Comfort Inn & Suites Presidential - Downtown Little Rock

The staff was wonderful and helpful. Food and drinks were good. I would stay there again. Got upgraded to a suite because no electricity in first room they even gave us a free pizza. Which was great. Tv reception is poor

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I was told it was handicapped accessible, but the wheelchair would not fit thru the bathroom door. Refused to give me a refund would only give me a cancelation receipt. Had I not taken out insurance thru Expedia,I would have been out $468.00. When we first got to hotel to check in, we got our room key and headed into the parking garage as we got to the bottom of the ramp there were 7 guys sitting on the concrete wall smoking marijuana. No one in parking garage but 1 other car. Long story short I'm glad the wheelchair did not fit thru the bathroom door. We did not feel comfortable at all. Don't waste your time,save your money look for a different place to stay. Comfort Inn on Financial was where we stayed and it was great and safe.

To start I want to say the front desk is very nice and have wonderful customer service. The problem is with both the design and conditions the hotel was in. I don’t know how the owner of the hotel hasn’t renovated the design of the hotel or added an additional air unit. For the price I expected the room to be clean , but there were noticeable stains on the couch, towels had a bad smell and lint or dust balls on it. Shower didn’t look cleaned and the room had a bad smell. We had air running at 60 on high fan and the bedroom was still extremely hot since we stayed on the 9th floor. The entire hallway felt hot. We checked if maybe it was something wrong with our floor and all the other floors had the same problem where they were excessively hot. The basement parking seemed very unsafe and people were loitering around when there’s clearly a sign not to but I guess it wasn’t being enforced. In the basement parking there’s also 2 big city trash receptacles right by the doors to go in the elevators. Just didn’t seem appropriate nor gives a good aspect to the hotel. Overall for the price of the room this is not a hotel you want to stay at. Seems more like a party hotel where people host their room party’s . Grateful for the helpful and friendly staff at the front desk. I have included pictures as well in this review.

The staff were very nice. My room was clean and comfortable.

Two queen and sofa bed made our day

Nice hotel near downtown and river market area. Ashem at check-in was amazing. Helpful and so energetic. The bar area was exceptional. Bartender was fabulous. Wandered downtown with drinks and food near river. Returning to hotel. Stopped at the bar. So much fun. Staff was exceptional

The air conditioner was not that great

It's clean and comfortable

The room was clean. The bes was awesome. Will definetly stay there again.

Very nice room and a quiet stay

Great

None

It was clean, but no cleaning staff soeaks English!

Hotel was clean also had a snack bar unit didn’t need to go elsewhere for dinner! The cheeseburgers were good and reasonable

Great stay

It was not what we expected - it is older & outdated.

Clean, comfortable hotel close to downtown Little Rock and the airport. Free parking, free hot breakfast and I Indoor pool are nice amenities. The carpet in the elevators and main hallways could use a cleaning or update but rooms were clean and well maintained.

Cleanest hotel in a week. Very nice lobby and breakfast. Rooms comfortable

Not for children