Fairfield Inn and Suites by Marriott Denton

This hotel was clean. The bed and pillows were comfy. The shower was good with plenty of nice towels. The included breakfast was good with several options. My only negative comment is that the one electrical outlet in the bathroom did not work. There were plenty of outlets in the room but not near the one mirror. I reported it upon checkout.

The staff were very friendly and helpful. I was not a fan of the shower door that seemed to be installed at an angle as it kept sliding partly open. Also the bathroom ceiling paint was delaminating. The wifi service was very spotty. Had to use the hotspot from my phone to work. The AC unit couldn't be turned off fully. You could only disengage the AC but the fan constantly blows which was also annoying. There are nicer hotels for similar pricing.

I booked a King suite and they put me in a queen suite. Also the day of checkout they changed out the boiler without notice so I was not able to take a shower upon departure.

Excellent hotel and staff

The front desk lady that works mornings did nothing to complete my request. All I wanted was to have a view of Braums parking lot. The room was 55° on the coolest nights of the year. The heater didn't work and wasn't on when I arrived. Had to turn on emergency heat.

I checked in late last night around 12 am. The lady at the Front Desk was extremely helpful and professional. I recommend this hotel.

Everything is great. The room is clean, Friendly service. The only problem I ran into was my lights went out around 4 o’clock that morning on Friday come back on like 8 o’clock that morning.

The room has insects behind the beds.

Property was exceptionally clean. Concierge was very helpful. Room was huge! And very well appointed. I would stay again in a heartbeat & highly recommend this hotel!!

Rooms are older and outdated and had a bad smell. Didn't feel clean.

Beautiful property and staff Exceptionally clean.

This is an okay hotel but I gave this hotel a 3 rating for a couple reasons. I see here they show our dates from 12/23-26/2024. Our reservation was actually 12/24 (Christmas Eve)-27 so I'm not sure why they have the date wrong. Check in was quick and easy and both the night and morning desk people were very nice. The room size was large and the bathroom was also large however the shower water pressure was on the low side. Also, whenever the person above us walked across their room the floor would creak with every step. So maybe ask for a third floor room. The breakfast was only mediocre. The eggs tasted like real eggs (not powdered) but they only had turkey sausage as a meat and it was thinly cut and overcooked so it was dry. There is a Cracker Barrel right next to this hotel and I would recommend going there for breakfast. On check out, I told them to just e-mail me my receipt. The day after I returned home, I was shocked to see that they had charged me $42 for food from their marketplace area. The day person said I would need to talk to the manager on Monday. When I spoke with the manager she told me someone had purchased food and used our room number, but she did issue a refund. So I learned a lesson, I will now never leave a hotel without seeing the bill before I go. This hotel does have easy access to I-35 and plenty of restaurants and shops nearby. I would stay here again, but I would ask for a third floor room, eat breakfast out, and check the bill before leaving.

Good location, very clean rooms and property.

Clean

Good

very good

No hot water in the shower

Had a great stay while traveling for a wedding in town. Great location with plenty of food options nearby which is always great. Hotel was clean and smelled really nice in the lobby. The woman who checked us in and out was very nice and welcoming. The room was a a great size, and the bed was super comfy. Only things I would change, are 1. brighter (not yellow) lights in the bathroom because it makes a difference when getting ready and dressed up and 2. Our window was facing the Best Western and looking directly at the rooms right next to us and felt too close and uncomfortable to have the windows opened at all for natural light. Besides this it really was a nice stay.

Everything was good

We booked the stay for 4D & 3N, but to my surprise, the stay was utterly disappointing. Here are a few things I’d like to highlight: 1. Despite our specific request to the service lady to clean the room and replace the bedsheets, the room was uncleaned. The worst part was she cleaned the washroom but left the room dirty. 2. We didn’t receive water bottles until we asked for them. 3. The landline wasn’t working, but we didn’t make a big deal out of it. Regarding room service, we called the front desk on the 2nd night, and person named Jaden answered our call and noted our complaint. However, we never received any further response from them. The room was dirty, and we couldn’t stay there any longer. That night we slept at friend’s place. The next morning, we informed the front desk lady, Debbie, that we needed room service and asked her why the room hadn’t been cleaned the previous night. We also provided feedback to prevent similar incidents from happening to other guests. However, Debbie was incredibly rude and arrogant, refusing to listen to our concerns and arguing with us instead. I believe she was overly arrogant and egoistic. The next morning, at the time of checkout, Debbie charged my credit card (even though I had specifically requested to pay with cash at the time of check-in, and the person at the front desk had accepted it). She claimed that she couldn’t accept cash because the credit card had already been charged. Overall this was one of the worst stays ever.