Home2 Suites by Hilton Fort Worth Southwest Cityview

I would not stay here again for 3 primary reasons: (1) When I arrived, part of the first floor had basically flooded due to a plumbing issue, and although they had big industrial fans running throughout the relevant hallway, they did not air out the stairway, so it reeked of mold. Even more alarming was the fact that, within 12 hours, they were renting out the flooded rooms to unassuming guests who had no idea that their rooms had flooded just hours before. As someone with mold allergies, this was a serious red flag. (Not to mention that the stairway stench remained.) (2) There were issues with my attempts to extend my stay that not only took a long time to resolve (and required me to check out and back in with the front desk in person each morning) but, even more annoyingly, resulted in my room not being cleaned at all during my time there. I asked the front desk about this multiple times, but the room was still never cleaned. (3) I saw multiple bugs in the room during my stay, and given the previously mentioned flooding and cleaning issues, this was the straw that broke the camel's back. Although I appreciated the full kitchen and affordable price, the cleanliness issues - combined with several other nit-picky issues, like the location not turning out to be as good as it seemed due to the entrance being on a one-way access road, and the fact that the parking was often filled with patrons from nearby restaurants - I would not recommend this hotel and will not return.

We loved this STAY.. This was literally our best stay we have EVER had at a hotel. The kids loved the room and it was HUGE, There are restaurants all around it and an arcade/ bowling alley right behind the hotel. 10/10 stay

Excellent hotel. Clean, nice staff and we really appreciate the large refrigerator.

Very nice room with two queen beds. Lowest price compared to others. Stayed only one night. Amazed with kitchen, no stove. Had dishwasher. Breakfast was excellent. As good as they come. They had Bacon! Nice indoor pool and gym. Overall excellent. If all of our stays were this good for the rest of our lives we would be blessed. One more thing. As you go into the indoor pool area, there is the largest ivy planter I believe I have ever seen. It’s huge and beautiful. Really nice. The point I am making is that they or someone is taking excellent care of this plant. Therefore, they must be taking care of hotel guests as well.

We had a wonderful, and comfortable time at this hotel. Highly recommend for the price and location. Will stay again.

Everyone was so nice and professional

Everything about our 1 night stay was great. We hit a really bad storm with softball size hail as we were getting into town that caused damage to our rental car. We were scared and tired but the gal at the front desk was so kind. At breakfast/check out in the am the gal at the desk again was so kind. She was sweet to our pup telling us we needed to get him breakfast too.

We had a good experience at this hotel. In fact, we will stay here again. It was clean. The only problem was the other guests. People are not very considerate. We were impressed with the amenities.

Decent stay

Clean and quiet with great amenities. The breakfast was amazing- so many options. The rooms were spacious and clean

Location was great and easy access to highways. Lots of restaurants within a few miles. Staff was very friendly.

Great customer service

The room was not clean and the sofa was filthy and had a tear in the seat cushion.

Place was convenient located and near restaurant. Nice and clean facility. Good gym. Only thing was the staff lack customer service. Seems lack of energy, hiding in office, had to be called to the front for help. The front desk seemed apethetic, didn’t want to be there.

It went above our expectations

Nice place to stay

The suite had a nice kitchen area, beds were very comfortable, and breakfast was better than most motels we've stayed in - loved the yogurt parfait bar.

We have stayed here several times over the past two years and always had a good experience. It was our standard “go to” for lodging. However, this time was different. We were originally put in an ADA compliant room. I asked to be switched in case a customer with a disability arrived and needed a room. The front desk agreed to move us. They were very helpful! Just to note, the ADA room was very dingy. There was an apparent water leak which caused stains on the walls and rotting trim in the bathroom. So we moved rooms and the new room had the same issue with apparent water leaks. The walls and trim needed to be repaired. Additionally, the room smelled dirty. I’m not sure if it was mold or residual body odor. The room just did not feel fresh, clean, and sanitary. I am very disappointed in the condition of this hotel. We probably won’t stay here anymore.

Front desk staff were very pleasant

Great