SAii Phi Phi Island Village

Resorts
8.9
/10
Exceptional
971 reviews

What Guests Say About Their Stay

Rungthiwa A.
10.0
/ 10
Nice atmosphere, clean room, nice stay.
See original
Maria
10.0
/ 10
We loved this resort. The bungalows were very spacious and clean. It had a nice porch to have a coffee in the morning and listen to the birds. The breakfast was amazing with a variety of foods. The resort had several dining options. We tried a few and loved them all! The pool was very nice as well. The staff was very friendly and helpful. Our luggage was delayed in Hong Kong and the contacted the airline many times to make sure we got our luggage as soon as possible. We hope we can come back to the island and will definitely stay in the same resort.
Michael
10.0
/ 10
Helt igennem perfekt. Helt igennem gennemført hotel. Perfekt morgenmad, ja alt i alt så var det perfekt. Dog som resten af Thailand efterhånden er, slidt.
See translation
Alan
10.0
/ 10
This is my third time at this property. Incredible service. Spectacular setting.
In the Area
See Map
49 Moo 8, Phi Phi Island, Ao Nang, Mueang, Phi Phi, Mueang Krabi District, Koh Phi Phi, Krabi, Thailand, 81000

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
note: resort was previously named SAii Phi Phi Island Village Staying at SAii Phi Phi Island Village is a good choice when you are visiting Loh Ba Gao. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around SAii Phi Phi Island Village

49 Moo 8, Phi Phi Island, Ao Nang, Mueang, Phi Phi, Mueang Krabi District, Koh Phi Phi, Krabi, Thailand, 81000
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Lobby SAii Phi Phi Island Village
Exterior 2 SAii Phi Phi Island Village

Discover More About SAii Phi Phi Island Village

note: resort was previously named SAii Phi Phi Island Village

Location


Staying at SAii Phi Phi Island Village is a good choice when you are visiting Loh Ba Gao.

About SAii Phi Phi Island Village

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at SAii Phi Phi Island Village .

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from SAii Phi Phi Island Village exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

SAii Phi Phi Island Village is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at SAii Phi Phi Island Village .

All facilities in SAii Phi Phi Island Village

Swimming Pool SAii Phi Phi Island Village
Swimming Pool
Fitness Center SAii Phi Phi Island Village
Fitness Center
Lobby SAii Phi Phi Island Village
Lobby
Accommodation Services SAii Phi Phi Island Village
Accommodation Services
CleanAccommodation SAii Phi Phi Island Village
CleanAccommodation

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet breakfast
  • Buffet dinner
  • Hot breakfast
  • Poolside bar
  • Set menu dinner
  • Set menu lunch
  • Snack bar

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Hotel Services

  • Money changer
  • Front desk
  • 24-hour Receptionist
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Medical service
  • Tours
  • Wedding service

Things to Do

  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Pool sun loungers
  • Spa
  • Sun loungers
  • Poolside bar

General

  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Sports and Recreations

  • Diving
  • Fitness center
  • Outdoor tennis court
  • Snorkeling

Business Facilities

  • Business center
  • Business facilities
  • Computer station

Public Facilities

  • Restaurant
  • Room service
  • WiFi in public area

Transportation

  • Area shuttle with surcharge
  • Shopping center shuttle

Nearby Facilities

  • Gift shop
  • Shops

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in SAii Phi Phi Island Village

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00

Facility

Swimming Pool closed temporarily from 1-10-2020 to 28-2-2021.

General Check-in Instructions

Long Stay Rate Inclusion: Daily breakfast 3 nights and above free upgrade to next higher category (subject to availability) 5 nights and above - Free upgrade (subject to availability) + one time Dinner for 2 with a bottle of house wine, 7 nights and above - Free upgrade (subject to availability) + one time Dinner for 2 with a bottle of house wine + roundtrip transfer between Phuket and Resort
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at SAii Phi Phi Island Village
201
Number of floors in SAii Phi Phi Island Village
1
Another facilities in SAii Phi Phi Island Village
A la carte dinner, A la carte lunch, Bar, Breakfast, Buffet breakfast

Frequently asked questions about SAii Phi Phi Island Village

What are available facilities at SAii Phi Phi Island Village ?
There are top facilites at SAii Phi Phi Island Village such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at SAii Phi Phi Island Village ?
The standard check-in time at SAii Phi Phi Island Village is starting from From 14:00 while the latest check-out time is at Before 11:00
Does SAii Phi Phi Island Village provide breakfast?
Yes, SAii Phi Phi Island Village provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of SAii Phi Phi Island Village ?
SAii Phi Phi Island Village has a 5.0-star rating.
How many floors does SAii Phi Phi Island Village have?
SAii Phi Phi Island Village has 1.
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More Reviews from Other Guests in SAii Phi Phi Island Village

