Sugar Palm Grand Hillside

Hotels
8.4
/10
Very Good
549 reviews

What Guests Say About Their Stay

sukanya y.

9.4
/ 10
Spacious room near convenience store.
See original

Ingvar Frahm

10.0
/ 10
Nice and clean room and pool. Great staff, and the food was very good. Will be back next year.

Jodie

10.0
/ 10
Really good rooms, good size, very clean and well maintained. Feels a bit weird when you first get in due to the shape of the building, but soon got used to it. Common areas and pool very quiet and nicely kept. The plunge pool and hot bath was a bonus, shame the sauna and steam room weren't quite ready for use as currently being refurbes, but looked great. The bar on the top deck is worth a visit for the view. Good location, easy to walk to Kata and Kata Noi beach.

Butch

10.0
/ 10
Great hotel and we loved spending time in our pool, breakfast was great, proximity to the beach and shops was a 3 minute walk, workout room was tiny however, climbing the hill to and from the hotel was enough of a workout that we needed.
In the Area
See Map
1 Khoktanod Soi 3, Kata Beach, Muang, Kata, Phuket, Thailand, 83100

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Sugar Palm Grand Hillside is a good choice when you are visiting Kata. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
Accommodation that enforces hygiene standards set by authorities of the countryLearn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

What's around Sugar Palm Grand Hillside

1 Khoktanod Soi 3, Kata Beach, Muang, Kata, Phuket, Thailand, 83100
Discover More Places
Lobby Sugar Palm Grand Hillside
Lobby 2 Sugar Palm Grand Hillside

Discover More About Sugar Palm Grand Hillside

Discover Your Phuket Paradise at Sugar Palm Grand Hillside

Welcome to Sugar Palm Grand Hillside, a truly exceptional destination nestled in the heart of Phuket, Thailand. If you're dreaming of a tropical escape with stunning views, unparalleled comfort, and a touch of Thai charm, then Sugar Palm Grand Hillside is the place for you. We pride ourselves on offering a warm, inviting atmosphere that feels like a home away from home, with all the luxurious touches you'd expect from a premier resort. Get ready to experience the best of Phuket, from breathtaking vistas to world-class amenities, all designed to make your stay unforgettable. Room rates at Sugar Palm Grand Hillside start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Sugar Palm Grand Hillside Location

Sugar Palm Grand Hillside is ideally situated in the vibrant Mueang Phuket District, a prime location that offers the perfect blend of serene hillside tranquility and convenient access to Phuket's most sought-after attractions. Located just a short drive from the bustling city centre of Phuket Town, you'll find yourself immersed in a region renowned for its rich cultural heritage, stunning beaches, and lively atmosphere. The resort is perched on a gentle slope, offering panoramic views that stretch across lush greenery and towards the sparkling Andaman Sea. This elevated position provides a sense of peaceful seclusion, yet it remains remarkably accessible. For those arriving by air, the journey from Phuket International Airport (HKT) is straightforward, typically taking around 45-60 minutes by car or taxi, depending on traffic. While there isn't a direct train station nearby, the convenience of local transport and ride-hailing services makes exploring the island effortless. The atmosphere here is one of relaxed elegance, where you can unwind by the pool with a refreshing drink, enjoy the gentle sea breeze, and soak in the breathtaking sunsets. It’s the perfect base for exploring the charming streets of Phuket Old Town, with its Sino-Portuguese architecture, colourful markets, and delicious street food, or for venturing out to the famous beaches like Patong or Kata.

Sugar Palm Grand Hillside Facilities & Services

Facilities for guests at Sugar Palm Grand Hillside are designed to cater to every need, ensuring a comfortable and enjoyable stay for all. We offer a range of amenities to enhance your experience, whether you're travelling for leisure or business.
  • A magnificent outdoor swimming pool, perfect for a refreshing dip or lounging under the tropical sun. Operating hours are from 8:00 AM to 7:00 PM daily. No additional fees apply.
  • A well-equipped fitness centre, available for guests from 7:00 AM to 9:00 PM. Access is complimentary.
  • A rejuvenating day spa offering a variety of treatments and massages to help you unwind and de-stress. Spa services are available from 10:00 AM to 8:00 PM, with prices varying based on treatment.
  • Complimentary Wi-Fi is available throughout the resort, keeping you connected during your stay.
  • On-site parking is available for guests, offering secure and convenient access to your vehicle. This service is complimentary.
  • For families, there are spacious family rooms and a dedicated children's pool area, ensuring fun for younger guests.

