Holiday Inn Express MIRA MESA-SAN DIEGO by IHG, an IHG Hotel

Excellent fitness room. Pool temperature was perfect, but pool is too small for laps. Room was large and quiet, with nice amenities.

The lady who served breakfast was sweet, kind, efficient, and friendly. The people at the front desk always smiled and were helpful. the room was clean a d quiet withcomfortBle beds and pillows.

Friendly

Everyone and everything

We had ants appears from a small hole in the shower and the best they did was give us a can of raid to spray. Parking is a huge inconvenience and incredibly limited for having 2 hotels on property. Being told to park in red lanes and move vehicles before 7am is completely unprofessional and risking a vehicle tow. Thermostat on A/C left alot to be desired.

We enjoyed our short stay. The staff were friendly. The room was clean and spacious. The breakfast was enjoyable. Our only issue was that parking was a problem. There seemed to be plenty of spaces, but when we returned from dinner on Saturday evening, every single space was full. Some people were parked in the red and by the lobby. We drove around for twenty minutes and were about to park at the Denny's next door, but we saw someone leaving and quickly grabbed that space. Not sure I want to go through that hassle again.

Property was clean. Breakfast was good. Beds weren’t exactly comfortable.

Excellent service

The room was clean and quiet. And they have a great selection of breakfast items every morning.

Stayed for 3 nights. The room did not get cleaned the second day. I made sure that the do not disturb sign was not on the outside of the door.

We love it every time

I liked the customer service I got from Maziar, he was so helpful. What I did not like, 1st they gave us room 107( not clean and noise from the highway ) the transferred to 412 (unbearably noise coming out of the bathroom fan, none stop plus outside car noise) then moved to 317 (bathroom fan was not working at all. Every time we took showers the entire mirror got covered by fog, blind was inoperable and missing the curtain( light was coming through in the night, iron was missing and asked the front desk- promised was never brought) all in all , such a nightmare experience for my family trip. Carpet looks dirty and smells. Never ever recommend this hotel. I wished I could canceled my reservation and went to a different hotel but unfortunately, I was unable to cancel because it was non refundable reservation

Everything is excellent

The staff at Holiday Inn Express were friendly and accomodating. My husband requires a handicapped accessible room and we were pleased with the size and comfort of the rooms. There is easy freeway access from the hotel, as well as dinning and shopping close by. It is a bit noisy due to freeway traffic, but otherwise comfortable. We would definitely stay again.

Easy check in

area is right off the road

Excellent

There is no laundry bag in our hotel room. Their parking lot is very small.

Yummy breakfast and very friendly staff.

OUTSTANDING Customer service and Facility!