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Comfort Suites Fairview Heights - St. Louis
Hotels
6.6
/10
Pleasant
967 reviews
What Guests Say About Their Stay
Wendy
10.0
/ 10
Nice clean hotel. Easy 15-20 minute drive in to St Louis. Good restaurants and shopping close by.
Donna
10.0
/ 10
Rooms were nice, some furniture was older and worn. Beds could be more comfy. Staff was great.
Nela
10.0
/ 10
I think it is a great place to stay. It has some minor cosmetic issues, but clean and in a quiet (not counting highway noise) location that has a lot of greenery. It feels like a small town a safe place to stay. The staff is friendly. Also, had the best price, hands down.
In the Area
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137 Ludwig Dr, Saint Clair County, Illinois, United States, 62208
Main Facilities
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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Comfort Suites Fairview Heights - St. Louis
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What's around Comfort Suites Fairview Heights - St. Louis
137 Ludwig Dr, Saint Clair County, Illinois, United States, 62208
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Discover More About Comfort Suites Fairview Heights - St. Louis
Location
Comfort Suites Fairview Heights - St. Louis is a hotel in a good neighborhood, which is located at Saint Clair County.
About Comfort Suites Fairview Heights - St. Louis
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Comfort Suites Fairview Heights - St. Louis is a wise choice for travelers visiting Saint Clair County.
All facilities in Comfort Suites Fairview Heights - St. Louis
Others
Hotel Services
- Laundry service
- Express check-out
- 24-hour Receptionist
Connectivity
- LAN Internet
- Free WiFi
Public Facilities
- Others
- Elevator
Food and Drinks
- Breakfast
Things to Do
- Indoor pool
General
- Parking
Business Facilities
- Business center
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Comfort Suites Fairview Heights - St. Louis
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pet fee: USD 25.00 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: USD 250 per accommodation, per stay
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Comfort Suites Fairview Heights - St. Louis | 71 |
Number of floors in Comfort Suites Fairview Heights - St. Louis | 3 |
Another facilities in Comfort Suites Fairview Heights - St. Louis | Laundry service, Express check-out, 24-hour Receptionist, LAN Internet, Free WiFi |
Frequently asked questions about Comfort Suites Fairview Heights - St. Louis
What are available facilities at Comfort Suites Fairview Heights - St. Louis?
There are top facilites at Comfort Suites Fairview Heights - St. Louis such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Comfort Suites Fairview Heights - St. Louis?
The standard check-in time at Comfort Suites Fairview Heights - St. Louis is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Comfort Suites Fairview Heights - St. Louis provide breakfast?
Yes, Comfort Suites Fairview Heights - St. Louis provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Comfort Suites Fairview Heights - St. Louis?
Comfort Suites Fairview Heights - St. Louis has a 2.5-star rating.
How many floors does Comfort Suites Fairview Heights - St. Louis have?
Comfort Suites Fairview Heights - St. Louis has 3.
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More Reviews from Other Guests in Comfort Suites Fairview Heights - St. Louis
Overall Ratings & Reviews Comfort Suites Fairview Heights - St. Louis
Other sources (967)
6.6
Pleasant
From 967 reviews
Cleanliness
6.6
Room Comfort
7.4
Location
7.6
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
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Traveller Reviews Comfort Suites Fairview Heights - St. Louis
Number of reviews per page
20
40
Top reviews
Kris
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
We requested the quietest room with a king size bed. They gave us the first room on the lobby. Literally, right on the lobby. It was so filthy we did not unpack and immediately requested another room. They did not have another king. They did not offer to compensate us for the smaller room. The next room was only marginally cleaner. I ended up cleaning it myself. Mold in various places and the fixtures were removed and not even covered up. It was awful for the price.
Read More
Son
Business
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Smell so bad and old
Elizabeth
Leisure with Children
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
There was a hole in our mattress-not sure how that was never reported before and once I pulled back the blankets on the mattress you could see dirt on it. Room smelled like vinegar as well-awful. Breakfast was not refilled and kept having to ask staff to refill items- plates, forks, cups, etc..
Donnell Jones
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice
Deb
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The room smelled musty when we walked in. Slept terribly because it sagged in the middle. You could visibly see the sag when you looked at the bed. Will not stay there again.
Don
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Frendly staff
Kristi
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
.
