Embassy Suites by Hilton Nashville at Vanderbilt

Property is a good location not far from Broadway. We went during the CMA and it was very convenient they have a shuttle that drops you off on Broadway near the downtown ( where everyone bar hops). Hotel property was nice but due for updating and regular maintenance. The main water feature inside the main hall is lovely. The morning breakfast is a great option, the omelets are surprisingly good and made with real eggs. We would definitely stay again since the hotel price point is good but if we could find something more updated for not too much more we would pry do the move. Most staff was nice with a few who had very bland personalities. Today’s customer service is hit/miss unfortunately. For myself this makes the world’s difference since we rarely go out and when we do we just want to go places with great vibes. If the hotel had exceptional service then we could bypass the outdated hotel. The restaurant onsite was decent food. For the pricing it’s worthwhile.

Great stay. Shuttle to/from downtown was a great benefit. Shout out to Tony the shuttle driver! Breakfast was made to order as advertised and the Staff does a very good job.

My room never got cool and the ac made random loud noises

The layout was nice, happy hour / bar, breakfast spread, rooftop patio. Most of the people were very nice. The room was very musty smelling likely due to the bathroom fan not working

Good overall

Honestly, it was perfect for what we wanted. The breakfast was great, and we participated in the cocktail hour one night. We loved Tony the shuttle driver and would recommend this hotel to anyone.

Great service. Friendly employees. Room was clean. Great location.

I wish they had something better than chips & salsa for complementary meal/snack; however, besides that, I always enjoy my stay & those good drinks. The omelette is always perfect to start your morning…

Not too far from Downtown Broadway area and they have a shuttle which is great! Check in guy was not happy or friendly didn't seem to like his job, but everyone else we encountered were super friendly from the food service, shuttle drivers and the valet were all very helpful. Only negative, I am picky about bathrooms being spotless, I do not like to see mold in showers and there were spots of mold or in need of caulking, plus the toilets are super low to the ground!

We had a great time! The best part was our shuttle driver for the hotel, he was amazing.

Really nice

We thoroughly enjoyed our stay.

Great location but…..mattress and pillows should have been replaced long ago. Shower leaked onto floor. At breakfast they ran out of scrambled eggs (did not want to wait for omelet) and no milk for cereal.

Drivers were awesome, breakfast was good

Very nice hotel with a tremendous breakfast. Plenty of places near hotel to walk to

This hotel was absolutely amazing! I’d rate it a million stars if I could!!

There are 2 things missing here. A pool and airport shuttle. Great place to stay anyway. Highly recommend

The staff was first class. There are some nice perks to the hotel. Happy hour from 5:00 to 6:30 and a free shuttle to downtown. Lots of close dining options.

Hotel parking should be free to customers

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