Comfort Suites Knoxville Airport

I read all the reviews after booking. I almost canceled but decided to rough it out. Boy!! Nothing could be farther from the truth. The staff was friendly, the room was impeccable, bathroom was clean and sheets were clean. Breakfas area clean and good food. I don't know if I was even at the right Hotel. Seriously nothing to complain about.

Perfect location if flying from Knoxville airport. Clean rooms, decent breakfast.

This is probably one of the dirtiest and smelliest hotels I’ve ever stayed in. The entire hotel had a very strong aroma of coconut oil. It was so mad that I was brewing coffee at 11pm and then smashing up the coffee grounds in a plastic bag in an attempt to make the room smell better. The comforter and the cover that was thrown on top of the comforter, looked like they had not been washed, so I had to rip them off the bed and just sleep with a sheet. The AC unit was a window unit and kicked on and off randomly, not by the thermostat setting. The window was unlocked and when I went to raise it to air out the room, the window started to fall out, so I shut it and eventually managed to get it up lock. All they had for breakfast were runny scrambled eggs and some odd looking white colored sausage links mixed together in the same pan. Needless to say, I decided to pass on breakfast and just grab a coffee. There was no shampoo in the bathroom or shower, just two types of conditioner and body lotion. If I had not been desperate for a hotel room for the night, I would have requested a refund and walked out.