Holiday Inn Express & Suites HIAWASSEE by IHG, an IHG Hotel

The room was hot the whole time. The thermostat wouldn’t go below 66. I had to wake up every hour to hit the button on the thermostat to make the air come on. I will never stay here again!

Nice

Super comfortable

Very nice property and rooms but the laundry was always unavailable due to all the backpackers escaping the storm. Not necessarily the hotels fault, but they could add a second washer and dryer to handle the “load” during peak times.

It was a very nice hotel and was convenient for just about everything.

Property management was not welcoming.

We really enjoyed going to this hotel. The staff were very friendly and helpful. The room we booked was very clean. The beds were super comfortable. The breakfast options were fresh and delicious and more than what we expected for a continental breakfast. Thank you for all that you did to make this trip memorable and great!

The suite we had was great! The breakfast was delicious and a great variety of foods.

Nice, clean updated rooms. Checkin and checkout was quick and easy. Coffee in lobby was excellent. No view of lake and powdered eggs for breakfast.

This property was immaculately clean only to wake up to no hot water When I went to front desk to voice my concern nothing was done - Breakfast was ok - best to veer away from the Turkey Sausage - flat & dry!

Property was very nice and clean. Staff very nice and helpful Ss far as good places to eat. Breakfast was very nice with plenty of variety. Would definitely recommend and will stay there again when in that area

Very nice

Greatttt place

Nice staff and property. Room was pleasant and updated.

Amazing stay start to finish, and everyone was nice and welcoming, even down the maintenance men who were there. Linda and Victoria - or Veronica ( sorry I’m bad with names ), answered all of our questions and made us feel right as home, Rosita kept our room spotless, the wonderful woman who was handling breakfast always made sure everything was ready to go and the food was amazing, and shout out to the maintenance man who was nice enough to tell me where I could get air in my tires. The rooms were huge and clean, they provided dove toiletries in our room and there was even a keurig with some pods. The breakfast was amazing and had a great variety, and the lobby had complimentary tea and coffee all day. The WiFi was also really good, if you speed test it it will show some fluctuations but we were able to run two gaming laptops to play some call of duty with minimal hiccups. The area is quiet but close to Helen, Tennessee and near some absolutely amazing hiking trails. My only suggestion to travelers is if you are a light sleeper that you try to stay on the third floor or see if you can be away from other rooms, we were on the second floor and there was kid running around above us at 7am, nothing to fault the property as it’s out of there control and I didn’t mention it at the desk since we were checking out that day. 1000/10 and can’t wait until our stay next December.

We had great time and the breakfast was commendable

Great property!

Didn’t have hot water the first morning

Superclean room, all dove products in the bathroom was a plus. Staff at night and in morning were very nice. Breakfast was good and many choices. I will be back

I took my 9yo autistic son to stay because he just loves to travel. We were grateful that we were allowed to check in early as well as check out an hour later. Everyone was so nice, especially the front desk clerk who checked us in. She was so thoughtful and helpful to us. Thank you for a wonderful stay! I’m Stefanie, btw. (My dad is Charles)