Country Inn & Suites by Radisson, Bismarck-Mandan

good location near downtown. Rather clean and tidy. Good breakfast.Good service. Lemon water and cookies available anytime. Tile grout needs updating in some places.

This property is in the only unsafe neighborhood in Bismarck, North Dakota. There are much better areas on the north side of town or downtown or really any other direction other than the south part of the city where this Fairfield is located. When we checked into the room, it smelled like mold and I don’t mean kind of smelled like it. It knocked you off your feet and so I went down to the front desk and they told me they did not have any other rooms with two queens and I told them there is no way we are staying here. I had booked through Expedia and Expedia contacted the hotel and wanted to make sure that we would not be charged if we checked out immediately and found another hotel. We were told that we could and now I’m seeing that they charged $520 on my account. Bismarck is a wonderful city and the other Fairfield on the north side is in a much better part of the city and I have no idea what the rooms are like, but I would think that would be a better choice. Anyway, there are plenty of hotels to choose from, and this would not be One of my first choices.

The ice machine was out of service. No hot breakfast as the fridge broke. This is the worst Marriott property I have ever stayed at. Very disappointing.

Hotel rooms are very run down. Plastic around the smoke detector on the ceiling in the room. Cracks and holes in the ceiling. Sink was clogged. Stains on the bedding.

Friendly staff!

Stayed there several times. Always been happy with everything.

Nice, clean facility

I hate properties that require an incidental fee. Please show on motels listings as i will avoid then.

Convenient location.

Overall it was a very relaxing experience. Breakfast had variety from day to day and was good. Staff attentive. Pillows were on the too big size for my comfort. Toilet made a very loud squealing noise when flushing. Otherwise, great!

convenient location in south Bismarck.

Everything was great, except we needed to leave at 3 a.m., and the front door was locked. We called the number on the desk but no one answered. My husband had to manually unlock the door so we could leave. I thought that was strange.

The desk clerk , Chanel, was wonderful and very helpful and professional. She went out of her way to get a non- feather pillow for us. It went down from there. At 8:30 a.m. breakfast, staff were lackadaisical; there was no waffle mix.No oatmeal. A couple of bagels were there. One small helping of ice cold scrambled eggs (a food poisoning hazard) and one cold breakfast muffin were left. When asked by my husband asked for another sandwich , she microwaved 4 more , but the sausage and eggs were very cool to touch. Furthermore, when we took a shower we stood in water due to a slow drain. I looked up at the ceiling above the shower and there was a hole with radiating cracks. Moreover there was a line of black mold and water stains.

Woman who staffed front desk was so helpful and friendly, and literally worked all day, everyday we were there. She is fantastic at her job! The facility is old, and it’s a little bit of a “lipstick on a pig” situation. There’s some unpleasant smell throughout the whole building.

I like everything about this property!

The hotel has gone downhill. It used to be really nice but is now in disrepair. The hot tub is gone. The pool needs work. The first room had a broken ac, the second room had a strange smell to it. The stay was not horrible but not what i was expecting for the money i was charged.

Excellent service by front desk

It’s a nice hotel but it’s aging. Bed was too hard for me and the bathroom was a little tight.

Helpful staff

Upon check-in at nearly 10pm there was a guy working at the desk who was friendly and nice. After unsuccessfully trying to look us up, a woman came to the desk and informed my child and I that our reservation was actually for tomorrow, not tonight. I pulled up my reservation confirmation email and the one showing that I had done the online check-in earlier and she said “well that’s not what our system says, and we’re booked” followed by “I could call my manager but she’d have to kick someone else out of their room and she’s not going to like that” and basically stared at me and my child without another word, other than to reiterate that they didn’t have a single room available. No offer to contact another Marriott in town or do anything helpful at all. The male employee was apologetic, while the female was rude and short with us, with a “too bad” attitude. We went back to the car and contacted Expedia, who confirmed that we had the right date. They called the hotel, who then miraculously were able to put us into an empty room despite telling us minutes before that they were completely full. When we went back in, the guy working at the desk was the one to talk to us while the woman clicked away on the computer before storming off as if we had personally offended her with our presence. I would never stay here again.