9.0
Exceptional
From 949 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews SAii Phi Phi Island Village

Number of reviews per page
20
40
Top reviews
Armandas
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was super, just a lot of mouses running around in the vila. Specially in the night time when sleeping
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We loved this resort. The bungalows were very spacious and clean. It had a nice porch to have a coffee in the morning and listen to the birds. The breakfast was amazing with a variety of foods. The resort had several dining options. We tried a few and loved them all! The pool was very nice as well. The staff was very friendly and helpful. Our luggage was delayed in Hong Kong and the contacted the airline many times to make sure we got our luggage as soon as possible. We hope we can come back to the island and will definitely stay in the same resort.
Read More
Maxine
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place but stay away from the seafood as we got food poisoming from it
Diego Ignacio
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

El Hotel está bastante bien, con una posición privilegiada frente a una playa. Eso sí, la playa está con marea baja durante gran parte de la tarde, lo que impide su baño a no ser que andes unos 200 m. El Hotel no responde a los correos electrónicos, especialmente en lo que se refiere a actividades extras. Recomiendo que se realicen todas por fuera del Hotel para ahorrarse dinero, y también son mucho más efectivos a la hora de contestar a las peticiones. La habitación estaba reformada, amplio, vestidor y baño. Cama muy cómoda. Aire acondicionado bueno pero hace ruido
Read More
Dan
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Absolutely beautiful!
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Helt igennem perfekt. Helt igennem gennemført hotel. Perfekt morgenmad, ja alt i alt så var det perfekt. Dog som resten af Thailand efterhånden er, slidt.
Michael
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I can confirm I will never ever come back here again !!! All staff want to do is fleece you out of extra money, everything is way over priced !! Somehow Expedia had messed my booking up and put my child as 3 and not 15. So, was made to pay extra for that not quite sure why because in my eyes 3 people is 3 people regardless of age ??? Even with Expedia ringing them and confirming it was a mix up on their site I was still billed. Then the room we had was absolutely covered in tiny little bugs and I mean covered. The aircon was shocking and we were all unable to sleep due to the heat. To top it off no internet all night!! Night staff unable to sort it. My wife has also been up all night with sickness and diarrhoea and the only thing she had to eat was the carbonara made at the hotel restaurant. Then the final straw for me is the maid just walking into our room at 9.45am when check out was 11am. Nesting in mind we had all been awake all night so we’re fast asleep. She didn’t even knock just let herself in and thought a sawadi kaa was acceptable. Many better hotels on phi phi island and for a fraction of the cost.
Read More
Alan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This is my third time at this property. Incredible service. Spectacular setting.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The manager Tanya and the staff were made our trip. She was wonderful and made sure we are comfortable and did everything possible to make our stay unforgettable
Nicholas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very good customer service -- the property is a village -- it is huge -- but the people working there make it easy to navigate. The rooms are updated and nice -- they really try their best to cater towards their guests. I'd recommend but note that you need to take a long boat to get there that is 300 THB
Alex
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Outstanding Service Despite Weather and Renovations We recently stayed at SAii Phi Phi and were genuinely impressed by the experience, even with ongoing renovations and some terrible weather during our visit. The hotel staff went above and beyond to ensure we were comfortable and well looked after – always warm, helpful, and incredibly accommodating. We were given a free room upgrade on arrival, which was a lovely surprise and made a real difference to our stay. The facilities that were available were well maintained, and the food throughout the resort was fresh, varied, and consistently excellent. What truly stood out were the activities and island tours organised by the hotel – professional, well-run, and a fantastic way to make the most of our time despite the weather. Every interaction with the team felt personal and genuine, with staff doing everything they could to create a memorable stay. Renovations are always temporary, but great service leaves a lasting impression – and SAii Phi Phi delivered that in spades. We’ll definitely return when the works are complete. Highly recommended.
Read More
Ruvimbo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Really enjoyed the stay … amazing service .I forgot my purse and they managed to get it back to me in Phuket within 2 hours
Bogdan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing resort placed on beautiful location. Rooms were extremely nice.
Oliver
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Fantastic picturesque location away from the main strip. If you want a remote island feel location then this is ideal. However only disadvantage was the evening food options. I Didn’t feel it catered well for westerners and even the eastern options were poor. Buffet breakfast was great though. Another disadvantage was that you had to pay to use kayaks/paddle boards, whereas most 5star hotels these are free to use. Even though I struggled with the food the location and scenery is worth it and I will definitely be returning.
Read More
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Comfortable and refreshed room but majority of the hotel is a bit rough around the edges. Service is pretty non existent. Convenient to have dive center on site. Well priced.
JORGE
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I love it
Verified traveler
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Expensive!!! The only way to get there is by boat!! They charge 300 per person each way. We think that should be included. It’s a big resort. Our room was way at the back but close to the village road. The buffet is $30 US per person and drinks are around $10 each. The village in behind is much more reasonable and we ate at the Pad Thai restaurant and it was excellent!! The beach is quite nice and the pools are clean. Maya beach is only a look at beach no swimming. And you pay 400 Baht each to see it on top of the boat price. This is not the hotel’s problem but a waste of time unless you just want an expensive picture.
Read More
Anthony
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

