Courtyard by Marriott York

This was the worst Marriott my family and I have stayed at. We paid a little more to come and relax in the hot tub after a long travel day. The hot tub was cold and the other guests were rude playing very loud music in the pool area and smoking right outside with the door open letting their cigarette smoke flow into the area. Our room had a very odd odor and there was black mold at the base of the shower that we had to step over to get into the shower. I had to make a noise complaint after midnight because the kids in the room above us were bouncing basketballs and yelling while we were trying to sleep. I’m very disappointed in this stay as we usually choose Marriotts for their facilities. If we stay over in the area again, we will not be staying here.

I had to clean my room after being switched twice because the rooms had never been cleaned!

I stayed for 4 days and i kept telling them that my fridge was broken and no one bothered to come check it out. My kids went to the pool and the water is not chlorine or clean, caught a tic from the pool.

Clean and comfy. Stayed for a bball tournament. Laundry was out of order which was rough with stinky uniforms but we made due. Bartender and front desk and housekeeper were all awesome!

This is a nice hotel and clean. Easy in and out. I'd come back.

The front desk clerk Jordan was the perfect host, ensuring that my stay was as comfortable as possible from check in to check out. I brought my 13 year old, who loved the gym and pool amenities. A+++ hotel…and I don’t say that often!

Hotel overall provide a good nights rest.

Everything was fine, but miss a complimentary breakfast.

Room wasn’t ready until 630pm and the room was not very clean

I recently stayed at Courtyard Marriott York, expecting a clean and comfortable experience given its reputation. Unfortunately, my stay was far from satisfactory. Upon arrival, it took 20 minutes just to receive our room key, and the front desk staff complained about only working two days—an unprofessional first impression. Once inside the room, the problems continued. A musty odor filled the space, and cleanliness was clearly lacking—hair covered the bathroom floor and carpet, and the room felt unkempt. There were no towels available, and when I inquired at the front desk, they had none to provide. The soap dispenser was broken, further emphasizing the lack of attention to detail. Additionally, the in-room coffee machine lacked coffee, forcing me to go downstairs to get some. For a hotel carrying the Courtyard Marriott name, this experience was highly disappointing. Cleanliness, efficiency, and guest provisions should never be overlooked. I hope management takes immediate action to improve these conditions for future guests.

Ll the staff were great. I got food poisioning form a previous trip and the staff were concerned, courteous and helpful. They treated me extremely well and I thank them!

The bed was way too hard, and the pillows were lumpy and worn out. Left with a back and neck ache. Will not be coming back.

Staff was very nice. The facility is clean and comfortable. I brought my family on a business trip and was a little disappointed the pool and jacuzzi were cold. We were told to turn the jets on the jacuzzi to heat it and I did not work. I had to take the kids to do something else.

We Love courtyard hotels. Check staff was super friendly and help full. However at check out we waited over 10 minutes before anyone acknowledged us. There was no one at the desk. When they attendant returned after someone got her she barely said 2 words to us and had a horrible attitude.

Great

Stayed in York for business in Baltimore, hotel was in good shape. The marketplace in the lobby was pretty much bare of any snacks or food. The room itself was pretty decent. Some lights out, furniture definitely showing signs of wear, but nothing out of expectation. The shower in the bathroom had great water pressure but there was one major flaw, the door being glass and all was nice but didn’t latch all the way on my shower, which ended up soaking the bathroom floor right in front of the shower… come to find out it was because of the hair dryer they had hung from a robe hook? Or something… long story short, it was my fault, but some hotels with the sliding door is less clunky and just makes for a better experience.

Food a little overpriced for this area

So clean and peaceful

The young woman who checked me in was incredibly sweet. She was kind, warm and very welcoming and had a beautiful smile. She was such a great person to kickoff my stay.

Staff not friendly. Pool closed.