Graduate Seattle

The staff are amazing. Whether wrangling our luggage or parking a car or tidying a room, every one of them was cheerful and helpful.

Staff is not friendly and was knocking our door early morning and then again right a checkout time we won’t be back again.

What made the property really unique was the location. Super close to public transit and plenty of walkable shops, restaurants and public spaces. From day 1 the whole experience seemed off. The sheets had a significant hole and some dirt on them - noticeable as soon as we stepped into the room. While it was a king size bed, nothing else matched the description of the room. The other challenge was the TV that didn’t appear to use traditional cable or satellite. Most channels were not available and we used laptops to watch local news in the morning.

I’ll start by saying that I will most likely stay here again. However, I definitely feel that there are some bugs to work out.

I paid for this stay on Hotels.com. The property charged me again for it when i checked out. I had to run it up the ladder to the assistant GM to find any help at all and then he never called me back. I ended up calling them again a few days later and then they charged me again!!! After all that they said they can see that ive been triple charged and said they woudl refund in a week or so. How does that even happen. They finally refunded after all the run around and did not even offer to comp the egregious $50 parking or anything. Kinda a brutal experience.

Convenient location of the hotel in terms of proximity to Univ of Washington campus.

50$ Valet parking only or sketchy street parking, rooms are not all that great

Property seems very old but clean.

Rough part of the city. Lived Costas restaurant!

The location is perfect; right by the light rail and restaurants on the Ave. Communication via text with front desk is convenient. The cafe is right there for morning coffee and breakfast sandwich. The only thing was that the toilet was making noise which can be fixed, but overall it waa a great stay.

Amazing experience

Small room and no free parking

This hotel was terrible. The rooms are really old and not maintained. Outlets didn’t work. Pillow cases were torn. Air was really stagnant and Smokey. Front desk staff were nice. No room service. Never got clean towels. Needed more toilet paper and they gave us a used half roll. Roof top bar could have been nice but the outdoor chairs are truly terrible. I have never written a review before and I travel frequently. I had to write a review on this hotel. The area (U district) is very run down and getting worse but clearly not the Hilton’s responsibility and has no control of this. Sadly, Hilton is also clearly not putting resources into this hotel as I am guessing the continued economic decline of this area is putting this hotel in the red. That said, don’t stay here. Stay at the Stay Pineapple a few blocks away. Much better hotel.

Insufficient coffee / cafe hours Dining option lacking Toooo few elevators for room n hotel

Valet was good but no other options than this for overnight and valet was expensive

Tiny bathroom with no counter space for toiletries. No dresser drawers for clothes. No refrigerator or microwave. Too many useless pillows taking up space. The closet had two rods but only four hangers. We asked repeatedly for a bath mat to prevent slipping in the tub. Nada.

Very new and clean. The front desk staff were a pleasure.

Good location, near to the University… we attended a graduation. We were in an interconnected room… which was TOO NOISY I do not recommend this type of room arrangements. Overpriced for this type of hotel.

Great view from the rooftop restaurant/bar Nice comfortable room and mattress Plenty of coffee shops and food options available within walking distance Quite location

Room was small, felt a bit dated, but very adequate. Loved the rooftop bar!