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Hampton Inn by Hilton Charlotte/Matthews
Hotels
7.8
/10
Pleasant
626 reviews
What Guests Say About Their Stay
Michelle
10.0
/ 10
Mostly fine customer service. Loved bedding. Sheets crisp and comfortable. Bathroom dates. A bit dusty on dresser/tv.
Nathan
10.0
/ 10
The room was nice. Liked the free breakfast. The hotel itself had an older interior but no complaints.
Malcolm
10.0
/ 10
Really quiet area and uniquely located near lots of shopping and dining restaurants.
In the Area
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9615 Independence Pointe Pkwy, Mecklenburg County, North Carolina, United States, 28105
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Hampton Inn by Hilton Charlotte/Matthews
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What's around Hampton Inn by Hilton Charlotte/Matthews
9615 Independence Pointe Pkwy, Mecklenburg County, North Carolina, United States, 28105
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Location
Staying at Hampton Inn by Hilton Charlotte/Matthews is a good choice when you are visiting Mecklenburg County.
About Hampton Inn by Hilton Charlotte/Matthews
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hampton Inn by Hilton Charlotte/Matthews.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
With all facilities offered, Hampton Inn by Hilton Charlotte/Matthews is the right place to stay.
All facilities in Hampton Inn by Hilton Charlotte/Matthews
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Luggage storage
- Express check-out
- 24-hour Receptionist
Public Facilities
- Others
- Coffee/tea in lobby
- Elevator
- Smoke-free area
- Safety deposit box
Business Facilities
- Conference room
- Meeting rooms
- Business center
- Conference rooms
Connectivity
- LAN Internet
- Free WiFi
General
- Banquet
- Parking (surcharge)
Food and Drinks
- Breakfast
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Hampton Inn by Hilton Charlotte/Matthews
Important Note
- Self parking fee: USD 5.12 per day
- Pet fee: USD 75 per accommodation, per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 21
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hampton Inn by Hilton Charlotte/Matthews | 91 |
Number of floors in Hampton Inn by Hilton Charlotte/Matthews | 5 |
Another facilities in Hampton Inn by Hilton Charlotte/Matthews | Laundry service, Express check-in, Newspaper in lobby, Luggage storage, Express check-out |
Frequently asked questions about Hampton Inn by Hilton Charlotte/Matthews
What are available facilities at Hampton Inn by Hilton Charlotte/Matthews?
There are top facilites at Hampton Inn by Hilton Charlotte/Matthews such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hampton Inn by Hilton Charlotte/Matthews?
The standard check-in time at Hampton Inn by Hilton Charlotte/Matthews is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Hampton Inn by Hilton Charlotte/Matthews provide breakfast?
Yes, Hampton Inn by Hilton Charlotte/Matthews provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hampton Inn by Hilton Charlotte/Matthews?
Hampton Inn by Hilton Charlotte/Matthews has a 3.0-star rating.
How many floors does Hampton Inn by Hilton Charlotte/Matthews have?
Hampton Inn by Hilton Charlotte/Matthews has 5.
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More Reviews from Other Guests in Hampton Inn by Hilton Charlotte/Matthews
Other sources (626)
7.8
Pleasant
From 626 reviews
Cleanliness
8.4
Room Comfort
8.2
Location
8.6
Service and Facilites
8.4
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Traveller Reviews Hampton Inn by Hilton Charlotte/Matthews
Number of reviews per page
20
40
Top reviews
Denise
Friends and Family
2.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
The toilet was clogged when we arrived and overflowed twice during our stay, both times we were offered a plunger. When we stated we were not plunging the toilet ourselves, we received back talk and attitude. I was very appalled at the unprofessionalism of the front desk staff!
scott
Friends and Family
8.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It was clean and quiet hotel
Charles
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
THis is a very old property that is bad need of a full renovation - it smelled musty -the bathroom was "beaten up" - and rough. The breakfast area was marginal, too - as was the breakfast - the only redeeming quality -was the price - which was great!
Elizabeth
Leisure Family
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Ease to food and quiet, unexpected charge to park my car on a prebooked stay.
Kristan
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
A few pros: The staff was very friendly.
Dave
Business
8.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Nice place.
Nothing outstanding
Clyde
Leisure Family
8.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Fine basic hotel. Staff friendly and efficient.
GARY
Leisure with Partner
8.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Everything was Great.
Down side there is No Exhaust fans in the bath rooms to suck out the stink after you go to the bathroom.
Galen
Business with Partner
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
I made a mistake on my reservation, but the General Manager Jamel did an excellent job of getting it straightened out with Expedia. He certainly went the extra mile. That is great customer service!
Randall
Business
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Nice facilities.
Daniel
Business
6.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
The area around the hotel was fine, it was close to Downtown Matthews. The hotel was easy to check-in to using the Hilton App. The room had ripped carpet right in front of the entry door. Possible tripping hazard for those using a walking assistance device. The room had an odor consistent with something being wet and souring. Since I was traveling alone, it did not bother me to the point to request a different room. Though I would have if my spouse had been with me. I most likely will not stay at this location or chain again. I usually stay at other Hilton properties (Double-Tree or Embassy Suites) with a much better experience. Based on this stay, I would not reommend this place to a friend.
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Susan
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
I enjoyed the clean room
Stephen
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Property seemed older and furniture and colors were def old style.
Tonya
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
very close to food options and not far from downtown
Katherine
Leisure Family
8.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
Both check in and check out people were so helpful and polite.
Raelene
Business
8.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
This site was close to where I needed to be for my class. This property looks like they are doing repairs from a water leak problem in the bathrooms. They did not take out my trash from my room, but I guess I was to ask for that. I am surprised as when I worked for the Hampton Inn that was my job. I was told to take out the trash, make the bed, and wipe down the bathroom. I did not get that service.
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Peggy
4.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Not a clean hotel. No security on staff to control disturbances from other guests. We experienced loud continuous barking dogs, another guest playing loud music, all of this and a filthy room after driving 8 hours from PA to attend my mother's funeral!
Donald
2.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Dirty, blood on the sheets
Dannie
Friends and Family
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Spacious room. Clean. Comfortable bed and pillows!
Ernie
Friends and Family
2.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
The bed was very bad every time you moved a spring would stick in your body the worst stay ever,
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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