Sugar Palm Grand Hillside Room Types

Discover a range of accommodation options designed to suit every traveller's needs with the diverse room types of Sugar Palm Grand Hillside. Each room is thoughtfully appointed to provide comfort and style, ensuring a restful retreat after a day of exploring.
  • Deluxe Rooms:

    These well-appointed rooms offer a comfortable sanctuary, often featuring a choice of king or twin beds. Many Deluxe Rooms boast stunning views of the surrounding hills or the distant sea. All rooms are strictly non-smoking. Bathtubs are available in select Deluxe Rooms.
  • Grand Deluxe Rooms:

    Offering a little more space and enhanced amenities, Grand Deluxe Rooms provide an elevated level of comfort. Enjoy the same non-smoking environment and the possibility of a bathtub. Views typically include the lush landscape or partial sea vistas.
  • Suites:

    For those seeking a more luxurious experience, our Suites offer spacious living areas, separate sleeping quarters, and premium furnishings. These rooms are designed for ultimate relaxation and often come with enhanced views and the convenience of a bathtub. All suites are non-smoking.
  • Family Rooms:

    Perfect for families or groups travelling together, these rooms are designed to accommodate multiple guests comfortably. They often feature a combination of bed types and ample space. Family Rooms are non-smoking and may include a bathtub.
Please note that all rooms at Sugar Palm Grand Hillside are designated as non-smoking to ensure a fresh and pleasant environment for all guests. Pet-friendly accommodations are not available at this time.

Sugar Palm Grand Hillside Dining & Restaurants

Indulge your senses at Sugar Palm Grand Hillside with our exquisite dining options, offering a delightful culinary journey that complements your tropical getaway.
  • The Hillside Restaurant:

    Our main on-site restaurant offers a delectable breakfast buffet featuring a wide array of international and local favourites, from 7:00 AM to 10:30 AM. For lunch and dinner, the restaurant serves a curated menu of Thai and international dishes, with main courses typically ranging from 350 to 700 THB. The restaurant is open daily from 7:00 AM to 10:30 PM.
  • The Sunset Bar:

    Perched with spectacular views, the Sunset Bar is the perfect spot to enjoy a refreshing cocktail, local beer, or a light snack as you watch the sun dip below the horizon. Enjoy light bites and beverages from 11:00 AM to 11:00 PM. Prices for cocktails start around 250 THB.
We focus on fresh, local ingredients to bring you authentic flavours and a memorable dining experience.

Sugar Palm Grand Hillside Nearby Attractions and Activities

Sugar Palm Grand Hillside is perfectly positioned to explore the wonders of Phuket. Here are some must-visit attractions and activities in and around the Mueang Phuket District:
  • Phuket Old Town:

    Wander through the charming streets of Phuket Old Town, a UNESCO World Heritage site, renowned for its well-preserved Sino-Portuguese architecture, colourful shophouses, vibrant street art, and bustling markets. It's a fantastic place to soak in the local culture and history.
  • Big Buddha Phuket:

    Perched atop Nakkerd Hills, the iconic Big Buddha offers breathtaking panoramic views of the island and the sea. It's a significant spiritual landmark and a popular spot for visitors seeking serenity and stunning vistas.
  • Chalong Temple (Wat Chalong):

    As Phuket's most important Buddhist temple, Wat Chalong is a beautiful and serene complex that offers insight into Thai religious traditions and architecture. It's a place of pilgrimage and a peaceful retreat.
  • Phuket Weekend Market (Naka Market):

    Immerse yourself in the lively atmosphere of the Naka Market, a popular spot for locals and tourists alike. Here you can find everything from local street food and fresh produce to clothing, souvenirs, and unique handicrafts.
  • Promthep Cape:

    Located at the southern tip of Phuket, Promthep Cape is famous for its spectacular sunset views. It's a picturesque spot, often dotted with locals and tourists enjoying the golden hour.
If you are looking for other activities around Sugar Palm Grand Hillside, check out the best deals on Traveloka: Recommended activities in Phuket!

