Comfort Inn & Suites La Grange - Louisville Area

Very strong smell like mildew. Bathroom floor and toilet were not properly clean. Breakfast okay but was not also up to standard expected from reading other reviews. It was bad enough that we left after the first night and had to pay for another hotel with no refund!

Beds were very comfortable.

Was last minute decision to stay. The night clerk was very helpful and pleasant. Burnt eggs and burnt sausage. Biscuits cold no gravy. Not a good breakfast choice

Harold at the hotel desk was very accommodating and very friendly and helpful!

The room was very dirty, the bed was visibly dirty (hair in bed, stains on all bedding) not just first/fitted sheet, every layer! Clearly not cleaned. Bathroom tub was dirty. You really need to deep clean your room! Night desk brought sheets and they weren't any better.

Upon checking in we found ants in both beds. The AC wasn't working well so was very noisy. The room was across from the pool so the room was incredibly humid. The beds were comfortable and the breakfast was acceptable.

the staff is amazing

It was a bad stay from the beginning! The first room they gave me smelled terrible like it hadn’t been stayed in for awhile . The TV didn’t work ! The refrigerator didn’t work ! The slam clock was unplugged and when I plugged it up it was loud static sound coming out from it that’s why it was unplugged. The second room they gave me smelled good but soon as I looked at the bed there was 2 staked spots on it with a long hair next to it ! Will never stay at that one Again and going to report it!

Closets were inadequate half height. Shower was spraying horizontal. Towels did not dry due to humidity in washroom. Asked for air conditioning to be fixed but still did not cool room all stay. Breakfast was good and friendly front desk staff. Not worth the money and will not recommend.

There were stains on the bed sheets & bad ones on the curtains. There was a coffee straw left on bed side table. Needs updated badly. Breakfast food was mediocre. Staff were friendly.

We drove as long as we could this day on our trip, and it was a huge relief to arrive late and get a room for our exhausted bodies. The room was clean, quiet, and dark for optimal sleeping. We had a great rest and we appreciated the full breakfast. Friendly and attentive staff.

This hotel was about 30 minutes away from where I needed to be the following day. I specifically chose this hotel because it has an indoor pool. When I checked in, I noticed signs on the pool door saying it was out of order. The room was clean, but the bed was uncomfortable and did not smell particularly clean. I would not stay here again and would not recommend a friend to.

Harold, the desk manager goes above and beyond to make sure we are happy and comfortable

Very quiet and clean. Would recommend

The gentleman at the front desk was absolutely wonderful. Got to the room and was in the top two worst rooms I ever stayed in. Filthy is the only word that comes to mind. Everything had stains. Towels, bed linen, woodwork, etc. we don’t think the beds were changed. The sheets looked slept in and there was a lot of hairs. Had to sleep in our clothes. If it weren’t for being so tired, we would have left. I used to stay I. Hotels about 60-80 times a year and would never have stayed. The tub was dirty enough that we brushed our teeth and left. Very disappointed in the comfort inn chain. Used to stay a lot. Probably will not use this chain anymore.

Good stay until the morning, check out was at 11am and the housekeeping was knocking at the door at 9am and every 30 mins after that

We had a fantastic night. There was a problem with how my bill was paid. I selected “pay at hotel,” wanting to use my debit card, and somehow at 3:00, my credit card was charged. The clerk at the desk was very friendly and helped me understand what was going on. She was very kind through my huffiness. The room, shower, pool, and breakfast were all great. We had a wonderful night. Everyone was friendly!

Floor/rug had chunks of dog food on it

Property smelled musty. Breakfast was very limited

This property is in needs to be renovated. Our room was okay, but the property is tired and in need of much housekeeping attention.