STEVE
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Service was excellent, very clean.
Karin
Friends and Family
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This hotel was awful! The room smelled musty, carpet was nasty. The furniture was worn out. I've seen better furniture at a yard sale. We were booked for 5 nights but left after the first night. Never stay there again!
Mary
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It was great
Wendy
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nice clean hotel. Easy 15-20 minute drive in to St Louis. Good restaurants and shopping close by.
Tammy
Friends and Family
2.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The hotel stunk, was nothing but weed smelling, hotel staff was rude, the weed was so bad we could not breath in our room. The room also had animal hair all over the couch. Bathroom felt gross. We cancelled 2 out of the 3 nights and left after one night. They offered to refund the 2 nights but then turned around and charged me again instead. It’s been a battle to get it refunded even now! My card still shows a double charge by this hotel! It’s been 5 days and still not correct.
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Patricia
Leisure Family
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I can’t say there was anything I liked! I stayed here, probably about six or seven years ago, and the place was in a lot better shape than it is now. The customer service was absolutely horrible, the photo showed a Jacuzzi in the room, which there was not, the rooms slept six people, there wasn’t enough towels, asked housekeeping for more towels they acted as though they didn’t wanna give us anymore. We needed blankets for the sofa beds, they were short on blankets, we reserved two suites. To sum it all up there were bed bugs, so I bought home a bunch of red marks on my body, so again it was absolutely horrible.
Read More
Kayla
Leisure Family
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
First room was 80 degrees. Ended up requesting to be moved rooms. Second room’s beds were the worst I’ve ever slept in. The toilet literally moved when you sat down (not the toilet lid.. the whole toilet) and when we showered, there was at least 4 inches of standing water in the shower.
Thankful for the kind staff though! I had prepaid for two nights and after the first night did NOT want to stay again. I asked for a refund for the second night and the lady at the front desk granted my request (very thankful for that).
Read More
David
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
It was clean, they were able to accomodate 6 people. It was just an overnight stay to get some sleep. Quick check in, easy check out and fairly quiet.
Nathan
Friends and Family
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
It was an ok stay. The only issues we had were the A/C unit in the rooms would only cool the room to 75 degrees and then it would kick off until the night time. Then it never kicked off and got the room down to 67 degrees. And the pool was cloudy with to much chlorine and there was hair floating around the water
Danny
Leisure with Children
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
family trip clean friendly no problems
Japho
Leisure with Children
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The room was easy to reserve online. The online rate was better than the rate offered by the front desk. The A/C in our initial room did not work; therefore, we were given a new room. The receptionist didn't have a problem assigning us a new room. After settling into the room, we headed to the pool with the kids. The pool water appeared dirty and cloudy, and we decided not to let the kids swim. Instead, we visited the local recreation center so the kids could swim. I will not revisit this establishment. The breakfast was decent, however, we decided to do fast food instead.
Read More
Amy
Leisure Family
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Friendly staff. However, this hotel is in poor condition. Our room needed several repairs (cracked sink, cracked tile & grout in bathroom, flickering lights, poor lighting in the room, etc) The elevator & hallways smelled of weed/marijuana. Hot Breakfast items were cold.
Destany
Friends and Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Lady at front desk was nice. Room appeared to be clean until a kid dropped something and went to pick it up and we found empty alcohol bottles under the bed. Bathroom had mold in it and the paint and maybe some of wall was falling off in the shower. There was also no milk for the cereal. Cards were also deactivated before 830am. Thankfully my boyfriend was still in our room to let us back in after breakfast
Read More
Number of reviews per page
20
40
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Overall Ratings & Reviews Comfort Suites Fairview Heights - St. Louis
Other sources (967)
6.6
Pleasant
From 967 reviews
Cleanliness
6.6
Room Comfort
7.4
Location
7.6
Service and Facilites
7.4
Sort by
Most Relevant
Preferences
See All
Traveller Reviews Comfort Suites Fairview Heights - St. Louis
Number of reviews per page
20
40
Top reviews
Kris
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
We requested the quietest room with a king size bed. They gave us the first room on the lobby. Literally, right on the lobby. It was so filthy we did not unpack and immediately requested another room. They did not have another king. They did not offer to compensate us for the smaller room. The next room was only marginally cleaner. I ended up cleaning it myself. Mold in various places and the fixtures were removed and not even covered up. It was awful for the price.
