff was lovely and accommodating. Food is delicious and the view is spectacular/ especially after one of the islands epic parties. Ban Sabaii right down the street 👌😜
Rebecca
icon-with Partner
with Partner
8.0
/10
Reviewed 430 week(s) ago

Hotels.com verified review

Not too far from the pier and shops restaurants etc. Staff were helpful and friendly. They ordered us taxi and moped to rent to the hotel. The bungalows were average condition as they are quite old but were clean and we had fresh bed sheets and clean towels daily. Small pool overlooking the sea.
Jacob
icon-with Partner
with Partner
4.0
/10
Reviewed 435 week(s) ago

Hotels.com verified review

This please was good and bad. Our bungalo would have been great if it didn't leak in three different areas of the room. One was literally right above the toilet. Also there are no free welcome drinks! They have welcome juice. Bit misleading. Not the best location but decently close to pier, I'd only stay here if you needed to be close to that and no other places are available.
Read More
Yakov press
4.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

I ordered a pool villa in order to relax in the water after a long day of flights and boat. The picture was promising and the description as well (deep water pool it sais) but... When I entered the property it hit me ...no water relaxing today... the "deep water" pool turns out to be a...jacuzzi, an empty one. I asked to fill it up although it is not the promised land but I was explained they are facing some technical issues with it. I gave up swimming that night and asked the very nice stuff to fix it for the next day. When I woke up in the morning I heard the sound of the running water and I saw that the "deep water pool" is filling up. I set off happily for my trip and expected to return after a long day and relax in the "pool". When I got back that evening I was very disapointed...the water ran out. It seems like the "technical issue" was not fixed. On check out I mentioned that I didn't get what I ordered ...I got a "Villa" and not a "deep water pool villa" as I ordered not mentioning that the vast promiss of deep pool turns out to be a modest jacuzzi. I just asked to pay for what I got. The stuff talked to the owner "pam" and she agreed to "compensate" me with an amount of 1/6 of the difference between the price of the villa and the deep water pool villa. After I tried to talk to her and explain the issue she doubled the compensation to a sum of a 1/3 of the difference between the room rates. Thats not a way to treat customers.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 B52 Beach Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews B52 Beach Resort

Traveloka (36)
Other sources (110)
6.8
Pleasant
From 110 reviews
Cleanliness

6.6

Room Comfort

6.4

Location

7.4

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews B52 Beach Resort

Number of reviews per page
20
40
Top reviews
Kimberly
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

So dirty no bar or restaurant which was shown on the booking page very bad all the way around.
Joshua
icon-Leisure
Leisure
6.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

I was also fooled by the old pictures, place looks run down. With a little effort could by a lot better. The ladies who clean the rooms are great but everyone else looks like theyd rather be anywhere else. I had a conjoining room (which indidnt ask for, but whatever) and could hear everything in the next room over. Which was annoying. Place has potential, but it aint it.
Read More
James
icon-Leisure
Leisure
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

A great place to stay , a quiet beach is right out your front door and many dining options are a short walk away! Very friendly staff! I would definitely go back
Mikhail
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Rooms in really poor condition. Safe wasn't working. No hot water. Bedsheets looked dirty. Walkways full of water.
SAMUEL
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Beautiful place to stay! Amazing host!
jean
icon-Leisure
Leisure
10.0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

I enjoyed my stay there so much that i ended up staying there for over 2 weeks. It was the perfect location for me. Everything was within walking distance even though I rented a scooter. Highly recommend the place.
jean
icon-Leisure
Leisure
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

Perfect location. Its within a 10 mins walk from Ton Sala Pier & town. You don't really need a scooter unless you want to explore the island. Its very quiet. Most guests use it as a base to explore the island. No loud noise or parties. Few backpackers. Mostly couples. Hotel is beachfront. It has a lovely infinity swimming pool. Pam at the reception is very kind & nice.
Read More
Raymond
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 182 week(s) ago

Expedia Group verified review

Right on the beach Quiet Nice pool area Modern rooms
Cory
icon-Leisure
Leisure
10.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Awesome
Yosi
icon-
10.0
/10
Reviewed 222 week(s) ago

