Protea Hotel by Marriott Kampala Skyz

staff (especially reception) would be hard to beat anywhere in the world and i am very well travelled, their friendliness and helpfulness was outstanding

n/a

Shared balconies are a concern from security point of view, hot water and internet are unreliable

It was clean

It’s dissent . And wonderful place . Wonderful view is the city

Thank workers are friendly and helpful

It's a nice and new property. The staff were great. I wish I could have charged the spa visit to the room but that was a minor inconvenience.

Hotel is situated on a hill top and relatively safe and secure. Stayed in a standard room with a shared balcony. Balcony extends to adjacent rooms but the view of the city was excellent. Room was clean, comfortable but a bit dated. Service staff were attentive and friendly. The rooms are not sound proof and the music from the restaurant and sky bar is audible in the evenings. Had a good selection of international and local food at breakfast and lunch. Recommend to enjoy the sunset views and drinks at the sky bar in the evenings or head to the well-equipped fitness room for a workout. There are a couple of supermarkets in the vicinity at the foot of the hill within walking distance from the hotel. Overall a good stay.

Hotel is in a fantastic position on top of a hill with a panoramic view of Kampala. Staff are generally helpful and the hotel environment clean and tidy. Quite easy to get around Kampala from the hotel and on a good day about 40mins to get to Entebbe airport.

Wonderful experience and really very good delicious breakfast fast and I like stuff services thank you for making my stay wonderful.

One night they had a band that cranked up the amplifier so loud you couldn't hear yourself think inside the room. I had to move to get away from the noise. Otherwise, this is a spectacular hotel in Kampala with great views.

Great stay at this hotel, it exceeded my expectations. Food was great, services where on point

Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

Highly recommended!! Hotel is beautiful, wonderful views of Kampala and clean. There were events going on each day - conferences, weddings, engagements, comcerts. Staff is attentive!

Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year.

Pick up and drop off from Airport to hotl was really terrible. Driver was really speeding and we felt very unconfrotable. I told driver several of time to slow down.Very bad driving.

The staff were helpful and welcoming I enjoyed my stay but my Marriott Bon voyage points have not been updated to my account

Lovely large suite & comfortable bed. Very friendly staff. Restaurant & terrace bar had good & tasty food options & some great entertainment during our stay. Reception staff were very helpful & friendly. Would stay here again & happy to recommend the Protea Skyz Marriott hotel Kampala, Uganda

I came here with high hopes after an unpleasant experience at another area hotel. The pros here are many! The staff and service for the most part were incredible. The rooftop bar and restaurant (99) was amazing and I felt very welcome and well taken care of by housekeeping, breakfast staff, room service, laundry, etc. etc. They were all phenomenal. I must say that Isma, Denis, and Julius were especially stellar, as was Moses at the front desk. The hotel is beautiful and modern, but one thing I found a bit odd is that there is no climate control (or if there is, it wasn't on) in the lobby and restaurants. The temperatures were very hot and muggy, so I just felt generally uncomfortable in the public areas, which meant I rarely left my room (where the AC was amazing!) The most disappointing aspect of my stay was that I had stayed here just two weeks ago and had a very loud room on the front of the hotel and before I left the USA I called and requested a room that was NOT on the front side. The noise from the construction just across the fence with a concrete mixer running 15 hours a day and saws and hammering and etc etc is enough to make you crazy. When that isn't the issue, it is the parking garage where car alarms go off all hours of the night and the people that gather downstairs and outside can be heard as if they are in the room with you. The room I got was in the same block, one floor higher. I asked about it and was told "I am above the noise".

The property itself was comfortable, clean, and modern. Staff were incredible in every sense. The room I had was very near the front gate on the street side and the level of noise from car alarms going off, guests coming and going, people gathering below my balcony was not the fault of the hotel, but did make it hard to relax at times. No doubt its a beautiful property. Amazing views. Spotless. Next time I will ask for a room further from the entrance. It is more expensive than equally nice hotels in Kampala.