Khaolak Emerald Beach Resort & Spa

Resorts
7.8
/10
Pleasant
148 reviews

What Guests Say About Their Stay

Weeragate K.

9.7
/ 10
As good as a hotel can impress its customers. From the first stay, every employee, porter, drove the golf cart to the room. Staff in front of the lobby, maid, service in the dining room, attention to customers, speaks very well, take care very well. Even the gardener passed by smiled to us. Up to the place, the room is spacious, spotlessly clean, comfortable mattress, shampoo, lotion, shower cream, full bottle, clean, drinking water, can request to add (but not ask), separate towels for bathing. And play in the water outside the room Swimming shoes, hair dryer, various facilities, children's play zone, swimming pool is all good. Add a bathrobe And shoes to wear in the room will be very nice but love it
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Pariyakorn N.

10.0
/ 10
I was impressed with the service. If there is a chance to return to the course again.
See original

NARAPHAT N.

10.0
/ 10
All good The atmosphere is very relaxing.
See original

Reatha

10.0
/ 10
Great beach, pools, breakfast, room, staff -- what's not to like? Kid friendly hotel. Hotel restaurants good, Easy access to many "street side" restaurants and a little shopping, convenience stores galore and cabs easy to come by. Free shuttle booked the day ahead into "town". Nice restaurants on the beach. Room quiet even with lots of kids around. Staff made effort to offer kid-friendly activities, in the pool area and also with paints etc, and also made every effort to encourage adults to join a friendly game of beach volleyball. Multiple pools, lots of places to lay out in shade or sun. Room to roam. Reasonable pricing. It might have been nice to have designated areas for smokers in the outdoor spaces. Room air con worked well. Room clean and spacious. A fruit plate was placed on the in-room table for our arrival. The balcony had good room and seating for two. After being shown to our room, we were offered an upgrade in room (with an uncharge), but I did not feel it was necessary. I would love to return anytime. I only wish my whole family - husband - kids(& spouses) - and grands were all along on this trip.

Meg

10.0
/ 10
Great stay , hotel staff so helpful . Beach and pool both beautiful. Breakfast was fine , beach restaurant has lovely food. Nice restaurants close by , main shopping stop 5min in a tuk tuk . Would stay here again if I’m in Khaolak
In the Area
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7/10 Moo 2 Ramkean,Thai Muang,, Lam Kaen, Thai Mueang, Phang-nga, Thailand, 82210

Main Facilities

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AC
Restaurant
Swimming Pool
WiFi
Staying at Khaolak Emerald Beach Resort & Spa is a good choice when you are visiting Lam Kaen. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Khaolak Emerald Beach Resort & Spa

7/10 Moo 2 Ramkean,Thai Muang,, Lam Kaen, Thai Mueang, Phang-nga, Thailand, 82210
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Discover Your Tropical Escape at Khaolak Emerald Beach Resort & Spa

Planning your next getaway and dreaming of sun-drenched beaches, lush landscapes, and a truly relaxing experience? Look no further than the stunning **Khaolak Emerald Beach Resort & Spa**, a premier destination nestled in the heart of Phang-nga, Thailand. This exquisite resort offers a perfect blend of serene natural beauty and sophisticated comfort, making it an ideal choice for couples, families, and solo travellers seeking an unforgettable holiday. Room rates at Khaolak Emerald Beach Resort & Spa start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Khaolak Emerald Beach Resort & Spa Location

Located in the picturesque Thai Mueang District of Phang-nga, **Khaolak Emerald Beach Resort & Spa** offers a tranquil escape away from the hustle and bustle, yet remains conveniently accessible. The resort is situated along a pristine stretch of coastline, providing direct access to the soft sands and turquoise waters of the Andaman Sea. While it feels worlds away, it’s a manageable journey from Phuket International Airport, approximately a 1.5-hour drive, making it an easy addition to your Thai adventure. The surrounding area is known for its natural beauty, with lush rainforests and dramatic limestone karsts providing a breathtaking backdrop. Imagine waking up to the gentle sound of waves and stepping out onto your balcony to a view of the sparkling ocean – that’s the everyday reality at **Khaolak Emerald Beach Resort & Spa**. The atmosphere here is one of pure relaxation, with the resort designed to harmonise with its stunning natural environment, offering a peaceful haven for all its guests.

