Mercure Bangkok Surawong

This hotel is a 4 star hotel excellent hotel

Hotel is perfect

Birthday trip of my wife to Bangkok with her sister. Stayed in 2 rooms. Good location, good food, very helpful and friendly staff. Beautiful view from the rooftop bar.

Enjoyed our stay at the Mercure, very clean and modern room, in a good location and the staff couldn’t do enough for you

Very beautiful property. Staff was beyond nice. Very pleasant stay.

We liked everything. Everything was new and clean.

Great location, and very clean

Overall I like it

Ok

Overall it was a nice comfy stay Not close to transport Bad service and rip off charges from management. My young daughters both experienced food poisoning (from outside the hotel) and unfortunately became ill on their way to the bathroom, with some of it landing on the floor and the towels. We contacted reception for assistance, and the cleaning staff promptly arrived and cleaned the room. However, the following morning, I received a message stating that we would be charged a replacement fee of 600 baht per towel, totaling 1800 baht for the three towels. The manager was so rude when I questioned the charges. Trying to charge me twice there cost price for second hand towels that could easily be washed..

Excellent

very attentive staff

Loved the hotel. Very nice rooms. Staff was nice as well.

Wonderful stay, the reception staff are very warm and friendly. The room is in good condition.

Very clean, modern hotel with excellent staff. Holly at check-in was so nice and helpful and Bos and teak were the door staff that went out of their way to help us. Very pleased.

Loved this hotel. Stayed 4 nights total and will stay again in the future if we return. Hotel was clean, staff was friendly and helpful, location was central. Water bottles were provided in glass bottles which was appreciated and they really try to be conscious of the environment to only request amenities at the front desk if needed.

Great hotel for families

At first glance the property seems ideal since it is located right on the beach. However, when you take a moment to really look at it, the facilities themselves are actually rather outdated and quite worn. The bathroom specifically had serious water damage on the ceilings next to windows that showed excessive mildew/mold. Furthermore, the shower/tub didn’t have a proper outside drain for when the water accumulated on the ledge of the tub and spilling onto the floor, completely soaking the floor may. In general the room itself was spacious enough for two people but the swing doors to the toilet is lacking in privacy. Aside from that the property does not have a gym/fitness room and the breakfast was unappealing. For a short one day stay or transient stay I would use it. But not for an extended holiday.

Nice hotel

Good view from room at high storey. Overall very cosy and central. Good service from management.