How to Get to Sugar Palm Grand Hillside from the Airport

Navigating your journey to Sugar Palm Grand Hillside is made simple with various transportation options available from Phuket International Airport (HKT). Understanding the airport transfer service of Sugar Palm Grand Hillside and how to get to Sugar Palm Grand Hillside will ensure a smooth start to your holiday.
  • Airport Taxi:

    Metered taxis are readily available at the airport. The journey to Sugar Palm Grand Hillside typically takes 45-60 minutes and will cost approximately 800-1000 THB, depending on traffic and your exact location.
  • Ride-hailing Services:

    Popular ride-hailing apps operate in Phuket and can be a convenient option. You can book a car directly through the app, with prices often comparable to or slightly less than metered taxis.
  • Private Airport Transfer:

    For a seamless and comfortable experience, you can pre-book a private airport transfer. This service can be arranged through Traveloka, offering a direct and stress-free journey to the resort. Prices for private transfers can vary but typically start from around 1,000-1,500 THB for a sedan. You can explore airport transfer services to find the best option for you.
  • Hotel Limousine Service:

    Sugar Palm Grand Hillside may also offer its own limousine or transfer service. It's advisable to contact the hotel directly in advance to inquire about availability and pricing for their Sugar Palm Grand Hillside airport transfer.

Summary of Why You Should Choose to Stay at Sugar Palm Grand Hillside

Choosing Sugar Palm Grand Hillside for your Phuket adventure means opting for comfort, convenience, and unforgettable memories. Here’s why it’s the perfect choice:
  • Stunning Location:

    Enjoy breathtaking views and a peaceful hillside setting while remaining close to Phuket's vibrant attractions.
  • Excellent Facilities:

    From a sparkling swimming pool and fitness centre to a relaxing day spa, all your needs are catered for.
  • Comfortable Accommodation:

    A variety of well-appointed room types ensure a restful stay, with options to suit couples, families, and solo travellers.
  • Delicious Dining:

    Savour local and international flavours at our on-site restaurant and enjoy sunset cocktails at our bar.
  • Convenient Access:

    Easy access to Phuket Old Town, temples, markets, and beautiful beaches makes exploring the island a breeze.
Ready to experience the magic of Phuket? Check for Book budget hotels in Phuket and secure your ideal dates. Don't forget to also Easily book domestic and international flights at low prices to complete your travel plans. Booking Sugar Palm Grand Hillside through Traveloka ensures you get the best rates and a hassle-free reservation process. We look forward to welcoming you!

All facilities in Sugar Palm Grand Hillside

Bar, Cafe and Lounge Sugar Palm Grand Hillside
Bar, Cafe and Lounge
Swimming Pool Sugar Palm Grand Hillside
Swimming Pool
Entertainment Facility Sugar Palm Grand Hillside
Entertainment Facility
Fitness Center Sugar Palm Grand Hillside
Fitness Center
Common Space Sugar Palm Grand Hillside
Common Space

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Money changer
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Tours
  • Wedding service

Things to Do

  • Beach towel
  • Fitness center
  • Garden
  • Massage
  • Outdoor pool
  • Pool cabanas
  • Pool sun loungers
  • Spa

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Room service
  • WiFi in public area

Food and Drinks

  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Hot breakfast
  • Poolside bar

Transportation

  • Area shuttle with surcharge
  • Car rental
  • Limited parking
  • Secure parking
  • Shopping center shuttle (surcharge)

General

  • AC
  • Connecting rooms
  • Non-smoking room
  • Smoking area
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Hair salon
  • Shops

Business Facilities

  • Computer station
  • Meeting facilities

Sports and Recreations

  • Fitness center
  • Surfing

Kids and Pets

  • Babysitting with surcharge
  • Highchairs

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Sugar Palm Grand Hillside

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Facility

Breakfast will be served by A La Cart open for limited number of guests per day from 15-5-2025 to 31-10-2025.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sugar Palm Grand Hillside
106
Number of floors in Sugar Palm Grand Hillside
9
Another facilities in Sugar Palm Grand Hillside
Bathrobe, Bathtub, Cable TV, Desk, Hairdryer

Frequently asked questions about Sugar Palm Grand Hillside

What are available facilities at Sugar Palm Grand Hillside?
There are top facilites at Sugar Palm Grand Hillside such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sugar Palm Grand Hillside?
The standard check-in time at Sugar Palm Grand Hillside is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Sugar Palm Grand Hillside provide breakfast?
Yes, Sugar Palm Grand Hillside provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sugar Palm Grand Hillside?
Sugar Palm Grand Hillside has a 4.0-star rating.
How many floors does Sugar Palm Grand Hillside have?
Sugar Palm Grand Hillside has 9.
See All

