How many rooms are available at Sheraton Kampala Hotel?

Sheraton Kampala Hotel has 236.

Does Sheraton Kampala Hotel have parking?

Yes, Sheraton Kampala Hotel does offer on-site parking. We recommend confirming with the hotel in case a parking space request needs to be added to your booking.

What do past guests say about Sheraton Kampala Hotel?

Traveloka users who have stayed at Sheraton Kampala Hotel have praised its Location, Cleanliness, Service and Facilites.

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Sheraton Kampala Hotel

Name: Sheraton Kampala Hotel
Address: Ternan Avenue, Civic Centre, Kampala, Uganda, Ternan Avenue, Kampala, Uganda
Rating: 8

Hotels

8.0

/10

Very Good

200 reviews

What Guests Say About Their Stay

Jessica

10.0

/ 10

This is the best hotel I've experienced. The staff are particularly accommodating and learn guests' names, the grounds are within a peaceful green park, multiple restaurants with ambient settings, breakfast is superb, the rooms are extremely clean with excellent hot water, and the room patios have a nice view. Highly recommended.

Robin

10.0

/ 10

Staff were remarkable from check in to check out. My second time staying and I will always stay here when i come to Kampala. Generous of spirit and service. I felt welcomed and cared for the entire stay. Congrats!

BOA

10.0

/ 10

Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable

In the Area

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Ternan Avenue, Civic Centre, Kampala, Uganda

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

WiFi

Elevator

Staying at Sheraton Kampala Hotel is a good choice when you are visiting Civic Centre. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

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What's around Sheraton Kampala Hotel

Ternan Avenue, Civic Centre, Kampala, Uganda

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Location

Staying at Sheraton Kampala Hotel is a good choice when you are visiting Civic Centre.

About Sheraton Kampala Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sheraton Kampala Hotel exclusively for you.

Get precious and unforgettable moment during your stay at Sheraton Kampala Hotel.

All facilities in Sheraton Kampala Hotel

Others

Things to Do

Shops
Beach umbrella
Outdoor pool
Spa
Picnic area
Garden
Sauna
Steam room
Pool sun loungers

Hotel Services

Laundry service
Tours
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Public Facilities

Others
Coffee shop
Elevator
Restaurant
Smoke-free area
Safety deposit box

Business Facilities

Meeting facilities
Conference room
Business center
Conference rooms
Computer station

Food and Drinks

Bar
Poolside bar
Breakfast
Snack bar

General

Banquet
Ballroom
Parking
Terrace

Nearby Facilities

Souvenir shop
Grocery
ATM/Banking

Sports and Recreations

Outdoor tennis court
Fitness center
Tennis court

Family-friendly Facilities

Babysitting & childcare (surcharge)
Children pool

Transportation

Limo or town car service
Area shuttle with surcharge

Kids and Pets

Babysitting with surcharge

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Sheraton Kampala Hotel

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately USD 20 per person
Airport shuttle fee: USD 60 per person (one-way)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 05:00

Check-out:

Before 12:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 05:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sheraton Kampala Hotel	236
Number of floors in Sheraton Kampala Hotel	14
Another facilities in Sheraton Kampala Hotel	Shops, Beach umbrella, Outdoor pool, Spa, Picnic area

Frequently asked questions about Sheraton Kampala Hotel

What are available facilities at Sheraton Kampala Hotel?

There are top facilites at Sheraton Kampala Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Sheraton Kampala Hotel?

The standard check-in time at Sheraton Kampala Hotel is starting from 15:00 - 05:00 while the latest check-out time is at Before 12:00

Does Sheraton Kampala Hotel provide breakfast?

Yes, Sheraton Kampala Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sheraton Kampala Hotel?

Sheraton Kampala Hotel has a 4.0-star rating.

How many floors does Sheraton Kampala Hotel have?

Sheraton Kampala Hotel has 14.

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Sheraton Kampala Hotel reviews and ratings

Overall Ratings & Reviews Sheraton Kampala Hotel

Other sources (200)

8.0

Very Good

From 200 reviews

Cleanliness

8.4

Room Comfort

7.8

Location

8.8

Service and Facilites

8.2

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Traveller Reviews Sheraton Kampala Hotel

Number of reviews per page

Top reviews

Nurudeen

Business

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Staff

Joseph

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Only didn’t like the early check-in fees.

