El Ksar Resort & Thalasso

Hotels
6.8
/10
Pleasant
83 reviews

What Guests Say About Their Stay

Christopher
10.0
/ 10
Great staff and good vibes. We really enjoyed our stay here. The dining room staff, beach staff, and animators were really good to us. Food gets repetitive (more fruit, please!) But apart from that we loved it all. Tip: the party on the stage goes until 11:00 pm most nights. If you aren't a night owl, ask for a room facing away from the stage. We partied on our balcony.
Kari
10.0
/ 10
The first night I had some issues with my room and Ali, at the front desk, went above and beyond to resolve these issues!! I was given a new, premium room with a fantastic view and decor! 😍 From that point on my stay was amazing!! The service I received I received was outstanding in all areas, the El Baal restaurant was a highlight!! The housekeeping staff were excellent as well! The staff here, in all areas of the hotel were welcoming, helpful, and very friendly!! I can’t say enough good things about them!! Thankyou for the beautiful memories that I made here!! I would definitely recommend and return!!😘
David
10.0
/ 10
We recently stayed at El Kzar in Sousse. The staff were very attentive and friendly. The room was clean and comfortable. The food was delicious with a wide variety to choose from. We especially liked the local dishes. The hotel is right on the beach with wonderful soft sand. We didn't have our kids with us but we saw there were activities for kids. It was my birthday and the staff decorated our table with flowers. It was a relaxing vacation and we will return.
In the Area
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Boulevard 14, Sousse Medina, Sousse, Tunisia, 2011

Main Facilities

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Swimming Pool
Restaurant
WiFi
Elevator
El Ksar Resort & Thalasso is located in area / city Sousse Medina.
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What's around El Ksar Resort & Thalasso

Boulevard 14, Sousse Medina, Sousse, Tunisia, 2011
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Location


El Ksar Resort & Thalasso is located in area / city Sousse Medina.

About El Ksar Resort & Thalasso

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from El Ksar Resort & Thalasso exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at El Ksar Resort & Thalasso.

All facilities in El Ksar Resort & Thalasso

Others El Ksar Resort & Thalasso
Others

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Indoor pool
  • Garden
  • Spa
  • Sauna
  • Steam room
  • Beach sun loungers
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • Concierge

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Billiard
  • Tennis court

Family-friendly Facilities

  • Kids club
  • Babysitting & childcare (surcharge)
  • Children pool

Food and Drinks

  • Bar
  • Poolside bar
  • Snack bar

General

  • Smoking area
  • Banquet
  • Terrace

Business Facilities

  • Meeting rooms
  • Business center

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in El Ksar Resort & Thalasso

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.57 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • A deposit is charged to the guest's credit card by E-rev UK LTD on the hotel's behalf for any bookings where payment for the stay will be made on site instead of at the time of booking.

There is no front desk at this property. The host will greet guests on arrival. For any questions, please contact the property using the information on the booking confirmation. This property caters to families and couples. Bookings for single men or male-only groups are not accepted from June 1-August 31.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 11:30
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 11:30
Available rooms at El Ksar Resort & Thalasso
480
Number of floors in El Ksar Resort & Thalasso
4
Another facilities in El Ksar Resort & Thalasso
Beach umbrella, Outdoor pool, Indoor pool, Garden, Spa

Frequently asked questions about El Ksar Resort & Thalasso

What are available facilities at El Ksar Resort & Thalasso?
There are top facilites at El Ksar Resort & Thalasso such as Swimming Pool, Restaurant, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at El Ksar Resort & Thalasso?
The standard check-in time at El Ksar Resort & Thalasso is starting from 14:00 - 00:00 while the latest check-out time is at Before 11:30
What is the star rating of El Ksar Resort & Thalasso?
El Ksar Resort & Thalasso has a 4.0-star rating.
How many floors does El Ksar Resort & Thalasso have?
El Ksar Resort & Thalasso has 4.
How many rooms are available at El Ksar Resort & Thalasso?
El Ksar Resort & Thalasso has 480.
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More Reviews from Other Guests in El Ksar Resort & Thalasso

6.8
Pleasant
From 83 reviews
Cleanliness

7.0

Room Comfort

6.8

Location

8.6

Service and Facilites

6.8

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Traveller Reviews El Ksar Resort & Thalasso

Number of reviews per page
20
40
Top reviews
Aisha
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The customer service was a complete joke. From day one, the staff were rude and didn’t know how to deal with customers at all. Most of the people at reception couldn’t even speak proper English, so communication was a mess. I asked for an iron three times and kept being told it would be brought to my room never happened. Then I was told I had to wait until housekeeping came in at 8 a.m. I waited, saw one of them, and when I tried to explain, she literally pulled the room key out of my hand, looked at the number, said she’d bring an iron and didn’t. I was fuming by that point and went straight to reception. Turns out, I was supposed to pay for the iron the whole time, but no one mentioned that. They handed me some form to fill out to pay. I asked to speak to management because the whole thing was ridiculous. The receptionist talked for half an hour but still didn’t resolve anything. In the end, I had to pay. To make it worse, the phone in the room wasn’t working, so I had to walk all the way down to reception every time. The room itself was dusty and dirty. Even though housekeeping came by, it didn’t make a difference it was never actually clean. One of the main reasons I booked this hotel was because I was travelling with my two kids, and they wanted to use the slide in the play area. Guess what? The slide was out of order the entire time. If you’re travelling with children and think you’ll have a fun, relaxing time here don’t bother. The staff are rude.
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Mondher
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