Sugar Palm Grand Hillside reviews and ratings

8.4
Very Good
From 498 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

8.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sugar Palm Grand Hillside

Number of reviews per page
20
40
Top reviews
Ingvar Frahm
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice and clean room and pool. Great staff, and the food was very good. Will be back next year.
Jodie
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Really good rooms, good size, very clean and well maintained. Feels a bit weird when you first get in due to the shape of the building, but soon got used to it. Common areas and pool very quiet and nicely kept. The plunge pool and hot bath was a bonus, shame the sauna and steam room weren't quite ready for use as currently being refurbes, but looked great. The bar on the top deck is worth a visit for the view. Good location, easy to walk to Kata and Kata Noi beach.
Read More
Butch
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Great hotel and we loved spending time in our pool, breakfast was great, proximity to the beach and shops was a 3 minute walk, workout room was tiny however, climbing the hill to and from the hotel was enough of a workout that we needed.
Jennifer
icon-Leisure
Leisure
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Pool access rooms are the bomb! Loved this place.
Vyacheslav
icon-Leisure
Leisure
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Not bad in general…
CD
icon-with Partner
with Partner
10.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

Beautiful place. High class of elegance and excellent service. I would go back there for my next trip at phuket
tony
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Staff really friendly and helpful .situated only short walk from kata beach and two great bars and restaurants nearby.
C
icon-with Partner
with Partner
8.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

We spent 4 nights here while staying in Kata and had a pretty good time. My main criticisms are that the hotel is a little dated and needs some restoration. We also had issues with the wifi, which was out for an entire day. The rooms are super comfy and the bathroom is great, but we feel the hotel may have been a casualty of Covid. Cleanliness was generally great, but we did discover two dead roaches in the room after returning from outside. Note as well that the hotel is up on a hillside, so be prepared to walk up a bit when returning.
Read More
Rebecca
icon-Leisure
Leisure
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

I love this place, I stayed here 9 years ago and it's still just as good. Lovely room, pool and gardens, good breakfast and friendly staff.
Donald
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

Overall a great property. The rooms are large, the views are beautiful, the location great, the staff friendly and accommodating. The only issue was the WiFi is very slow; however, we purchased a 4G unlimited mobile package which solved that problem.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 279 week(s) ago

Expedia Group verified review

I'm pleased with the quality for the price. This hotel was a quick walk to the beach and convenient for our purposes. Wifi did not work in the room though. I had to sit on the balcony to have access to wifi. That was the only con.
Anthony
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Overall the hotel is pretty nice. It is on top of a hill but it’s not as bad as many people make it sound : it literally takes 30 seconds to climb the hill and get to the lobby. The hotel has a bit of a weird setup (you might need to take a couple of elevators to get to your room), but the rooms were nice and comfortable. The hotel is also conveniently located close to restaurants and shops. Finally the breakfast was good and with enough variety for a few days.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Hotel staff very friendly. Good location near to beach
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Service has a little worse this time. Made an enquiry on airport transfer and the staff just curtly pointed to a sign. Wifi was quite patchy. Facilities are ok.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

Location is fine if you're looking for a quite spot. The rooms have heavy unpleasant damp smell and could use fresh dry air once in a while .
Pei Ming
icon-with Partner
with Partner
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Contacting the hotel a week before the booking was very difficult as emails and calls weren't getting picked up. Later on they said the email didn't go to their main line. Once they answered, it was smooth from there. The hill that people complain about isn't that bad, it's nice exercise. Room was spacious and the jacuzzi tub was great to soak dive gear and dry it on the huge balcony. The queen bed was actually 2 singles put together, but it was still comfy and clean. Bathroom was a bit small and in the morning there was a bad smell from pumping sewage, keep it closed. Area nearby was great and convenient. The sky bar was amazing, loved it. Also enjoyed the omelets at breakfast. Hotel did a thoughtful event for easter too, very sweet. Rented scooter through hotel too @250 baht and airport transfer @ 1000 baht. Nice hotel, we enjoyed our stay.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Great stay. Staff were helpful and friendly, and room was comfortable. Excellent location too, only a few minutes from the main beach, and not too far from Kata Noi for something a little quieter and less crowded.
Stig
icon-Family
Family
4.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