Jessica

Business

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Tom

Business and Leisure with Partner

6.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Nothing special, but the security was over the top. I guess they had some VIPs in the hotel (no bodies fault really) but it was extremely inconveniencing. If I had not yet paid I would have definitely checked out early.

Peter

Business

8.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Very clean and great staff. Enjoyed my stay!

FARUK

Leisure Family

10.0

/10

Reviewed 51 week(s) ago

Expedia Group verified review

Very nice food keep it up

Robin

Business

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Michael

Business

10.0

/10

Reviewed 61 week(s) ago

Hotels.com verified review

The staff were very friendly and helpful.

Mike

Business Family

10.0

/10

Reviewed 63 week(s) ago

Expedia Group verified review

Super nice hotel in Kampala. The breakfast buffet was amazing!

BOA

Business

10.0

/10

Reviewed 67 week(s) ago

Hotels.com verified review

Great location. Amenities were decent. Breakfast was delicious. Room was clean and comfortable

IBRAHIM

Business and Leisure

10.0

/10

Reviewed 75 week(s) ago

Expedia Group verified review

It is not my first time nor will it be my last time I stay

Graeme

10.0

/10

Reviewed 78 week(s) ago

Hotels.com verified review

Wow factor from the entrance to the checkout . Everything and more in place for my comfort,logistics and applications. The upmarket aspect of this whole hotel was sublime ...the way the media handked the whole recreational area outside the hotel as well as using its backdrop to host such an amazing moment in Ugandan Blu3 reunion . This ambient vivacoius beautifully decorated hotel was perfect for my stay and would reach out to anyone wanting a hotel with a solid foundational flooring woth no ceiling ...."the benchmark has been set here."

Khada

4.0

/10

Reviewed 82 week(s) ago

Expedia Group verified review

Bad experience

Verified traveler

8.0

/10

Reviewed 96 week(s) ago

Hotels.com verified review

My experience with the staff is excellent. They know their job and they are very friendly. So generally, my experience with the staff from the reception to the breakfast, gym etc was excellent. The only bad experience was the noise I experienced the first night, Saturday the 17th. There was a live band that played till a few minutes after 11pm and they stopped the live band but continued with other music until I called for my room to be changed that night but there was no room available. I complained in the morning that I was disturbed from sleeping. Barnabas in the reception apologised profusely and promised to relocate me to the other wing of the building which he did and I slept better on Sunday night. Otherwise I really do not have much to complain about but to say that I had a great experience.

Dan

Business

10.0

/10

Reviewed 107 week(s) ago

Hotels.com verified review

The hotel is showing its age. The service here is great and I would definitely stay here again. The food service in the lobby restaurant takes too long for a quick lunch in between meetings. Not sure why it takes so long. The rooms are very clean and they have a nice size desk to work at. The bathrooms at least my room did not have any hooks for hanging things and no counter space.

Philip

Business and Leisure

10.0

/10

Reviewed 112 week(s) ago

Expedia Group verified review

It is a first time experience and I would recommend it to others. The Gym was fantastic and staff very nice.

VOLKER

10.0

/10

Reviewed 113 week(s) ago

Expedia Group verified review

Staff very friendly ad supportive!

VOLKER

10.0

/10

Reviewed 113 week(s) ago

Expedia Group verified review

great hotel staff, very flexible and friendly

Noah

Business and Leisure Family

10.0

/10

Reviewed 124 week(s) ago

Expedia Group verified review

This is an older hotel so the rooms are slightly smaller however the location is excellent and the rooms have great views. It is within 5 minutes walk of every site of interest in downtown Kampala. The breakfast is excellent with a huge buffet filled with many items. Multiple restaurants with excellent yet well priced options. The staff is amazingly helpful and polite.

peter kankaka

Leisure Family

10.0

/10

Reviewed 128 week(s) ago

Expedia Group verified review

The staff very friendly and exemplary customer service

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.