Balcova Thermal Hotel

We were only here one night the room was cozy and comfortable. Nice bedding and pillows. Air Conditioning was awesome!

This is a pleasant place, and I think good value for your money. I was interested in the spa facilities, and they did not disappoint. The place is a bit dated, but still quite a place. You will not get thermal water in your room. Room Pleasant and clean. Could have been bigger...a large nicely tiled bathroom though Service Generally pleasant. A good front desk. Food Breakfast was average to good and what one would expect. Buffets are buffets. The dining room food was just very average and pricey....I would not recommend eating dinner there. Spa facilities Clean, and many different pools to choose from. It is quite an establishment. Very rehabilitation like. Do not have too high expectations that will not be met. But you will like the water....you will like the water.

After a long business trip, this place was exactly what I wanted. We were looking for a place to stay in central Izmir then we came across to this one. It is worth every penny. We relaxed, enjoyed and experienced a great cuisine. Will come back for sure.

There was a constant sewer smell in the bathroom during the whole stay

Absolutely loved the Hot thermal waters. That is why I booked this hotel. They have 9 pools with temperatures ranging from 34 to 38 degrees Celsius. There is one big pool outside with fairly warm water and 8 pools indoors. Pools are open from 07:00 to 19:00 hours daily. Only thing was not happy with was the early closing for the pools. They could at least till 21:00 hours as I usually want to immerse myself before bed after a day of sight seeing and shopping! Spent a week there and it is walking distance from the centre. It is also accessible to other neighbouring localities via metro, buses. There is a bus terminus near the entrance to Balcova Termal Hotel. Breakfast buffet was sort of ok; Not much variety. Not at the standard of what we are used to at other Turkish hotels. I don’t know about dinner as always are out at different restaurants. Staff were kind and courteous. But the fact that almost all did not speak English affected the level of customer service I think. They moved me to another room when I could not get Wi-Fi in the original room. The hotel may have been a 4* in its former life, but now it does feel like a 3*. Looking a bit dated now. The hotel surroundings are great. It’s like in a forest with the mountain backdrop. Crickets chirping in the trees all the time. However, there can be a lot of noise (loud music) from the neighbouring Kaya Thermal Hotel when there is an event. For those lovers of shopping like me, there are lots of malls around! I enjoyed my

Very shabby building, in need of some serious renovation. No elevator. Checkin not easy.

Not great start . problems with 1st and 2nd rooms but staff was really helpful and by my 3rd room move it was really nice. location is very peacefull . buffet dinner is a bit expensive snack bar was lovely good choices and breakfast was great

Excellent Staff, Great Turkish Food, Realy Great Spa Facilities We are looking forward to our next visit

It is a normal hotel which is located where the thermal water pools are and at the middle of the huge beautiful garden. I enjoyed Beautiful nice free thermal pools , moist and dry saunas and other free facilities , physiotherapy and massage therapy are not free and I highly recommend them. mostly you see guests with physical problems who come there for treatments like physiotherapy and special care and need . the restaurant the food was good I loved the outdoor restaurant very much . the receptionists are very nice but not very helpful and friendly a bit ignorant. Something I suggest the hotel to put more lights in the rooms night time very dark very difficult to read books or do something , I asked for the bedside lamp and they said they don't have it Loved thermal pools

I did not stay in the hotel due bad condition of the hotel. Room was dirty, untidy. Overall condition was unacceptable, that was why I could not stay. How can I get refund? Your support will be appreciated.

My room was discusting, TV did not work, electrical wiring unbelievably dangerous, shower panel hanging off, bath handles rusty, all in all the worst hotel I've stayed at.

Make it more like a retreat place.

Hot and old dirty , plus if you want to use pool, you need female partner required. Plus extra money for use. Never ever again. Not even one star worth hotel. Bath broken, smelly bed. Waste of money.

It took 80 minutes to finish check-in.

hotel location and outside gardens are very good. also the thermal pools are great The rooms are old, smell smoke, small and the walls let you hear the snoring of the next neighbors

The room and the place in general is badly warn down, the bathroom in a awful state, shower curtain instead of a window as per pictures provided in booking. The hot water smelt of rotten egg.

If you are not speaking turkish don’t waste your time here as no one can speak english! You need body language. Terrible attitude in reception! Health and safety is a joke in this hotel! Old and dirty furniture, very very old bathroom and shower, old furniture in the restaurant and staffs are not friendly. Same breakfast everyday! Same food warmup from day before specially fries! We booked for garden view room but they send us to room with block view instead and had to ask and challenge to get what we booked in first place! We dont mind dog or cat but not plying in our table or plate every time. I have lot to say but I just wonder how they got 4 star?!!! Dont pay to get to my experience just use my experience!

Nice but could be a bit better

Beautiful resort, surrounded by awesome nature and have several kind of Termal pools no matter what is the weather situation! The food was delicious and fair enough for breakfast and dinner. I had a beautiful 6 days with awesome memories! I am definitely going back to this place.

The room was on the first floor, no electric sockets around the beds, old furniture smell in the room, dinner TL 70 per person.