While we enjoyed our villa (which was beautifully updated and very comfortable) we found that the resort amenities (including the fun pool, the bathrooms by both pools and the lobby, and the lounge ) to be outdated. The landscaping is also in bad shape, patchy, and people have created their own paths across a lot of the areas. The staff is kind and friendly but they lack training: even when there were multiple people at the bar, we had to call them to ask for drinks. The coffee shop was also unattended and not set up at 7:45 in the morning and this happened multiple times. Twice I also had to ask for our villa to be cleaned because it was 3pm and the staff had not passed by to make our beds and refill our water. Lastly, the dock at the resort is not appropriate for a resort that advertises itself as luxury. The resort facilities need to be renovated and staff needs to be trained to vastly improve the experience. The saving grace for the property are the villas and the views.
Read More
Nina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We had a lovely stay! The hotel is beautiful and the location is stunning! Easy to walk to village behind resort for lovely restaurants and shops and cheaper trips. Breakfast was delicious! We did a trip organised by the hotel and we really enjoyed it - cheaper trips available but we were travelling with a child so wanted to be as safe as possible. Check in and check out are very busy times - but very well organised! We used the Saii’s own speed boat to get there and back and it was a great service! The mosquitos were bad - made worse probably by the time of year and the rain! There is a mosquito plug-in in the room but you have to find it. Also, another guest told me nets are available on request. The only thing I think that lets it down is the service around the pool areas. There wasn’t an obvious place to get fresh towels (they were provide to the room on request). There were paces to get towels - we just didn’t spot them and they weren’t manned so to speak. The pool bar often didn’t have staff to serve you. They would come over from Tom Yams upon request and if available. Staff very friendly and helpful!
Read More
Lara
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

This is one of the nicest resorts we have ever stayed at. From arriving and being welcomed by the extremely friendly and helpful staff, to enjoying all of the activities and restaurants that the resort has to offer, this is an absolute gem of a location. The rooms are sizeable and clean, and the service is impeccable.
Number of reviews per page
20
40

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Exterior 4 SAii Phi Phi Island Village

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 949 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveller Reviews SAii Phi Phi Island Village

Number of reviews per page
20
40
Top reviews
Armandas
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was super, just a lot of mouses running around in the vila. Specially in the night time when sleeping
Maria
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We loved this resort. The bungalows were very spacious and clean. It had a nice porch to have a coffee in the morning and listen to the birds. The breakfast was amazing with a variety of foods. The resort had several dining options. We tried a few and loved them all! The pool was very nice as well. The staff was very friendly and helpful. Our luggage was delayed in Hong Kong and the contacted the airline many times to make sure we got our luggage as soon as possible. We hope we can come back to the island and will definitely stay in the same resort.
Read More
Maxine
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place but stay away from the seafood as we got food poisoming from it
Diego Ignacio
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

