Hilton Boston Park Plaza

this hotel is still nice although the rooms could use a bit of a refresh. the fridge in my room froze anything I put in it, and there was no way to adjust it. Not sure why it was in there given it was in disrepair. Shower cut off also kept slipping to hot water. The location of this place is great though and the staff are excellent. The common areas are quite nice especially a lounge off from the main lobby.

The hotel is located in the heart of downtown just steps from the Boston Commons public garden, shopping districts of Newbury Street and public transportation. The elegantly gorgeous lobby and bar with modern decor with a Starbucks on the bottom level . The friendly staff Devon, got us a great room and a late checkout. Our room was spacious and clean and had a stunning view of Boston skyline. The bathrooms were on the smaller side and could use a bit of an upgrade. Perfect for business or leisure. Highly recommend it!

Excellent. Even though it was a busy time, they facilitated late checkout.

Wow - the smallest showers in the americas.. with so much space available why would one design a shower where you can barely stand and turn and all the water just fall out into the room with the most dumbest of glass panels and curtain designs i can imagine. Room is crampy and no place for much to keep - their own things like coffee bar is under the desk ! Expected more for the price and the brand.. a tad disappointed.

The room was clean, linens were in excellent condition, maid service was also very good. The room was quite small though adequate as we spent very little time in our room. There was some peeling paint on the bathroom door that would use some sprucing up. Location was perfect.

A very comfortable stay. Great atmosphere in the hotel over the Boston Marathon weekend. My only negative comment would be that the restaurant staff , although understandably very busy were neither friendly or attentive. On 3 different occasions I was left sitting for 10minutes before having to ask for a drink and / or to order food. The staff seating me/us were very helpful and the staff bringing the food were fine however those taking the orders needed to be more observant of and pleasant to their customers.

I booked a STANDARD queen room. Not the WICKED SMALL ROOM. I asked the front desk if there was a mistake and they said no, it was a standard queen bed room. I’m pretty young so I’m assuming that’s why the lady was pretty dismissive of my complaint. On top of that, I realized the room didn’t even have a queen bed, it had a full. I realized this when I visited my brother’s room, he made the same exact booking as me. Do better Hilton. Treat everyone equally, not just the older wealthy people staying at the hotel.

The hotel is old. Rooms are old and basic

no coffee maker in room 7111, and the bathingroom is too small, and the shower water is cold. this is my worst experience.

Parking was a bit of a headache! Thw Valet didnt answer the phone or text to get the car. Then when you went down it was a 45 minute wait!

Festive and fun - open restaurant area

Parking was as expected, great location otherwise

I’ve stayed here a few times, it’s good! They upgraded my room size for free which was nice but there as a dirty towel in my room. The room wasn’t super clean but it was fine. The food at the restaurant in the hotel was very good! But the service was slow. After about 12 minutes of waiting for a spoon, my ice cream was melting so I had to go find one.

Great location next to Newbury street / comm Ave and Boston commons

Great location, solid hotel. Had a superior queen with 2 beds and it was fine but the bathroom was quite small and didn’t have a ventilation fan/heat lamp and the tub had seen better days. Light switch outside the bathroom. The mattresses were just ok and sheets were a bit scratchy. Quiet 8th floor room however and amazing location right near Boston Gardens and Boston Commons. Starbucks in the lobby was a great option for breakfast. Would recommend if you are looking for a solid, centrally located option. I would book again.

The bath tube needed an update with peeling floor throughout. There is a $50 service fee to check in early.

is open, bright, comfortable.

For the age of hotel it was great. The bathroom is really small when you are a couple and need to get ready to go out. Nice to be able to go down to lobby area for breakfast or drinks in the evening. Check in was amazing. Room cleanliness was good just a bit of dust build up in corner areas. Felt secure as you had to use room key in elevator.

The staff is always amazing! The property is beautiful and comfortable and located in a great part of the city!

Excellent hotel