Khaolak Emerald Beach Resort & Spa Facilities & Services

Facilities for guests at **Khaolak Emerald Beach Resort & Spa** are designed to cater to every need, ensuring a comfortable and enjoyable stay. The resort boasts multiple swimming pools, including a main lagoon-style pool perfect for a refreshing dip and a separate children's pool to keep the little ones entertained. For those seeking ultimate relaxation, the on-site day spa offers a range of rejuvenating treatments and massages, with services typically available from 10:00 AM to 7:00 PM, with prices starting from approximately 1,500 AUD for a 60-minute massage. Fitness enthusiasts can make use of the well-equipped fitness centre, open daily from 7:00 AM to 9:00 PM, free of charge for all guests. Families will appreciate the dedicated kids' club, offering supervised activities and fun for children aged 4-12, usually operating from 9:00 AM to 5:00 PM. Complimentary on-site parking is available for guests arriving by car. While there isn't a complimentary airport shuttle, convenient airport transfer services can be arranged.

Khaolak Emerald Beach Resort & Spa Room Types

The room types of **Khaolak Emerald Beach Resort & Spa** offer a diverse range of accommodations to suit every preference and budget. Guests can choose from elegantly appointed Deluxe Rooms, spacious Suites, and comfortable Family Rooms. Most rooms are strictly non-smoking, adhering to Australian standards for guest comfort and safety. Many rooms feature stunning ocean views, allowing you to soak in the beauty of the Andaman Sea right from your private balcony. For those who enjoy a long, relaxing soak, select room categories offer the delightful amenity of a bathtub. While the resort is not specifically pet-friendly, it's always best to inquire directly about any specific policies or exceptions. Each room is thoughtfully designed with modern amenities to ensure a home-away-from-home feel, providing a peaceful sanctuary after a day of exploring or relaxing by the beach.

Khaolak Emerald Beach Resort & Spa Dining & Restaurants

Indulge your taste buds with the culinary delights offered at **Khaolak Emerald Beach Resort & Spa**. The resort features several dining venues, each offering a unique gastronomic experience. The main restaurant, "The Emerald Grill," serves a delectable breakfast buffet featuring a mix of international and local flavours, with options typically available from 6:30 AM to 10:30 AM. For lunch and dinner, it offers a menu of fresh seafood and Thai specialties, with main courses generally ranging from 400 to 800 THB (approximately 20-40 AUD). The "Sunset Bar" is the perfect spot to unwind with a refreshing cocktail while enjoying breathtaking views of the ocean, especially during sunset. Light snacks and casual meals are also available here throughout the day. For a more intimate dining experience, in-room dining is also an option, allowing you to savour delicious meals in the privacy of your own room.

Khaolak Emerald Beach Resort & Spa Nearby Attractions and Activities

The Thai Mueang District and its surrounding areas offer a wealth of attractions and activities for every type of traveller. Just a short drive from **Khaolak Emerald Beach Resort & Spa**, you can explore the stunning Khao Sok National Park, a vast rainforest reserve known for its ancient trees, dramatic limestone cliffs, and diverse wildlife. For a unique cultural experience, visit the nearby Sarasin Bridge, a historic landmark connecting Phuket to the mainland. The beautiful Bang Sak Beach, with its soft sand and clear waters, is also a popular spot for swimming and sunbathing. For those interested in local life, a visit to the Thai Mueang local market offers a glimpse into the daily routines and a chance to sample local delicacies. Adventure seekers can also enjoy boat trips to the nearby Similan Islands or Surin Islands, renowned for their world-class diving and snorkelling opportunities. If you are looking for other activities around Khaolak Emerald Beach Resort & Spa, check out the best deals on Traveloka: Recommended activities in Phang-nga!

