Comfort Suites St George - University Area

The room was clean and big. However, I went to St. George for a medical procedure, so I needed to check out a little later the next day. I made my booking through Expedia and asked them to arrange for a late checkout. They agreed, talked with the hotel about it, and told me to give them a call as well. I called the hotel, I explained that I had a medical procedure and that my flight was late, so I wanted to stay until 5 PM the following day. When I checked in and informed the front desk that I would be checking out at 5 PM, and they agreed to this arrangement. After my procedure, I returned to my room. The next day, I was in pain and still feeling the effects of the anesthesia. Around 11 AM, housekeeping started knocking on my door, asking me to leave. I could barely walk but managed to answer the door and reminded them that I had already spoken with the front desk and they knew I was checking out at 5 PM. I also had a "Do Not Disturb" sign on my door. I repeated myself to the housekeeping staff three times, but they still continued to knock every five minutes. I called the front desk to reiterate that I was staying until 5 PM and mentioned my previous conversations. The person on the phone asked who I had talked to and insisted that I should pay for the late checkout. I said that I was willing to cover the extra charge and that’s why I provided my card information yesterday. Despite this, I continued to have staff knocking at my door This experience was incredibly frustratin

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The room was clean. The hot tub was broken and the pool was very small. There were smells right when you walked in that weren’t great.

Inexpensive, clean, and a great location.

It was just ok. Hair Dryer in room did not work,called front desk and was told all the hair dryers were in other rooms, well ok thanks! Also jacuzzi was not working. Bath towels felt like sand paper :( Breakfast could be better. Staff was polite . You absolutely get what you paid for $168.00 a night probably could have been better?? Won't stay here again thank goodness it was for 1 night only!

I loved the location, it was near everything we needed. The place was very clean and comfortable

Nice and good place to stay for the price.

Mostly good, ceiling above shower was in need of repair.

The place was really nice. Enjoyed the breakfast. The waffles were delicious. The staff was pleasant.

We requested a king bed and paid for that and received two queens

excellent hotel

There 4 nights and the hot tub was out of order the entire time. Very disappointed with that. Otherwise nice place to stay.

Breakfast was good, not the best but better than most places I've been to.

Great option for a budget friendly trip

We stayed in a room with a king-sized bed and a sofa. We were really comfortable and enjoyed it very much. The breakfast was good with potatoes and sausages.

The beds and pillows were comfortable but there were dirty shoe prints all over the wall. It made the whole room look and feel dirty.

Room was clean, breakfast was warm and good, pool was clean, personnel were helpful and professional. One of the best location I found. If I go back to St. George I would stay in the same hotel.

Central location

Good location, good rates, friendly atmosphere.

Terrible Customer Service – Completely Lacking Empathy I had an extremely disappointing experience at this hotel. Due to a flight delay, my family and I arrived at 7 AM the day after our original reservation. I was traveling with my wife and our 6-year-old daughter, and all we wanted was to use the room briefly to freshen up and have breakfast before moving on. However, the receptionist informed us that our reservation had been marked as a “no-show” and refused to offer any assistance. They showed no empathy, no willingness to accommodate, and absolutely no understanding of our situation. The rigid approach, lack of compassion, and unwillingness to consider the needs of a weary family were incredibly frustrating. Hotels should strive to provide customer service that recognizes the challenges travelers face. This hotel, unfortunately, failed in every aspect. I would not recommend it to anyone looking for a place that values its guests.