Holiday Inn Express & Suites HARRISON by IHG, an IHG Hotel

A very good stay and an excellent breakfast, probably one of the best hotel breakfasts we’ve had.

Nice's

Nice place to stay

Unfortunately there was a group of kids from a baseball team running up and down our hallway until late at night. Otherwise the facility was nice, very close to everything.

The hotel was clean, breakfast was great and the lady serving the breakfast was very nice and friendly!

There was a nasty stain on the carpet between the two queen beds. Looked dark and bloody

Handicap accessible room was not! Bathroom was small with only a tub shower and a separate shower seat which wobbled inside the tub. It had to be lifted in and out. The fan in the bathroom was also for the light. It was very noisy and unusable to provide any light in the bathroom at night. This room is totally unacceptable for anyone with disabilities!!!!

The hotel is exceptionally clean and has a decent breakfast, but it has its quirks. Our experience was not great. First, upon entering our room the smoke detector was chirping. Long story short the phone was also broken, so I then went back down to the desk and told the guy who was working it and he told me that maintenance wasn't there to fix it. He came up and took 10 minutes to remove the 9v battery but the thing kept chirping. Somehow he managed to get the chirping to stop and then told me that he would have to put a work order in to have maintenance put a new battery in. This was 3 in the afternoon. Fast forward to 2:25am, we are dead asleep and the smoke detector starts to chirp again. In my pj's with no shoes on I take the elevator downstairs and let them know that it is chirping again. The lady at the front desk asked if I wanted to be moved to a new room. At 2:25am I did not want to pack up a room and move us to a new room, so I asked her to find a 9v battery and I would put it in myself. She did find one, told me that she would take money off my bill, and I put it in and the chirping stopped. Upon checkout I was not in fact given any money off my bill. Other quirks: There is an outlet by the head of the beds that makes an incessant ticking noise. We had to download a white noise app to drown it out. There is also a 2 inch gap under the door so the noise from the hallway echoes into the rooms.

Our stay was great. Easy check in and check out. Breakfast was phenomenal with our 3 kids loving everything they had to offer including pancakes. Samantha in the kitchen was so sweet and helpful. We didnt realize one our girls dropped their stiffed animal in the parking lot and Samantha saw and rescued it from the rain and wrapped it up in a towel. We will be back the next time we visit Pefect North. They have a LaRosa's close by too.

It was comfortable.

Pool is super tiny. Hallways all reek of cigarette smoke. The most run down holiday in express we have ever stayed at.

Staff were very friendly and accommodating.

It was nice

I’ve been coming here for many years and unfortunately this trip was filled with problems. Our check in was delayed because our room was somehow not released for use. When we gout up there there was a slight, but definitive smoke smell. That we reported because we didn’t wasn’t to be charged $150 for cleaning. When we retired to our room the following day , our room was not cleaned. We went down to get clean towels, but they never offered to clean the room. On a good note, complimentary breakfast is still good.

Full warning. This property is not like other holiday inns. It looks like it used to be something else but holiday inn did a good job at making it feel like the other property’s on the inside. Same cleanliness and high standard you would expect. BUT i booked a room with a jetted tub and they did not giving me that room and wouldn’t give me a refund. So be careful. Someone else told me they over book rooms so. Still love holiday inn. Just not this one

Not a very big parking lot. Big pothole in parking lot too.

This property did not live up to the expectations I have of a Holiday Inn Express. All the carpets needed a good cleaning, rooms, halls and reception area. The tub in the bathroom was sunken in the middle, and thus retained water. All other aspects of hotel were up to the usual high standards.

Always like staying at holiday inn Staff friendly and accommodating Breakfast decent

Very polite professional staff.

Good, clean, basic hotel room. Decent breakfast and good parking availability and close to the highway. Staff was friendly and everything was handled professionally.