How to Get to Khaolak Emerald Beach Resort & Spa from the Airport

Getting to **Khaolak Emerald Beach Resort & Spa** from Phuket International Airport (HKT) is straightforward, with several convenient transportation options available. The most direct and comfortable way is to arrange a private airport transfer service of **Khaolak Emerald Beach Resort & Spa**. This service can be pre-booked and will ensure a seamless journey directly to the resort, typically costing around 2,000-3,000 THB (approximately 100-150 AUD) depending on the vehicle type. Alternatively, you can opt for a metered airport taxi, which offers a similar direct route. For those looking for budget-friendly options, ride-hailing services are readily available at the airport, offering competitive pricing. While there isn't a direct airport rail link to Khaolak, and dedicated airport shuttle buses like SkyBus operate primarily within Phuket city, booking airport transfer services through Traveloka can provide excellent value and convenience. The journey from the airport to the resort generally takes about 1.5 hours, depending on traffic conditions.

Summary of Why You Should Choose to Stay at Khaolak Emerald Beach Resort & Spa

When considering your next holiday destination, **Khaolak Emerald Beach Resort & Spa** stands out for numerous reasons. Its prime beachfront location offers unparalleled access to the stunning Andaman Sea, while the resort itself provides a tranquil oasis with excellent facilities. The variety of room types ensures comfort and suitability for all travellers, and the on-site dining options cater to diverse palates. With a wealth of nearby attractions and activities, from natural wonders to cultural experiences, there's never a dull moment. **Room availability at Khaolak Emerald Beach Resort & Spa** is often excellent, but booking in advance is always recommended, especially during peak seasons. For the best rates and a hassle-free experience, **Booking Khaolak Emerald Beach Resort & Spa** through Traveloka is highly recommended. Here are some key reasons to choose **Khaolak Emerald Beach Resort & Spa**: * **Stunning Beachfront Location:** Direct access to a beautiful, uncrowded beach. * **Comprehensive Facilities:** Multiple swimming pools, a rejuvenating day spa, and a fitness centre. * **Family-Friendly Options:** Dedicated kids' club and swimming areas. * **Beautifully Appointed Rooms:** Comfortable and stylish accommodations with potential ocean views. * **Convenient Access:** Relatively easy to reach from Phuket International Airport. * **Proximity to Attractions:** Ideal base for exploring the natural beauty of Phang-nga. Don't miss out on the opportunity to experience the magic of **Khaolak Emerald Beach Resort & Spa**. Book budget hotels in Phang-nga today and make your dream holiday a reality. And to complete your travel plans, Easily book domestic and international flights at low prices with Traveloka!

All facilities in Khaolak Emerald Beach Resort & Spa

Bar, Cafe and Lounge Khaolak Emerald Beach Resort & Spa
Bar, Cafe and Lounge
Swimming Pool Khaolak Emerald Beach Resort & Spa
Swimming Pool
Entertainment Facility Khaolak Emerald Beach Resort & Spa
Entertainment Facility
Common Space Khaolak Emerald Beach Resort & Spa
Common Space
Lobby Khaolak Emerald Beach Resort & Spa
Lobby

Hotel Services

  • Bellhop
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Tours
  • Wedding service

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Hot tub
  • Massage
  • Outdoor facilities
  • Spa

Public Facilities

  • Coffee/tea in lobby
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • WiFi in public area

Sports and Recreations

  • Aquafit
  • Beach volleyball
  • Darts
  • Fitness center

Business Facilities

  • Conference room
  • Meeting facilities
  • Projector

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Shops

Family-friendly Facilities

  • Kids club
  • Children pool

Transportation

  • Area shuttle with surcharge
  • Shopping center shuttle

Food and Drinks

  • Breakfast
  • Buffet breakfast

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Khaolak Emerald Beach Resort & Spa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 20:00
Check-out:
01:00 - 12:00

Deposit

Deposit THB 5,000.00 is required upon check-in. The accommodation accepts cash, debit or credit card.