Read More
Son
Business
2.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Smell so bad and old
Elizabeth
Leisure with Children
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
There was a hole in our mattress-not sure how that was never reported before and once I pulled back the blankets on the mattress you could see dirt on it. Room smelled like vinegar as well-awful. Breakfast was not refilled and kept having to ask staff to refill items- plates, forks, cups, etc..
Donnell Jones
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Nice
Deb
Friends and Family
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The room smelled musty when we walked in. Slept terribly because it sagged in the middle. You could visibly see the sag when you looked at the bed. Will not stay there again.
Don
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Frendly staff
Kristi
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
.
STEVE
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Service was excellent, very clean.
Karin
Friends and Family
2.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
This hotel was awful! The room smelled musty, carpet was nasty. The furniture was worn out. I've seen better furniture at a yard sale. We were booked for 5 nights but left after the first night. Never stay there again!
Mary
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It was great
Wendy
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nice clean hotel. Easy 15-20 minute drive in to St Louis. Good restaurants and shopping close by.
Tammy
Friends and Family
2.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The hotel stunk, was nothing but weed smelling, hotel staff was rude, the weed was so bad we could not breath in our room. The room also had animal hair all over the couch. Bathroom felt gross. We cancelled 2 out of the 3 nights and left after one night. They offered to refund the 2 nights but then turned around and charged me again instead. It’s been a battle to get it refunded even now! My card still shows a double charge by this hotel! It’s been 5 days and still not correct.
Read More
Patricia
Leisure Family
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I can’t say there was anything I liked! I stayed here, probably about six or seven years ago, and the place was in a lot better shape than it is now. The customer service was absolutely horrible, the photo showed a Jacuzzi in the room, which there was not, the rooms slept six people, there wasn’t enough towels, asked housekeeping for more towels they acted as though they didn’t wanna give us anymore. We needed blankets for the sofa beds, they were short on blankets, we reserved two suites. To sum it all up there were bed bugs, so I bought home a bunch of red marks on my body, so again it was absolutely horrible.
Read More
Kayla
Leisure Family
4.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
First room was 80 degrees. Ended up requesting to be moved rooms. Second room’s beds were the worst I’ve ever slept in. The toilet literally moved when you sat down (not the toilet lid.. the whole toilet) and when we showered, there was at least 4 inches of standing water in the shower.
Thankful for the kind staff though! I had prepaid for two nights and after the first night did NOT want to stay again. I asked for a refund for the second night and the lady at the front desk granted my request (very thankful for that).
Read More
David
Leisure with Children
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
It was clean, they were able to accomodate 6 people. It was just an overnight stay to get some sleep. Quick check in, easy check out and fairly quiet.
Nathan
Friends and Family
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
It was an ok stay. The only issues we had were the A/C unit in the rooms would only cool the room to 75 degrees and then it would kick off until the night time. Then it never kicked off and got the room down to 67 degrees. And the pool was cloudy with to much chlorine and there was hair floating around the water
Danny
Leisure with Children
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
family trip clean friendly no problems
Japho
Leisure with Children
2.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
The room was easy to reserve online. The online rate was better than the rate offered by the front desk. The A/C in our initial room did not work; therefore, we were given a new room. The receptionist didn't have a problem assigning us a new room. After settling into the room, we headed to the pool with the kids. The pool water appeared dirty and cloudy, and we decided not to let the kids swim. Instead, we visited the local recreation center so the kids could swim. I will not revisit this establishment. The breakfast was decent, however, we decided to do fast food instead.
Read More
Amy
Leisure Family
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Friendly staff. However, this hotel is in poor condition. Our room needed several repairs (cracked sink, cracked tile & grout in bathroom, flickering lights, poor lighting in the room, etc) The elevator & hallways smelled of weed/marijuana. Hot Breakfast items were cold.
Destany
Friends and Family
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Lady at front desk was nice. Room appeared to be clean until a kid dropped something and went to pick it up and we found empty alcohol bottles under the bed. Bathroom had mold in it and the paint and maybe some of wall was falling off in the shower. There was also no milk for the cereal. Cards were also deactivated before 830am. Thankfully my boyfriend was still in our room to let us back in after breakfast
Read More
Number of reviews per page
20
40