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Best Western Capistrano Inn
Hotels
7.4
/10
Pleasant
946 reviews
What Guests Say About Their Stay
Jonathon
10.0
/ 10
We had a great stay overall small things for improvement would be the breakfast, potatoes were very dry and no flavor and our card keys were not consistently working , one of us got locked in restroom area during breakfast , overall great staff everyone was great and helpful we would stay again
Johnny
10.0
/ 10
This is one of the better Best Western Hotels I’ve I stayed in! Very clean and professional and I was able to check in a little early without a problem. The room was nice and comfortable. Beds were great, and it was spacious. The morning breakfast was very good too with many options, not just continental breakfast stuff. I will definitely stay here again!
Philip
10.0
/ 10
We were extremely tired and still had 3 hours drive time to arrive at our destination. We saw the hotel in the side of the freeway and decided to spend the night. Best decision we have made. Front desk clerk was courteous at check in. Explained the amenities and gave us a room on the 1st floor as we requested. We hit the bed and conked out until 9am this morning! Breakfast had a variety of items to choose from. Highly recommend this hotel.
In the Area
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27174 Ortega Hwy, Orange County, California, United States, 92675
Main Facilities
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Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Best Western Capistrano Inn
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What's around Best Western Capistrano Inn
27174 Ortega Hwy, Orange County, California, United States, 92675
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Location
Best Western Capistrano Inn is located in area / city Orange County.
About Best Western Capistrano Inn
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Best Western Capistrano Inn is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Best Western Capistrano Inn
Others
Public Facilities
- Others
- Smoke-free area
- Safety deposit box
- Coffee/tea in lobby
Hotel Services
- Luggage storage
- Express check-out
- 24-hour Receptionist
- Laundry service
Things to Do
- Hot tub
- Outdoor pool
- Pool sun loungers
Food and Drinks
- Breakfast
- Snack bar
Business Facilities
- Business center
- Computer station
Transportation
- Bus/truck parking
Connectivity
- Free WiFi
General
- Parking
Nearby Facilities
- Souvenir shop
Accommodation Policy & General Information in Best Western Capistrano Inn
Important Note
- Pet fee: USD 30 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50.00 per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The property will be renovating from February 6 2025 to December 31 2025 (completion date subject to change). The following areas are affected:
- Select guestrooms
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 16:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Best Western Capistrano Inn | 108 |
Number of floors in Best Western Capistrano Inn | 2 |
Another facilities in Best Western Capistrano Inn | Others, Smoke-free area, Safety deposit box, Coffee/tea in lobby, Luggage storage |
Frequently asked questions about Best Western Capistrano Inn
What are available facilities at Best Western Capistrano Inn?
There are top facilites at Best Western Capistrano Inn such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Best Western Capistrano Inn?
The standard check-in time at Best Western Capistrano Inn is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Best Western Capistrano Inn provide breakfast?
Yes, Best Western Capistrano Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Capistrano Inn?
Best Western Capistrano Inn has a 2.5-star rating.
How many floors does Best Western Capistrano Inn have?
Best Western Capistrano Inn has 2.
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More Reviews from Other Guests in Best Western Capistrano Inn
Other sources (946)
7.4
Pleasant
From 946 reviews
Cleanliness
7.6
Room Comfort
7.4
Service and Facilites
7.8
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Traveller Reviews Best Western Capistrano Inn
Number of reviews per page
20
40
Top reviews
Brittney
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Fine stop for a night but far from main attractions in town.
Bill
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
I stay in hotels a lot, over 100 nights this year so far and this was the first in my life that required a $100 damage deposit, that should be disclosed when making the reservation, there was considerable damage in the room when I checked in so took pictures and told the front desk in case there was any way I could be charged ( did a walk around like renting a car)
A positive note the bed is actually very comfortable and looked ipgraded
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Jonathon
Leisure
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
We had a great stay overall small things for improvement would be the breakfast, potatoes were very dry and no flavor and our card keys were not consistently working , one of us got locked in restroom area during breakfast , overall great staff everyone was great and helpful we would stay again
Gary
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Hard to find. Poor signage
Laura
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Fast check in, room clean,
Johnny
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This is one of the better Best Western Hotels I’ve I stayed in! Very clean and professional and I was able to check in a little early without a problem. The room was nice and comfortable. Beds were great, and it was spacious. The morning breakfast was very good too with many options, not just continental breakfast stuff. I will definitely stay here again!
Read More
Jamie
Business Family
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
I know they were under reconstruction but a washroom would of been nice
Ronalie
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Adjacent to busy, noisy freeway.
Diego
Business and Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The attendant when I got there was not very friendly, the room was bad, the mattress, the sheets smell bad, there was a cockroach in the room.
Mark
Friends and Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Value was good to great for what we paid. Potatoes need work thooooooo
Jose
Leisure with Children
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
It did have a nice view facing the interstate that was cool
Aaron
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Could hear all neighboring room activity. Flushing toilets, showers turning on, tv's, barking dogs and had a cockroach in our room
Philip
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
We were extremely tired and still had 3 hours drive time to arrive at our destination. We saw the hotel in the side of the freeway and decided to spend the night. Best decision we have made. Front desk clerk was courteous at check in. Explained the amenities and gave us a room on the 1st floor as we requested. We hit the bed and conked out until 9am this morning! Breakfast had a variety of items to choose from. Highly recommend this hotel.
Read More
Grace
Leisure Family
2.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
There were bed bugs in my room and my uncle’s room!
Rosendo
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Breakfast and accesibility
Sara
Leisure
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Run down no frills hotel/motel. We used it to sleep for One night after attending a wedding. The walls were thin and lots of noise from large group of teenager boys staying above us. While everything was some what clean the place is really run down. I fell in the parking area and my knees were black from all the oil and loose tar/gravel when I fell. Other that the Mission Inn there are not a lot of hotels in the area if this hotel was renovated you could charge double what we paid and make it a better experience.
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Dale
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The staff were helpful. The room was clean the breakfast ŵas great.
Robert
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Arrived in the evening and was greeted by Destiny. She got us all squared away quickly and helped us get set up with late checkout. She was super friendly, and helpful with us during our stay. When it's time for us to head back, we'll look this spot up.
Alexis
Business and Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Great
Anne
Friends and Family
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Very comfortable and clean.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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