Additional Policy

In 2025 à May 1 , 2025 – November 30,2025 - Renovation of Lagoon wing
Please be informed that the Kids’ Slider Swimming Pool will be temporarily closed from 19 June 2026 - 18 July 2026 due to scheduled maintenance, treatment, and repainting works. During this period, guests may continue to enjoy our other swimming facilities, including: • Two beachfront swimming pools, which will remain fully operational. • The Deluxe Pool Access swimming pool, available for guests staying in the respective room category.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, WiFi
Check-In / Check-Out Time
From 14:00 - 20:00 - to 01:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Khaolak Emerald Beach Resort & Spa
270
Number of floors in Khaolak Emerald Beach Resort & Spa
4
Another facilities in Khaolak Emerald Beach Resort & Spa
Bellhop, 24-hour security, Laundry service, Luggage storage, Medical service

Frequently asked questions about Khaolak Emerald Beach Resort & Spa

What are available facilities at Khaolak Emerald Beach Resort & Spa?
There are top facilites at Khaolak Emerald Beach Resort & Spa such as AC, Restaurant, Swimming Pool, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Khaolak Emerald Beach Resort & Spa?
The standard check-in time at Khaolak Emerald Beach Resort & Spa is starting from 14:00 - 20:00 while the latest check-out time is at 01:00 - 12:00
Does Khaolak Emerald Beach Resort & Spa provide breakfast?
Yes, Khaolak Emerald Beach Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Khaolak Emerald Beach Resort & Spa?
Khaolak Emerald Beach Resort & Spa has a 5.0-star rating.
How many floors does Khaolak Emerald Beach Resort & Spa have?
Khaolak Emerald Beach Resort & Spa has 4.
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Khaolak Emerald Beach Resort & Spa reviews and ratings

7.6
Pleasant
From 111 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

7.4

Service and Facilites

7.6

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Traveller Reviews Khaolak Emerald Beach Resort & Spa

Number of reviews per page
20
40
Top reviews
Megan
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Easy access to beach.
Neil
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Swim up pool dirty. Food cold.
Felicity
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

This is a FAMILY hotel. The kids pool is amazing, but if you don't have kids, I wouldn't recommend this hotel. Pros: Wonderful being on the water! Could walk to convenience stores, a few restaurants and bars. Decorations - the hotel really decorate for Valentine's Day. The elaborate decorations surprised us. There are multiple pools and the grounds are nice. Cons: The bed was lumpy and not comfortable. Our door had a crack where people could peek in. Our friends who booked two rooms did not have that same issue. The hotel staff was unable to refund our friends 250THB, after he talked with 4 different people. That's pretty silly. The happy hour drinks are all sugar and not very strong.
Read More
Anja
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

The worst hotel we have ever stayed at. This hotel claims there are a 4 star hotel but it’s not. It’s a 2,5 star hotel and that says it all!
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

Stayed at the Khao Lak Emerald Beach Resort for 14 nights over the school holidays with my wife and two kids aged 2 and 5. We had a fantastic time at the resort our room was great and perfect for the 4 of us. Nice aircon thank god :-) It’s located directly on the beach so you can choose between the pool or the beach :-) we also took walks up the beach to visit other small beach shacks. The kids pool was great with a water slide and lots of shallow areas for my youngest to play safely in. Buffet breakfast each morning was good with lots to choose from and a fresh egg station :-) The only suggestion I would make is the the kids club could have more suitable hours so you can leave your children for a while as it is currently we could not make use of it which was a shame. All in all fantastic holiday and for sure we will be back to Khao Lak
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Verified traveler
10.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