El Hotel está bastante bien, con una posición privilegiada frente a una playa. Eso sí, la playa está con marea baja durante gran parte de la tarde, lo que impide su baño a no ser que andes unos 200 m. El Hotel no responde a los correos electrónicos, especialmente en lo que se refiere a actividades extras. Recomiendo que se realicen todas por fuera del Hotel para ahorrarse dinero, y también son mucho más efectivos a la hora de contestar a las peticiones. La habitación estaba reformada, amplio, vestidor y baño. Cama muy cómoda. Aire acondicionado bueno pero hace ruido
Read More
Dan
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Absolutely beautiful!
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Helt igennem perfekt. Helt igennem gennemført hotel. Perfekt morgenmad, ja alt i alt så var det perfekt. Dog som resten af Thailand efterhånden er, slidt.
Michael
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I can confirm I will never ever come back here again !!! All staff want to do is fleece you out of extra money, everything is way over priced !! Somehow Expedia had messed my booking up and put my child as 3 and not 15. So, was made to pay extra for that not quite sure why because in my eyes 3 people is 3 people regardless of age ??? Even with Expedia ringing them and confirming it was a mix up on their site I was still billed. Then the room we had was absolutely covered in tiny little bugs and I mean covered. The aircon was shocking and we were all unable to sleep due to the heat. To top it off no internet all night!! Night staff unable to sort it. My wife has also been up all night with sickness and diarrhoea and the only thing she had to eat was the carbonara made at the hotel restaurant. Then the final straw for me is the maid just walking into our room at 9.45am when check out was 11am. Nesting in mind we had all been awake all night so we’re fast asleep. She didn’t even knock just let herself in and thought a sawadi kaa was acceptable. Many better hotels on phi phi island and for a fraction of the cost.
Read More
Alan
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This is my third time at this property. Incredible service. Spectacular setting.
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The manager Tanya and the staff were made our trip. She was wonderful and made sure we are comfortable and did everything possible to make our stay unforgettable
Nicholas
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very good customer service -- the property is a village -- it is huge -- but the people working there make it easy to navigate. The rooms are updated and nice -- they really try their best to cater towards their guests. I'd recommend but note that you need to take a long boat to get there that is 300 THB
Alex
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Outstanding Service Despite Weather and Renovations We recently stayed at SAii Phi Phi and were genuinely impressed by the experience, even with ongoing renovations and some terrible weather during our visit. The hotel staff went above and beyond to ensure we were comfortable and well looked after – always warm, helpful, and incredibly accommodating. We were given a free room upgrade on arrival, which was a lovely surprise and made a real difference to our stay. The facilities that were available were well maintained, and the food throughout the resort was fresh, varied, and consistently excellent. What truly stood out were the activities and island tours organised by the hotel – professional, well-run, and a fantastic way to make the most of our time despite the weather. Every interaction with the team felt personal and genuine, with staff doing everything they could to create a memorable stay. Renovations are always temporary, but great service leaves a lasting impression – and SAii Phi Phi delivered that in spades. We’ll definitely return when the works are complete. Highly recommended.
Read More
Ruvimbo
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Really enjoyed the stay … amazing service .I forgot my purse and they managed to get it back to me in Phuket within 2 hours
Bogdan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Amazing resort placed on beautiful location. Rooms were extremely nice.
Oliver
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Fantastic picturesque location away from the main strip. If you want a remote island feel location then this is ideal. However only disadvantage was the evening food options. I Didn’t feel it catered well for westerners and even the eastern options were poor. Buffet breakfast was great though. Another disadvantage was that you had to pay to use kayaks/paddle boards, whereas most 5star hotels these are free to use. Even though I struggled with the food the location and scenery is worth it and I will definitely be returning.
Read More
James
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Comfortable and refreshed room but majority of the hotel is a bit rough around the edges. Service is pretty non existent. Convenient to have dive center on site. Well priced.
JORGE
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

I love it
Verified traveler
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Expensive!!! The only way to get there is by boat!! They charge 300 per person each way. We think that should be included. It’s a big resort. Our room was way at the back but close to the village road. The buffet is $30 US per person and drinks are around $10 each. The village in behind is much more reasonable and we ate at the Pad Thai restaurant and it was excellent!! The beach is quite nice and the pools are clean. Maya beach is only a look at beach no swimming. And you pay 400 Baht each to see it on top of the boat price. This is not the hotel’s problem but a waste of time unless you just want an expensive picture.
Read More
Anthony
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

While we enjoyed our villa (which was beautifully updated and very comfortable) we found that the resort amenities (including the fun pool, the bathrooms by both pools and the lobby, and the lounge ) to be outdated. The landscaping is also in bad shape, patchy, and people have created their own paths across a lot of the areas. The staff is kind and friendly but they lack training: even when there were multiple people at the bar, we had to call them to ask for drinks. The coffee shop was also unattended and not set up at 7:45 in the morning and this happened multiple times. Twice I also had to ask for our villa to be cleaned because it was 3pm and the staff had not passed by to make our beds and refill our water. Lastly, the dock at the resort is not appropriate for a resort that advertises itself as luxury. The resort facilities need to be renovated and staff needs to be trained to vastly improve the experience. The saving grace for the property are the villas and the views.
Read More
Nina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We had a lovely stay! The hotel is beautiful and the location is stunning! Easy to walk to village behind resort for lovely restaurants and shops and cheaper trips. Breakfast was delicious! We did a trip organised by the hotel and we really enjoyed it - cheaper trips available but we were travelling with a child so wanted to be as safe as possible. Check in and check out are very busy times - but very well organised! We used the Saii’s own speed boat to get there and back and it was a great service! The mosquitos were bad - made worse probably by the time of year and the rain! There is a mosquito plug-in in the room but you have to find it. Also, another guest told me nets are available on request. The only thing I think that lets it down is the service around the pool areas. There wasn’t an obvious place to get fresh towels (they were provide to the room on request). There were paces to get towels - we just didn’t spot them and they weren’t manned so to speak. The pool bar often didn’t have staff to serve you. They would come over from Tom Yams upon request and if available. Staff very friendly and helpful!
Read More
Lara
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

This is one of the nicest resorts we have ever stayed at. From arriving and being welcomed by the extremely friendly and helpful staff, to enjoying all of the activities and restaurants that the resort has to offer, this is an absolute gem of a location. The rooms are sizeable and clean, and the service is impeccable.
Number of reviews per page
20
40