DoubleTree by Hilton Utica

It was great

Easy access from rt#90. Close by to restaurants and stanley theater. Friendly night life located in walking distance. Clean rooms, friendly staff.

Very pleasant stay. VERY clean. Big beautiful rooms. Restaurant on site was very good!!

My check in with the overnight staff at the front desk was smooth and welcoming. My room was clean, my floor was quiet. I had a slight issue with the wifi but it wasnt a problem. I have a hard time sleeping so about 9:30am one of the housekeeping staff I assumed opened my door & scared me out of my sleep which was strange because check out isnt until 11am. The front desk agent matt was very attentive to my issue so I will be giving this hotel another chance.

Very clean staff nice

Beautiful historical hotel

Very friendly staff and pleasant atmosphere.

I have stayed at this hotel a few times. Never any issues. I will say the elevator could use some updating. Very small and a little warn out. Rooms are great. Always a view of the city and beds and pillows are extremely comfortable. Air conditioner works great. The shower is amazing-hot and lots of water pressure.

Room was spacious and clean, great experience. It did seem quiet and away from any restaurants but we had a car and didn't matter.

Convenient and close to train

Convenient location.

It is a beautiful, historic hotel. Updated and very clean. The staff is great. I have stayed multiple times and have never had a complaint, they are our go to when in the area

Wonderful old Hotel. Stayed here when it was the Utica Hotel. Much better now

Absolutely gorgeous hotel. Will always stay here while in Utica.

Room was huge!

What a great historical hotel. Absolutely beautiful. Comfortable rooms. Friendly staff, safe and spacious parking lot.

Very pretty, amazing beds, walkable to a few eateries and the history!

Called to change my check in day more than a week prior to arriving. Was told that I was all set. Called two days before arrival to confirm this again, again told I was all set. Receive a check in email that morning after getting off the place Upon arrival to the hotel they tell me my room is not available ( there with an entire team for hockey tournament) was unable to stay the first night and had to walk to another hotel with my 7 year old and all of our luggage Did not offer any sort of compensation just an ‘upgraded’ room that they tried to charge me additional for as well Worst hotel experience.

Excellent room, service, and restaurant

My 3rd time there, love it convenience to cafe's you could just walk right in downtown.