For long time did not leave a bad review but this time it deserve it. Especially food was not good at all.
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Great staff and good vibes. We really enjoyed our stay here. The dining room staff, beach staff, and animators were really good to us. Food gets repetitive (more fruit, please!) But apart from that we loved it all. Tip: the party on the stage goes until 11:00 pm most nights. If you aren't a night owl, ask for a room facing away from the stage. We partied on our balcony.
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Hason
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

AC not working throughout my 7day stay. Could not sleep (inc family) in hot conditions. Reported on day 1, 3 & 5. No help
gerard
8.0
/10
Reviewed 70 week(s) ago

Hotels.com verified review

Very good value for money easy access to the beach:
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 78 week(s) ago

Hotels.com verified review

3 night family break, hotel is quite run down, cleanliness and maintenance poor. The staff are lovely and made our stay especially for the children, mini disco and activities throughout the day were good. Great location. Food was ok,
Dean
icon-Leisure
Leisure
8.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

Really nice big hotel, all staff were fantastic and couldn't help enough.
Parvez
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Does not hold 4 star standard... Hotel need Major Renovation..rooms are not renovated since 1990s... Just lick of paint.. Basic cleanness is missing... Every night water stops... So go to washroom... Before 10...I have been staying for last 5 days and hot water has been an issue not to forget i escalated 4 times... Some staff are good but most doesnt give flying Flamingo... Limited sun bath chairs by the pool... And all of them taken by their staff to sell it later for petty cash... Food is mediocre... I still have 4 nights to go through this torture.. If i didnt have kids would have left... On day 1.oh yah don't go for bungalow as its further from everything... To pool its 5 mins walk.. If you come after sun set.. Lights are not even on... STAY AWAY... I dont have energy to take more pics or write more of problems at this place....... Stay away and save money
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Ramzi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Should be a 2 stars resort at best, not appropriate for family.
Kari
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

The first night I had some issues with my room and Ali, at the front desk, went above and beyond to resolve these issues!! I was given a new, premium room with a fantastic view and decor! 😍 From that point on my stay was amazing!! The service I received I received was outstanding in all areas, the El Baal restaurant was a highlight!! The housekeeping staff were excellent as well! The staff here, in all areas of the hotel were welcoming, helpful, and very friendly!! I can’t say enough good things about them!! Thankyou for the beautiful memories that I made here!! I would definitely recommend and return!!😘
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Ahmed
icon-Leisure
Leisure
4.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Room is dirty i don't take any bath only shower because the bathroom doesn't have plag for the bath when you ask most of staff is arguing. You ask for cup of coffee in a cup they give it in take away cup..
amgad
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Good
David
icon-Leisure
Leisure
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

We recently stayed at El Kzar in Sousse. The staff were very attentive and friendly. The room was clean and comfortable. The food was delicious with a wide variety to choose from. We especially liked the local dishes. The hotel is right on the beach with wonderful soft sand. We didn't have our kids with us but we saw there were activities for kids. It was my birthday and the staff decorated our table with flowers. It was a relaxing vacation and we will return.
Read More
Hamid
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Took us a day to get acclimatised but we loved our stay staff were really friendly food was nice manager was very hands on, on the ball Animations team was amazing If only I could speak Arabic or French would have been Amazing thankyou El Ksar hope to visit again soon
Verified traveler
icon-Business Family
Business Family
4.0
/10
Reviewed 341 week(s) ago

Expedia Group verified review

food was ok,but carpets were dirty,pool was empty,no wifi anywere,toilet in room was smelling of sewege,furniture was old and sqeecky.defenately not a four star hotel.3 star more like
James
6.0
/10
Reviewed 411 week(s) ago

Expedia Group verified review

Spacious rooms and nice secluded very clean hotel in extensive grounds. Reception and waiting staff friendly though security staff somewhat grumpy, especially as I was travelling with a Tunisian friend. Hotel clientele is almost exclusively elderly and German.
Verified traveler
8.0
/10
Reviewed 663 week(s) ago

Hotels.com verified review

Very satisfied
Ayadi
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

L établissement ne vaut pas les 4 étoiles il mérite un peu de rénovation
Noëlle
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Très déçu par l'état général de l'établissement et la qualité du service Ne recommande pas du tout
Terje
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Hotellet er helt okei. «All inclusive» - maten var okei. Hotellet sine ansatte var bra, noen veldig bra, andre mindre bra. Stranda var perfekt. Basseng området var flott. Slitt hotell, trenger å bli renovert.
Number of reviews per page
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Disclaimer

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