We didn’t like how dirty the pool was on the sea front.
Mel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Too much smoking in public areas and restaurants at the hotel. Room cleaning service was very slow. Asked to be cleaned at 08:30, when we came back from the whole morning until 2:30 - they've just started to clean the room.
Reatha
icon-with Friends
with Friends
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Great beach, pools, breakfast, room, staff -- what's not to like? Kid friendly hotel. Hotel restaurants good, Easy access to many "street side" restaurants and a little shopping, convenience stores galore and cabs easy to come by. Free shuttle booked the day ahead into "town". Nice restaurants on the beach. Room quiet even with lots of kids around. Staff made effort to offer kid-friendly activities, in the pool area and also with paints etc, and also made every effort to encourage adults to join a friendly game of beach volleyball. Multiple pools, lots of places to lay out in shade or sun. Room to roam. Reasonable pricing. It might have been nice to have designated areas for smokers in the outdoor spaces. Room air con worked well. Room clean and spacious. A fruit plate was placed on the in-room table for our arrival. The balcony had good room and seating for two. After being shown to our room, we were offered an upgrade in room (with an uncharge), but I did not feel it was necessary. I would love to return anytime. I only wish my whole family - husband - kids(& spouses) - and grands were all along on this trip.
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richard
icon-with Partner
with Partner
8.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

A very family-oriented hotel! We were on the top, 3rd, floor and there is no lift--so a long climb! But a very pleasant stay. The sofa was
Meg
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Great stay , hotel staff so helpful . Beach and pool both beautiful. Breakfast was fine , beach restaurant has lovely food. Nice restaurants close by , main shopping stop 5min in a tuk tuk . Would stay here again if I’m in Khaolak
Judy
10.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

Great family holiday. Lovely safe beach for children. Pool has fun activities for little ones. Restaurant, shops and supermarkets at your doorstep. Would highly recommend for a family holiday or relaxing holiday for all ages. Must mention the two girl staff members for water aerobics, kids disco etc. keptour grandchildren and us entertained. This is definitely a wonderful place to stay for all.
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maarten
icon-with Partner
with Partner
8.0
/10
Reviewed 414 week(s) ago

Hotels.com verified review

The hotel as such is nice, but under serious renovation. Temporary reception area was not clearly indicated and the pool at beach-side was under construction. The hotel was nice, large room and nicely renovatedGood
Art
icon-Family
Family
6.0
/10
Reviewed 429 week(s) ago

Expedia Group verified review

Staff are friendly, beach restaurant is good and close to the pool, and, naturally, the beach. Some rooms are tired - you can tell that cupboards and bed bases are just built from plywood. There's newer rooms too, but we got an old one.
cameron
icon-Family
Family
4.0
/10
Reviewed 494 week(s) ago

Hotels.com verified review

Arrived at the hotel early (10:30am). Room was not ready yet as the check in time is 2:00pm so we decided to head to beach and pool. At 2:30 I headed back to get a room key. I went to our room and the housekeeper informed me it wasn't ready yet. I went back to the front desk (btw - it's hot and a long walk). They called someone and said the room was ready now. I went back to the room and was informed it still was not ready (3rd floor and no elevator). I went back to the front desk. After an apology, my room was changed to one a few doors down from original room. I headed to the new room. Guess what? Housekeepers working on room and informed it was not ready. Back to the front desk. Informed that I needed wait for 15-20 minutes for the room. Not a great way to start my stay. The manager said there was nothing she could do, I just had to wait. No offers for a drink or anything. I get that the room was not ready when we arrived. I didn't expect that it would be ready. But now it is 3:00pm and they don't have a room out of the 270 on the property. Finally got into the room. Bags showed up within minutes of getting into the room which was great. Again, 3rd floor with no elevator so I was impressed they hauled the bags up there so fast. My son has had to go to bathroom and waited until we got into the room. He informed me the toilet does not work. No water to the room. Location was good and beach/pool was nice. Kids staff was great. Property is tired.
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Verified traveler
2.0
/10
Reviewed 495 week(s) ago

Expedia Group verified review

It started badly from the first night. No hot water in the bathroom, so I had to sleep with no shower, with the same clothes i had from the flight. The breakfast is the poorest quality, plus they accepted a group of loud Chinese tourists just for the breakfast who invaded the whole place and made a mighty mess. I asked for towels which were not provided as usual, I had to call 3 times and wait one hour to get them. For the complimentary water which was forgotten by the housekeeping, I called and begged 5 times and still no-one showed at the door. This was clearly badly trained equipe who didn't take seriously their duties. The house keeping woman growled at me when I asked for a soap, I was just dumbfounded and mesmerized at the absolute blackness of professionalism. To be brief, i would never recommend this hotel to anyone I know except my worst enemies ( fortunately I have none ). It really ruined my precious holidays and of the most biggest disappointment I ever had of any hotels I stayed in my many many trips.
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Runul
icon-with Partner
with Partner
4.0
/10
Reviewed 496 week(s) ago

