Grand Cloudcroft Hotel

Hotels
9.4
/10
Exceptional
279 reviews

What Guests Say About Their Stay

Vanessa
10.0
/ 10
Great service and an amazing town. Rooms were clean and looked brand new. Hotel is really nice and the people are so friendly.
Fred
10.0
/ 10
Cloudcroft needed an additional option for hotels. The only need is a dimmable light in the room.
Hermann
10.0
/ 10
This is a new, very well maintained place. Wonderful and friendly staff. The perfect place to lodge in this amazing environment, up in the Sacramento Mountains.
In the Area
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1207 James Canyon Hwy, Otero County, New Mexico, United States, 88317

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Grand Cloudcroft Hotel is located in area / city Otero County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Cloudcroft Hotel

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1207 James Canyon Hwy, Otero County, New Mexico, United States, 88317
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Discover More About Grand Cloudcroft Hotel

Location


Grand Cloudcroft Hotel is located in area / city Otero County.

About Grand Cloudcroft Hotel

Grand Cloudcroft Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Grand Cloudcroft Hotel is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Grand Cloudcroft Hotel

Others Grand Cloudcroft Hotel
Others

Things to Do

  • Hot tub
  • Indoor pool
  • Pool sun loungers

General

  • Fireplace in lobby
  • Parking (surcharge)
  • Terrace

Public Facilities

  • Others
  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Grand Cloudcroft Hotel

Important Note
  • Secured self parking fee: USD 13 per night
  • Late check-out fee: USD 20.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Cloudcroft Hotel
50
Number of floors in Grand Cloudcroft Hotel
2
Another facilities in Grand Cloudcroft Hotel
Hot tub, Indoor pool, Pool sun loungers, Fireplace in lobby, Parking (surcharge)

Frequently asked questions about Grand Cloudcroft Hotel

What are available facilities at Grand Cloudcroft Hotel?
There are top facilites at Grand Cloudcroft Hotel such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Cloudcroft Hotel?
The standard check-in time at Grand Cloudcroft Hotel is starting from From 16:00 while the latest check-out time is at Before 11:00
Does Grand Cloudcroft Hotel provide breakfast?
Yes, Grand Cloudcroft Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Grand Cloudcroft Hotel?
Grand Cloudcroft Hotel has a 2.0-star rating.
How many floors does Grand Cloudcroft Hotel have?
Grand Cloudcroft Hotel has 2.
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More Reviews from Other Guests in Grand Cloudcroft Hotel

9.4
Exceptional
From 279 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

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Traveller Reviews Grand Cloudcroft Hotel

Number of reviews per page
20
40
Top reviews
Vanessa
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great service and an amazing town. Rooms were clean and looked brand new. Hotel is really nice and the people are so friendly.
Fred
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cloudcroft needed an additional option for hotels. The only need is a dimmable light in the room.
Hermann
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a new, very well maintained place. Wonderful and friendly staff. The perfect place to lodge in this amazing environment, up in the Sacramento Mountains.
Hermann
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

New clean Hotel, very friendly staff and great location!
Kimberly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Our stay was amazing. The property was pristine and comfortable. The staff was friendly, welcoming and so helpful. We will definitely stay here again.
Gary S
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Only a year old, so everything still new. Shower just has a shower curtain, not glass ..... no tub. But staff is welcoming and friendly!
Lisa
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Nice unique hotel designed to fit the picturesque surroundings. Staff was nice. Lighting in the rooms a bit stark- dimmer switches would make it better.
Michael
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Clean comfortable room.
Tami
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Property was great as was the staff! Breakfast in the morning was good but typical hotel fare. Only issue was elevator out of order and we had to haul or luggage upstairs. Thanks for the nice stay!
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I’m honestly upset to have paid over $200. For a night here. They also charge your card an extra $100., then say if your not charged for incidentals, the will refund you card in 2-5 days. The small and underwhelmingly bland room was nice, clean and in working order. It was annoying to book a double king and only get 1 tiny shampoo, 1 tiny conditioner. The pillows are terrible. A hotel at that price should have full size toiletries installed for guests. My hair goes down to my bottom and that wasn’t even enough for me, let alone the rest of my family. There was no pool. Our window view was of a highway. The breakfast was ok, but not as good as your typical $100. hotel room. This place should be like $75. Per night. I feel ripped off. Nothing grand about it.
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dennis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property was very nice and quiet. The staff was easy qoing and helpful. The upper porch was a great place to sit with the firepit onand was cozy. They are still doing some construction on the property and the elevator was out is the only reason that rating is a 4. Looks like they may be completely wonderful soon.
Donna
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Wonderful location and accommodations. Stunning scenery and trails nearby. 30 min drive to White Sands.
Roger
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful, clean, quiet hotel with friendly and helpful staff in beautiful surroundings!
JENNIFER
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful hotel. Clean, comfortable beds.
Jaclyn
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Beautiful new property with a nice room. The only issue is that we stayed during winter and the floor is extremely cold in the carpeted room as well as the tiled restroom. Next time we will bring slippers. Otherwise we really enjoyed our stay.
Catherine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Kids loved the ping pong table! The room was nice and front desk staff were helpful!
Manuel
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

was a good decision to stay on that hotel
Bryan
2.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

I came to Cloudcroft, per usual, to getaway and have a relaxing space. I usually choose the Grand Cloudcroft Hotel as it is a comfortable and great space to relax and unwind. However, I brought my dog and all we could hear are footsteps upstairs, kids running up and down the stairs (close to quiet hours), people talking in the lobby at 6 am. Needless to say it was not the trip I was looking for at a time I need most.
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Myles
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The property was outstanding !
Donald
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Love it
Number of reviews per page
20
40

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Others 4 Grand Cloudcroft Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.