Best Western Kent Narrows Inn

Excellent location

was there for a business function rooms were clean and was centrally located

This Best Western should be called the Worst Western. The pictures used on your Expedia website are not reality. Stock pics must have been used. This hotel is very old and in bad condition! The first room they gave us had black mold. The mats on the picture near the air conditioning unit had black mold on it, the shower wall was severely cracked and the dry wall was a series of bad patches all over. We tried to call surrounding hotels to see if they had any vacancies but they did not. We went to the front desk and the girl was very nice and promptly gave us another room on a higher floor. This room was better - not great, but better. It did have mold on the ceiling but the smell was better than the first room. The positives were the area and the restaurants. We enjoyed our visit in spite of the hotel experience. We would not recommend this hotel to anyone! We will not stay at a Best Western in the future since we cannot trust the pics that are posted in advertising. We made the most out of a yucky situation but would advise to steer clear from Best Western, Kent Narrows, MD!

Very accessible location & bed was comfortable. The front desk gentleman could have been more specific on where the side elevator to my 3rd floor room was located.

Reception was very rude. Arrived at 2:30 and was told I’d be charged $25 for early checkin. Receptionist didn’t get out of her chair and barely looked up. Then when I checked in and asked for a ground floor room was told that I booked a queen bed on the highway side on the 2nd floor, which was nonsense. The booking thru Hotels.com simply said Queen bed. Unnecessarily not accommodating. On top of that was bitten multiple times by what I assume was mosquitos at night. I’ll sleep in my car before I stay in this hotel again.

Dirty areas in room. Plug did not work.

Staff members are pleasant

I like the location and how easy it is to get to our room.

We will never stay in another BW. The place was dirty, staff acted like they were annoyed when ask. There was not enough parking spaces. The walk ways were uneven. The shower head was so old it couldn’t be cleaned or adjusted. In general it was poorly run and lousy upkeep.

Clean room

Great place to stay for a solo trip if you like trail walks and watching the water. Breakfast options were limited.

All around a good place to rest

The bed comfort was ok. It wasn’t the absolute best but I was comfortable and slept well. There was hair in the a few places in the bathroom and my tub was acting strange but we managed.

We usually enjoy our stay at this hotel. We love being around the water and being able to walk to dinner. Unfortunately this time there were solar panels being installed on the roof, which we were not informed of. We were staying in the top floor and started hearing the construction early in the morning. If we had known about the construction we would have asked to be on a different floor.

A remarkable weekend getaway

This hotel is perfect for a night away with a furbaby to cruise the dock bars. The price is RIGHT.

Not a good value for the high price.

Check in was easy. The room was about $400 and there was mold around the inside bathroom door frame. Everything else was great but that was undesirable.

Check-in staff was awesome!

The front desk staff was friendly and helpful. The hotel room was clean, updated and quiet. I would stay here again in a heartbeat!