Hotels.com verified review

Stay away from this property. It looks dated and service levels are poor. As we checked in, we realized that the AC in our villa was not working. It was only After 5 frantic calls and 3 visits to the reception, that they could fix it. When we told the hotel manager that we are unhappy with the service and like to check out asap, we were told its not possible as the reservation is through hotels.com. So we ended up paying 900baht for this kind of an experience!
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Camilla
icon-Family
Family
6.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

So bad WIFI in the rooms. Plus, the pools were not so good for the kids. Our son got injured when swimming, because of the repairment of the pool was so bad. The breakfast was also bad. But the beach and the hotel overall was OK.
Verified traveler
6.0
/10
Reviewed 532 week(s) ago

Expedia Group verified review

Hotel ok ... Good swimming pools .... Restaurants and right on the beach ... Nice and quiet .. No water sports to spoil the view ... Big problem with the wifi in the room ....
2ThePointe
6.0
/10
Reviewed 537 week(s) ago

Expedia Group verified review

The stay started off a little rough - we received the wrong room (a family suite instead of a king sized standard room), and required to wait another hour until our actual room was ready. Which wasn't terrible, but there was no offer of a drink at the bar on the house while we wait, or a percentage off dinner at the resort, which is usually what we get when a room is delayed. However, the rooms were massive, but the beds were hard. But the beach was wonderful, and the breakfast is very Thai - do not expect traditional western breakfast selections here! That being said, there's plenty of places to eat around the resort if you don't feel like what they have that night. Also - this very much a family hotel, which we missed when selecting the hotel as me and my boyfriend would have preferred something a little more "couple-friendly", but overall, it was nice.
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Stefano
8.0
/10
Reviewed 558 week(s) ago

Hotels.com verified review

Got a discounted rate because low season right now and the place pretty empty. Room large and clean. Breakfast was included and very good. Beach spot nice; swimming pools pretty good; didn't do any activities in the hotel. There are restaurants, shops, corner store, bars, and trips vendors in walking distance; nothing fancy but very convenient. Clientele at this time in the season was on the older side. Would recommend if it fits what you looking for.
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Number of reviews per page
20
40

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Lobby 4 Khaolak Emerald Beach Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 111 reviews
Cleanliness

7.8

Room Comfort

7.2

Location

7.4

Service and Facilites

7.6

Sort by
Most Relevant
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Traveller Reviews Khaolak Emerald Beach Resort & Spa

Number of reviews per page
20
40
Top reviews
Megan
icon-Leisure
Leisure
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Easy access to beach.
Neil
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Swim up pool dirty. Food cold.
Felicity
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 331 week(s) ago

Hotels.com verified review

This is a FAMILY hotel. The kids pool is amazing, but if you don't have kids, I wouldn't recommend this hotel. Pros: Wonderful being on the water! Could walk to convenience stores, a few restaurants and bars. Decorations - the hotel really decorate for Valentine's Day. The elaborate decorations surprised us. There are multiple pools and the grounds are nice. Cons: The bed was lumpy and not comfortable. Our door had a crack where people could peek in. Our friends who booked two rooms did not have that same issue. The hotel staff was unable to refund our friends 250THB, after he talked with 4 different people. That's pretty silly. The happy hour drinks are all sugar and not very strong.
Read More
Anja
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 333 week(s) ago

Hotels.com verified review

The worst hotel we have ever stayed at. This hotel claims there are a 4 star hotel but it’s not. It’s a 2,5 star hotel and that says it all!
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 375 week(s) ago

