Fairfield Inn & Suites by Marriott Colorado Springs South

This property is conveniently close to I-25 making getting to the gteater Colorado Springs area much easier. The breakfast was generous and offered some healthier options.

It was a disaster. The check-in took over 40 minutes. They said they did not have the room we requested. We were forced into a room that was designed for one person. I had to make my own rollaway bed and rearrange the room in order to create a path in the room. We were promised the room we requested for the next night-never happened. We were charged as a “No Show” after it was promised that the room would be “comped” A double charge was put thru, because Hotels.com is supposed to credit the card. On Saturday another guest was given the key and entrance to our room. Not pleasant. There was a guest ahead of us who gave up his room w/two beds but this was not given to us. The light in the bathroom was wired to an outlandishly loud fan. The light in the area for makeup and hair combing was ridiculously dim. I had to kill a spider. The receptionist apologized. The motel was overbooked- that was just our “tough luck” We were told the “system was down. But they were certainly able to run charges on my credit card. Which I will dispute! The maid apologized. Our reservation was ignored! Access to our room was given to another guest.

The room was on the small side, but clean, comfortable bed, nice shower and good enough fitness center. For a quick overnight stay, it was great!

Staff is always friendly and helpful. After a horrible experience at another hotel 3 years ago and having to check out almost immediately, Fairfield Inn & Suites saved our trip that weekend, and this is now my family's preferred hotel when we visit Colorado Springs now. It's close to stores, food, and entertainment.

My husband and I were vacationing with our 2 children. We stayed for 2 nights. The hotel was in decent shape. Breakfast was good. The beds were comfortable. Our TV didnt work correctly when we got in. I went to the front desk several times for this. They gave us a different remote. Then we tried swapping out batteries in the remote. (They gave us used batteries from a remote that was in a drawer) At this point we were getting irritated. We were able to get new batteries from the Residence Inn next door (the hotels are affiliated) and the lady there also called the maintenance guy to help us out. She was amazing. Maintenance man also was very helpful! Tv was fixed in no time! We also had some difficulties with our key card. It would work for 2 or 3 uses and then nothing. The kids were back and forth to the pool (which you needed a card for) and we had to have the card rekeyed at least 10 times. Pool was great though. It was one of the few pools we found during our vaca that was not freezing! Would I stay here again? Maybe.

Night attendant wasn’t ready for the shift and was having a bad day. Nice person but may need something other than night clerk. Site though has great reviews should be in the two star area. Received an automated wake-up call at 3am for no reason. When discussing with the morning girl, she was clueless.

The staff at The Fairfield here go above and beyond! Such lovely people to make you feel welcome and valued!

Solo trip to visit family. Hotel is located within walking distance of stores and restaurants. Feels safe.

Very accommodating! The late night staff was helpful and kind. The morning staff helped was kind and understanding. They were able gave us a slightly later checkout too.

Super friendly and helpful staff. Excellent breakfast options. Very comfortable bed.

Good

Very dated.

Sarah at desk was amazing!

Beds were comfortable

Nice

very walkable

Place was clean and staff was very nice I would definitely book again when I come back

We have stayed here several times visiting our kids/grandkids. The front desk staff is amazing!

Very handy for us...right off the freeway. Clean and comfortable rooms. Friendly staff.

Great staff