Holiday Inn Express BOONE by IHG, an IHG Hotel

Rubbish piled up in bins near lifts and not emptied over weekend. Room key wouldn’t work and has to keep having it reset and room door would not close from inside without locking door

Nice stay

everything was clean the staff was nice no problems

Everything seemed new. Despite being close to the main road, the room was really quiet. The staff were friendly and helpful.

Great place to stay. Close to stores and restaurants. Outdoor pool was cold for June but otherwise great place. Beds were decent and clean. Room was larger with a balcony and spacious bathroom.

It was very comfortable.

A little noisy from across street

Checking in was quick and easy with friendly service. The room was nice, comfy and clean.

Clean, great breakfast and comfortable

Had to switch rooms because toilet was running. Phone cord in the new room kept falling out. WiFi access code was very difficult to get. Heating/air conditioning system needs update. Bathroom was clean and updated. Unfortunately the sheets are not cotton material anymore. They cling.

We thoroughly enjoyed our stay at the Holiday Inn express in Boone. Our room had been newly renovated and felt so clean and comfortable.

Very nice stay and the staff was very helpful.

This was a great stay for our one night visit to Boone.

Rooms very clean and quiet. Staff were very nice. Price was very reasonable. Would definitely return here.

Nice property almost done with renovations. Rooms are comfortable and the staff is very pleasant. Couple of knocks - old school AC system, either on or off because there is no thermostat. The door locks are a little finicky.

Our visit was for one night and it was very good. Liked the room with separate bed from living. Very comfortable

The room looked like it had just been renovated. Very clean. Surprisingly nice. :)

Staff was amazing professional and kind

This hotel is clean and of course the location is convenient to restaurants in Boone. However, I was very concerned about the customer service during breakfast (morning of Friday, March 28). When an employee returned to the coffee station with additional creamer for the coffee, myself and another guest (who I did not know) thanked her. Instead of responding or even speaking to us, she slammed it down and walked away. Her actions were incredibly rude. I shared this with the front desk, as well. Additionally, I would recommend that this hotel add a stash of personal hygiene options available for purchase. (Toothpaste, feminine hygiene, etc). A small convenience style counter would be immensely helpful.

Very Clean rooms and full breakfast was excellent -