Hotels.com verified review

Stayed at the Khao Lak Emerald Beach Resort for 14 nights over the school holidays with my wife and two kids aged 2 and 5. We had a fantastic time at the resort our room was great and perfect for the 4 of us. Nice aircon thank god :-) It’s located directly on the beach so you can choose between the pool or the beach :-) we also took walks up the beach to visit other small beach shacks. The kids pool was great with a water slide and lots of shallow areas for my youngest to play safely in. Buffet breakfast each morning was good with lots to choose from and a fresh egg station :-) The only suggestion I would make is the the kids club could have more suitable hours so you can leave your children for a while as it is currently we could not make use of it which was a shame. All in all fantastic holiday and for sure we will be back to Khao Lak
Read More
Verified traveler
10.0
/10
Reviewed 376 week(s) ago

Expedia Group verified review

We didn’t like how dirty the pool was on the sea front.
Mel
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Too much smoking in public areas and restaurants at the hotel. Room cleaning service was very slow. Asked to be cleaned at 08:30, when we came back from the whole morning until 2:30 - they've just started to clean the room.
Reatha
icon-with Friends
with Friends
10.0
/10
Reviewed 384 week(s) ago

Hotels.com verified review

Great beach, pools, breakfast, room, staff -- what's not to like? Kid friendly hotel. Hotel restaurants good, Easy access to many "street side" restaurants and a little shopping, convenience stores galore and cabs easy to come by. Free shuttle booked the day ahead into "town". Nice restaurants on the beach. Room quiet even with lots of kids around. Staff made effort to offer kid-friendly activities, in the pool area and also with paints etc, and also made every effort to encourage adults to join a friendly game of beach volleyball. Multiple pools, lots of places to lay out in shade or sun. Room to roam. Reasonable pricing. It might have been nice to have designated areas for smokers in the outdoor spaces. Room air con worked well. Room clean and spacious. A fruit plate was placed on the in-room table for our arrival. The balcony had good room and seating for two. After being shown to our room, we were offered an upgrade in room (with an uncharge), but I did not feel it was necessary. I would love to return anytime. I only wish my whole family - husband - kids(& spouses) - and grands were all along on this trip.
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richard
icon-with Partner
with Partner
8.0
/10
Reviewed 391 week(s) ago

Hotels.com verified review

A very family-oriented hotel! We were on the top, 3rd, floor and there is no lift--so a long climb! But a very pleasant stay. The sofa was
Meg
10.0
/10
Reviewed 396 week(s) ago

Expedia Group verified review

Great stay , hotel staff so helpful . Beach and pool both beautiful. Breakfast was fine , beach restaurant has lovely food. Nice restaurants close by , main shopping stop 5min in a tuk tuk . Would stay here again if I’m in Khaolak
Judy
10.0
/10
Reviewed 398 week(s) ago

Expedia Group verified review

Great family holiday. Lovely safe beach for children. Pool has fun activities for little ones. Restaurant, shops and supermarkets at your doorstep. Would highly recommend for a family holiday or relaxing holiday for all ages. Must mention the two girl staff members for water aerobics, kids disco etc. keptour grandchildren and us entertained. This is definitely a wonderful place to stay for all.
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maarten
icon-with Partner
with Partner
8.0
/10
Reviewed 414 week(s) ago

Hotels.com verified review

The hotel as such is nice, but under serious renovation. Temporary reception area was not clearly indicated and the pool at beach-side was under construction. The hotel was nice, large room and nicely renovatedGood
Art
icon-Family
Family
6.0
/10
Reviewed 429 week(s) ago

Expedia Group verified review

Staff are friendly, beach restaurant is good and close to the pool, and, naturally, the beach. Some rooms are tired - you can tell that cupboards and bed bases are just built from plywood. There's newer rooms too, but we got an old one.
cameron
icon-Family
Family
4.0
/10
Reviewed 494 week(s) ago