IT was sound bad every day..then fix the hotel but i should have a refund for the fixing trouble sound.i was sick too.and Ask for help in the loby. But the loby show us too the doctor by the computer and no help whith CAR..IT was raining too....
Mark
10.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Great place, Great value, totally recommend thay you should stay here, great location on the side of a hill as the hotel name reflects, but no problem.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 444 week(s) ago

Hotels.com verified review

I’ve been numerous times to Thailand in the past 10yrs but had never experienced such bad service and attitude from a hotel. During our 5 nights stay it felt like the staff had no proper training or simply could not care enough to provide a good service. To exemplify, a hotel so-called 4 stars cannot: give to couples a voucher of welcome drink for one; serve cold food at breakfast. The buffet overall was pretty unsatisfying; run out of hot water daily; refuse to supply ice to the room and instead tell you to go buy it in the supermarket; be unhelpful when you need a taxi; advertise its free mini bar that consists of: 1x cola; 1x juice and 1x beer; advertise its sky bar that is only open from 5:30pm to 8pm. IF it opens: in one of the evenings there was no one working there, I called the reception and the excuse was the bad weather, which was not the case, it was a beautiful evening and there were many guests like us just wanting to enjoy the sunset; insist to charge you for a broken drinking glass - which for sure we did not break. Yet, with all the limitations, the most upsetting was the kind of answer to each situation: always a categoric and rude “NO”. Without any of the kindness and sweet hospitality typical of Thailand. Which is a shame because the property itself is nicely designed and the location is really good. But the service was so bad that along our stay we had no desire to even try the swimming pool - whatever, the pool bar was always closed anyway.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Sugar Palm Grand Hillside

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 498 reviews
Cleanliness

8.4

Room Comfort

8.6

Location

8.2

Service and Facilites

8.2

Sort by
Most Relevant
Preferences
See All

Traveller Reviews Sugar Palm Grand Hillside

Number of reviews per page
20
40
Top reviews
Ingvar Frahm
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice and clean room and pool. Great staff, and the food was very good. Will be back next year.
Jodie
icon-with Children
with Children
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Really good rooms, good size, very clean and well maintained. Feels a bit weird when you first get in due to the shape of the building, but soon got used to it. Common areas and pool very quiet and nicely kept. The plunge pool and hot bath was a bonus, shame the sauna and steam room weren't quite ready for use as currently being refurbes, but looked great. The bar on the top deck is worth a visit for the view. Good location, easy to walk to Kata and Kata Noi beach.
Read More
Butch
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Great hotel and we loved spending time in our pool, breakfast was great, proximity to the beach and shops was a 3 minute walk, workout room was tiny however, climbing the hill to and from the hotel was enough of a workout that we needed.
Jennifer
icon-Leisure
Leisure
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Pool access rooms are the bomb! Loved this place.
Vyacheslav
icon-Leisure
Leisure
8.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

Not bad in general…
CD
icon-with Partner
with Partner
10.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

Beautiful place. High class of elegance and excellent service. I would go back there for my next trip at phuket
tony
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Staff really friendly and helpful .situated only short walk from kata beach and two great bars and restaurants nearby.
C
icon-with Partner
with Partner
8.0
/10
Reviewed 163 week(s) ago

Hotels.com verified review

We spent 4 nights here while staying in Kata and had a pretty good time. My main criticisms are that the hotel is a little dated and needs some restoration. We also had issues with the wifi, which was out for an entire day. The rooms are super comfy and the bathroom is great, but we feel the hotel may have been a casualty of Covid. Cleanliness was generally great, but we did discover two dead roaches in the room after returning from outside. Note as well that the hotel is up on a hillside, so be prepared to walk up a bit when returning.
Read More
Rebecca
icon-Leisure
Leisure
10.0
/10
Reviewed 168 week(s) ago

Expedia Group verified review

I love this place, I stayed here 9 years ago and it's still just as good. Lovely room, pool and gardens, good breakfast and friendly staff.
Donald
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 249 week(s) ago

Expedia Group verified review

Overall a great property. The rooms are large, the views are beautiful, the location great, the staff friendly and accommodating. The only issue was the WiFi is very slow; however, we purchased a 4G unlimited mobile package which solved that problem.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 279 week(s) ago

