Baymont by Wyndham Crossville

Very nice clean room shower was good and hot was nice having breakfast ready

Great

We have stayed here twice. Very nice employees and management

Walk in the room to a mold smell room was damp had dehumidifier in the room full of water...bathroom was well toilet over flowing and full of someone else...took 2 hrs to get this problem fixed at that point it was 9:30 pm kids and wife and myself was so gross 😝 out...but yet too tired to pack back up and drive another hour..so we stuck it out till 5am then left very unhealthy place to stay and never will i put my family in that situation again...-0 🌟

Fungus in the apple juice

Good stay, breakfast not bad, elevator out

While checking in I was informed that the elevator was broke I have issues with my hip and when I asked for 1st floor he said there wasn't anything available and that we could drive around to the side go up the stairs to the third floor. This seemed unlikely since the place was not busy at all.

My sheets would not stay on the bed and they appeared to be slept in before. Which made us very nervous to sleep in the bed. Then when we went to go check out, we took the blanket off to make sure we didn’t leave nothing and someone’s dirty socks was in our sheets. I feel disgusted nasty beyond words. Breakfast was horrible. Gravy was water biscuits were hard and old. The pool was OK but not very clean and it was so hot in the pool room that you couldn’t breathe unless you open the door the hot tub was steady going let alone it’s 90° plus outside in the hot tub water was green/gray. Outside the pool room was a bucket full of beer cans. Elevator does not work at this hotel. We are disabled and we had to go use the stairs to use the second floor because we were told that they only had two rooms on the bottom floor and they are for elderly. In the stairway smell like marijuana hotel is rundown, but the owner did seem nice, but their employees were doing drugs outside the hotel.

Had a terrible smell the elector was broke. And the hot tub was filthy

This is my third stay. I enjoy the pool and hot tub. The convenience for the area and good breakfast each morning.

It all started at check in. I had reserved a room with a king size bed. The manager on duty told me that if I wanted that room I would have to carry my luggage up to the second floor because their elevator was out of service. I declined and reluctantly accepted a room with 2 queen size beds. The toilet looked like it had black mold in the bowl, and the seat shifted from side to side. There was a sign on the bathroom mirror saying that they would change the towels every 3 days. I was there 4; we NEVER received fresh towels! I believe that housekeeping visited my room once during my stay. They left coffee and a bar of soap. I had to request those items from the front desk all other days. The “free” breakfast was below average. This combined with my stay at the Wyndham in Downtown Springfield, IL experience in June of 2024 has left a sour taste in my mouth! I don’t think I’ll be staying at any more Wyndham properties! I would rate this hotel at fewer than one star if that was possible! I did not get what I paid for!

Stayed 2 nights..no issues

The hotel itself wasn’t bad, but very outdated. The mattress cover and concerning brown stains all over it. When I asked to be switched to a different room because the air conditioner was not working, the manager on duty refused to switch me and only offered me a fan. The hotel wasn’t even busy, so it didn’t make sense why they couldn’t switch us. The elevator also broke the day we arrived and we had to use the stairs, which usually isn’t a problem except the stairwell smelled of mold as there was not ventilation. The bathroom in the room also had no ventilation. We stayed three nights and only got fresh towels on the third night. Will not be staying here again.

Outdated decor, carpet needed replaced and bathroom redone. Had a dehumidifier in my room and it was full and hadn’t been emptied. Won’t stay there again without it being renovated and updated.

The pictures about the hotel are deceptive. The swimming pool area was delapidated. The water in the jacuzzi was dark gray. The rooms had lumpy mattresses and pillows, and the lamp shades had thick dust on them. You can tell the owners kept all the original items when they purchased the hotel from LaQuinta. We stayed in this hotel because of the indoor pool and jacuzzi, but they were not worth what we paid for.

Lobby smells horrible, room had dark brown and black water stains on the ceiling. Checked out 10 minutes later, was told by the owner the reservation for 4 nights was cancelled, then he charged me for a 4-night stay!

The rooms were terrible - looking for a place to stay while traveling with pets. Cigarette burns in sheets, felt like bugs crawling on us, looked like blood on ceiling in bathroom. Even pets did not like the rooms. Totally disgusting place. Would never stay there again or even let the pets stay there. Ratings were ok when looked to book - but ratings were not accurate.

Owner was exceptionally nice and accommodations great. My husband and I will certainly stay again.

Everything is good

Z