Hampton Inn and Suites Jamestown

Hotel was nice and clean. Breakfast area good! Some areas of town around it not so good!

It was clean. Breakfast was great. Staff very welcoming.

Amazing!

Clean with polite staff, breakfast options were limited/running a little low around 8:30 but amazing outside of that!

Very nice

Enjoyed the area. Close to our destination.

I only gave a “1” on Cleanliness due to the dining staff at the included breakfast. We witnessed the waitress refilling the bread for toast with her bare hands (no gloves or tongs) then use her hands to open the kitchen door & came back out with more food in her bare hands. Also, we witnessed the used tables get wiped down with a wet cloth but there was never any sort of sanitizer sprayed on the surfaces. I’m not a germophobe, but I am aware of my surroundings. NYS law prescribes that either gloves or some for of utensil must be used when directly handling food. Aside from that, the hotel was lovely. Our room was clean. The bed was so comfy I wish I could’ve brought it home. The pool was a perfect temperature. Unfortunately we didn’t have enough time to use it. Very convenient location whether you are going to the Lucille Ball Museum or heading up to Dunkirk/Fredonia.

Great location

Easy location, clean, friendly

It was an amazing visit! I was so comfortable. It was just an amazing experience. It’s going to be a go to hotel from now on. Thank you.

The shower was not working properly. The water was not hot enough and did not drain properly. Do we get a compensation?

This is a beautiful hotel and everyone was so helpful...we will stay there again this summer

It was a very enjoyable stay. The room was very clean and the Continental Breakfast was very good! The staff were friendly and knowledgeable.

Excellent service, room, breakfast!!!

The front desk handles us quickly and we were in our room in no time.

Breakfast was so good and the staff was EXCEPTIONAL!!!

Great check-in, lovely room--clean and spacious. Wish we had known of limited hot water in the shower; I took a very fast shower on a very cold night. Breakfast was great, check-out was uneventful.

There is a lot wrong with the stay we just had. 1 st the cover on the bed was ratty with loose strings and the bed was terrible. 2 nd was when I went to use the pool the room was cold even though the thermometer said it was 80 degrees and the water was cold. 3 rd was when we both took a shower there was no hot water even when it was turned all the way up . 4 th was that the tv wouldn't go any louder then 30. Boy when you try to get away from the rat race just for a weekend.

the staff was very attentive and made good on an issue with the room with no hesitation. Safety wise was not good with all the ice in the back lot. The front was maintained but the back was not safely accessible. I would otherwise recommend the hotel and plan on staying again as we come to the area monthly.

Very happy with the stay at the hotel. Our room was great. Very clean, smelled great and we liked the decor. Rachel at the front desk (when we checked in) was polite and very helpful. Kudos to her for her positive attitude.