Expedia Group verified review

I'm pleased with the quality for the price. This hotel was a quick walk to the beach and convenient for our purposes. Wifi did not work in the room though. I had to sit on the balcony to have access to wifi. That was the only con.
Anthony
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 335 week(s) ago

Expedia Group verified review

Overall the hotel is pretty nice. It is on top of a hill but it’s not as bad as many people make it sound : it literally takes 30 seconds to climb the hill and get to the lobby. The hotel has a bit of a weird setup (you might need to take a couple of elevators to get to your room), but the rooms were nice and comfortable. The hotel is also conveniently located close to restaurants and shops. Finally the breakfast was good and with enough variety for a few days.
Read More
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 338 week(s) ago

Expedia Group verified review

Hotel staff very friendly. Good location near to beach
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 342 week(s) ago

Hotels.com verified review

Service has a little worse this time. Made an enquiry on airport transfer and the staff just curtly pointed to a sign. Wifi was quite patchy. Facilities are ok.
Verified traveler
icon-Family
Family
8.0
/10
Reviewed 352 week(s) ago

Hotels.com verified review

Location is fine if you're looking for a quite spot. The rooms have heavy unpleasant damp smell and could use fresh dry air once in a while .
Pei Ming
icon-with Partner
with Partner
8.0
/10
Reviewed 376 week(s) ago

Hotels.com verified review

Contacting the hotel a week before the booking was very difficult as emails and calls weren't getting picked up. Later on they said the email didn't go to their main line. Once they answered, it was smooth from there. The hill that people complain about isn't that bad, it's nice exercise. Room was spacious and the jacuzzi tub was great to soak dive gear and dry it on the huge balcony. The queen bed was actually 2 singles put together, but it was still comfy and clean. Bathroom was a bit small and in the morning there was a bad smell from pumping sewage, keep it closed. Area nearby was great and convenient. The sky bar was amazing, loved it. Also enjoyed the omelets at breakfast. Hotel did a thoughtful event for easter too, very sweet. Rented scooter through hotel too @250 baht and airport transfer @ 1000 baht. Nice hotel, we enjoyed our stay.
Read More
Verified traveler
icon-with Partner
with Partner
10.0
/10
Reviewed 392 week(s) ago

Hotels.com verified review

Great stay. Staff were helpful and friendly, and room was comfortable. Excellent location too, only a few minutes from the main beach, and not too far from Kata Noi for something a little quieter and less crowded.
Stig
icon-Family
Family
4.0
/10
Reviewed 415 week(s) ago

Hotels.com verified review

IT was sound bad every day..then fix the hotel but i should have a refund for the fixing trouble sound.i was sick too.and Ask for help in the loby. But the loby show us too the doctor by the computer and no help whith CAR..IT was raining too....
Mark
10.0
/10
Reviewed 426 week(s) ago

Expedia Group verified review

Great place, Great value, totally recommend thay you should stay here, great location on the side of a hill as the hotel name reflects, but no problem.
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 444 week(s) ago

Hotels.com verified review

I’ve been numerous times to Thailand in the past 10yrs but had never experienced such bad service and attitude from a hotel. During our 5 nights stay it felt like the staff had no proper training or simply could not care enough to provide a good service. To exemplify, a hotel so-called 4 stars cannot: give to couples a voucher of welcome drink for one; serve cold food at breakfast. The buffet overall was pretty unsatisfying; run out of hot water daily; refuse to supply ice to the room and instead tell you to go buy it in the supermarket; be unhelpful when you need a taxi; advertise its free mini bar that consists of: 1x cola; 1x juice and 1x beer; advertise its sky bar that is only open from 5:30pm to 8pm. IF it opens: in one of the evenings there was no one working there, I called the reception and the excuse was the bad weather, which was not the case, it was a beautiful evening and there were many guests like us just wanting to enjoy the sunset; insist to charge you for a broken drinking glass - which for sure we did not break. Yet, with all the limitations, the most upsetting was the kind of answer to each situation: always a categoric and rude “NO”. Without any of the kindness and sweet hospitality typical of Thailand. Which is a shame because the property itself is nicely designed and the location is really good. But the service was so bad that along our stay we had no desire to even try the swimming pool - whatever, the pool bar was always closed anyway.
Read More
Number of reviews per page
20
40