Hotels.com verified review

Arrived at the hotel early (10:30am). Room was not ready yet as the check in time is 2:00pm so we decided to head to beach and pool. At 2:30 I headed back to get a room key. I went to our room and the housekeeper informed me it wasn't ready yet. I went back to the front desk (btw - it's hot and a long walk). They called someone and said the room was ready now. I went back to the room and was informed it still was not ready (3rd floor and no elevator). I went back to the front desk. After an apology, my room was changed to one a few doors down from original room. I headed to the new room. Guess what? Housekeepers working on room and informed it was not ready. Back to the front desk. Informed that I needed wait for 15-20 minutes for the room. Not a great way to start my stay. The manager said there was nothing she could do, I just had to wait. No offers for a drink or anything. I get that the room was not ready when we arrived. I didn't expect that it would be ready. But now it is 3:00pm and they don't have a room out of the 270 on the property. Finally got into the room. Bags showed up within minutes of getting into the room which was great. Again, 3rd floor with no elevator so I was impressed they hauled the bags up there so fast. My son has had to go to bathroom and waited until we got into the room. He informed me the toilet does not work. No water to the room. Location was good and beach/pool was nice. Kids staff was great. Property is tired.
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Verified traveler
2.0
/10
Reviewed 495 week(s) ago

Expedia Group verified review

It started badly from the first night. No hot water in the bathroom, so I had to sleep with no shower, with the same clothes i had from the flight. The breakfast is the poorest quality, plus they accepted a group of loud Chinese tourists just for the breakfast who invaded the whole place and made a mighty mess. I asked for towels which were not provided as usual, I had to call 3 times and wait one hour to get them. For the complimentary water which was forgotten by the housekeeping, I called and begged 5 times and still no-one showed at the door. This was clearly badly trained equipe who didn't take seriously their duties. The house keeping woman growled at me when I asked for a soap, I was just dumbfounded and mesmerized at the absolute blackness of professionalism. To be brief, i would never recommend this hotel to anyone I know except my worst enemies ( fortunately I have none ). It really ruined my precious holidays and of the most biggest disappointment I ever had of any hotels I stayed in my many many trips.
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Runul
icon-with Partner
with Partner
4.0
/10
Reviewed 496 week(s) ago

Hotels.com verified review

Stay away from this property. It looks dated and service levels are poor. As we checked in, we realized that the AC in our villa was not working. It was only After 5 frantic calls and 3 visits to the reception, that they could fix it. When we told the hotel manager that we are unhappy with the service and like to check out asap, we were told its not possible as the reservation is through hotels.com. So we ended up paying 900baht for this kind of an experience!
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Camilla
icon-Family
Family
6.0
/10
Reviewed 497 week(s) ago

Hotels.com verified review

So bad WIFI in the rooms. Plus, the pools were not so good for the kids. Our son got injured when swimming, because of the repairment of the pool was so bad. The breakfast was also bad. But the beach and the hotel overall was OK.
Verified traveler
6.0
/10
Reviewed 532 week(s) ago

Expedia Group verified review

Hotel ok ... Good swimming pools .... Restaurants and right on the beach ... Nice and quiet .. No water sports to spoil the view ... Big problem with the wifi in the room ....
2ThePointe
6.0
/10
Reviewed 537 week(s) ago

Expedia Group verified review

The stay started off a little rough - we received the wrong room (a family suite instead of a king sized standard room), and required to wait another hour until our actual room was ready. Which wasn't terrible, but there was no offer of a drink at the bar on the house while we wait, or a percentage off dinner at the resort, which is usually what we get when a room is delayed. However, the rooms were massive, but the beds were hard. But the beach was wonderful, and the breakfast is very Thai - do not expect traditional western breakfast selections here! That being said, there's plenty of places to eat around the resort if you don't feel like what they have that night. Also - this very much a family hotel, which we missed when selecting the hotel as me and my boyfriend would have preferred something a little more "couple-friendly", but overall, it was nice.
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Stefano
8.0
/10
Reviewed 558 week(s) ago

Hotels.com verified review

Got a discounted rate because low season right now and the place pretty empty. Room large and clean. Breakfast was included and very good. Beach spot nice; swimming pools pretty good; didn't do any activities in the hotel. There are restaurants, shops, corner store, bars, and trips vendors in walking distance; nothing fancy but very convenient. Clientele at this time in the season was on the older side. Would recommend if it fits what you looking for.
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