Hotels.com verified review

Loved it, really nice on beach, with Great host pam. I recommend it.
Michael
icon-
4.0
/10
Reviewed 229 week(s) ago

Hotels.com verified review

Its covid times so difficult to have all services available. However be prepared for little help for anything. No food , and its a kilometre from shops so you need to hire a bike. The place is run down and in need of maintenance everywhere but it is also pretty cheap. Pool to dirty to swim in. Beds and a/c acceptable.
James
icon-
8.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

It was affordable, comfortable and clean but older and the bathroom had an odour. Staff was very friendly.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 343 week(s) ago

Expedia Group verified review

We found this property to be well priced and easy to find would recommend, would use again.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

The property was nice and I liked the individual bungalows. However, when we arrived we didn’t get two beds in the room as we had requested so they gave us a new room which was significantly smaller, no kettle for the coffee and tea they provided, and no TV as advertised. The pool looked great, but the water appeared black so nobody wanted to swim in it. The beachfront was nice though.
Read More
Verified traveler
icon-with Partner
with Partner
4.0
/10
Reviewed 410 week(s) ago

Hotels.com verified review

Very dirty
Luke
2.0
/10
Reviewed 424 week(s) ago

Expedia Group verified review

DO NOT STAY HERE. I rarely write reviews but this hotel deserved one. Before even checking in the entire walkway in was flooded making it impossible to even navigate. There were people working loudly everywhere. The check in staff were less than friendly and after taking forever I finally got to my room. The 'jacuzzi' outside wasn't even working and looked like it hadn't been used in months. Upon entering I was disgusted. It smelled horribly and the entire bathroom walls and shower were covered with thousands of red ants. I picked up my bag and left. After making me wait almost an hour, I was not offered a refund or any money back. There was another couple in the "lobby" (everything was under construction), experiencing the same issues and also disgusted with their room. I write this to warn future travellers.
Read More
Andres
10.0
/10
Reviewed 428 week(s) ago

Hotels.com verified review

Staff was lovely and accommodating. Food is delicious and the view is spectacular/ especially after one of the islands epic parties. Ban Sabaii right down the street 👌😜
Rebecca
icon-with Partner
with Partner
8.0
/10
Reviewed 430 week(s) ago

Hotels.com verified review

Not too far from the pier and shops restaurants etc. Staff were helpful and friendly. They ordered us taxi and moped to rent to the hotel. The bungalows were average condition as they are quite old but were clean and we had fresh bed sheets and clean towels daily. Small pool overlooking the sea.
Jacob
icon-with Partner
with Partner
4.0
/10
Reviewed 435 week(s) ago

Hotels.com verified review

This please was good and bad. Our bungalo would have been great if it didn't leak in three different areas of the room. One was literally right above the toilet. Also there are no free welcome drinks! They have welcome juice. Bit misleading. Not the best location but decently close to pier, I'd only stay here if you needed to be close to that and no other places are available.
Read More
Yakov press
4.0
/10
Reviewed 446 week(s) ago

Hotels.com verified review

I ordered a pool villa in order to relax in the water after a long day of flights and boat. The picture was promising and the description as well (deep water pool it sais) but... When I entered the property it hit me ...no water relaxing today... the "deep water" pool turns out to be a...jacuzzi, an empty one. I asked to fill it up although it is not the promised land but I was explained they are facing some technical issues with it. I gave up swimming that night and asked the very nice stuff to fix it for the next day. When I woke up in the morning I heard the sound of the running water and I saw that the "deep water pool" is filling up. I set off happily for my trip and expected to return after a long day and relax in the "pool". When I got back that evening I was very disapointed...the water ran out. It seems like the "technical issue" was not fixed. On check out I mentioned that I didn't get what I ordered ...I got a "Villa" and not a "deep water pool villa" as I ordered not mentioning that the vast promiss of deep pool turns out to be a modest jacuzzi. I just asked to pay for what I got. The stuff talked to the owner "pam" and she agreed to "compensate" me with an amount of 1/6 of the difference between the price of the villa and the deep water pool villa. After I tried to talk to her and explain the issue she doubled the compensation to a sum of a 1/3 of the difference between the room rates. Thats not a way to treat customers.
Read More
Number of reviews per page
20
40