Extended Stay America San Diego - Sorrento Mesa

Excellent place to stay in such an easy to get around area

Clean

Roaches in the room noone there for over 20 min to check me in dirty conditions just bad over all

The staff was very nice. The hotel is out dated but the location is close to freeway and shopping.

Breakfast is very limited, the staff leaves the lobby unattended, several customers had to wait for him to arrive to serve us. First time Extended Stay failed this bad.

Everything was perfect except the room smelled a bit like humidity cigar kind of but other than that excellent for one night and the price paid

It was an ok

The place was nice and quiet. The room clean and the good thing was it has a stove where you can cook or prepare something to eat if you just want to stay and eat inside the hotel. Overall it’s a good place to stay and we’ll probably stay here again if we are around the area.

Room was very musty and humid. Need more fresh air and widow open before renting out room

The worst check-in service I have ever experienced. The attendant at the hotel would not allow me to check in as a single guest. After about 30 min of foolishness I was able to check in. The outside of the refrigerator was disgusting which made the entire room unacceptable.

No lotion, shampoo, conditioner, or hair dryer in bathroom, had to go to office to get them.

Easy access to freeway

Someone was smoking, for over an hour, while sitting on the stairs. I tried to wash my hair, but no cold water available, only scalding hot water. I washed my hair in the sink.

Room showed a lot of wear and is in need of repair and updating. We saved money by staying here and it worked as a place to shower and sleep.

The room had not been cleaned. There is dog food on the floor, the fridge has dog hair, the toilet seat had human hair on it, the bathtub looks like it was not cleaned, it has soap residue on it. The bathtub is peeling and the floors are coming apart, the carpet has stains, could be from pet poop. Now I’m doubting if the sheets are even clean. I had picked this hotel due to the reviews saying it was clean and safe, now I’m here with my husband and baby, feeling unsafe about our stay. I called front desk and they informed me that there are no more rooms available and they have no maintenance person on the property. I had to clean the toilet and fridge myself, so that I can use the toilet and the refrigerator for my baby’s food. by far the worst experience I’ve had.

The “continental breakfast” were stale muffins and coffee that was set up in the check in office.

Front desk was very nice and helpful

Not a bad place, wouldn’t stay again.

Booked 2 Queen Room. Not available upon arrival. Blame 3rd party (expedia) for booking. A king and a twin sofa was very uncomfortable for 4 guest

Room was dated..Shower the worse.