Homewood Suites by Hilton Boise

This place is a disaster. They lost our Hotels.com reservation and we showed up around 11 pm. Took forever for them to figure it out. When we finally get to our room, it was the wrong room, different from what we had reserved and was smaller with only one bathroom. It was also filthy with food splatter and other splatter all over the place. Bathrooms very dirty and door handles were sticky. One closet was also missing everything, including a closet rod or hangars and looked damaged. I went to the desk and the night manager was absolutely rude and unprofessional (Kyle) and refused to do anything because we had “stepped in the room so it was ours.” We argued for a bit and he said he’d have the room cleaned, the closet repaired and have the manager call me the next day. Of course that never happened. When we showed back up the following night nothing had been done and they handle even serviced our room! The next meeting the front desk was again very unprofessional and refused to accept any responsibility. Also I have pictures of everything and this is going on all the review websites. STAY AWAY!

Very spacious and well priced! Comfortable beds. Walking distance to dining options and movie theater. Will stay again for my next visit.

Great location. Easy freeway access, restaurants, gas, etc. Breakfast options were good. Only downfall is when they say breakfast ends at 9:30 am, do not expect to get anything at 9:28 am. We overslept and my husband arrived at 9:28. Had to purchase a small, $4 bottle of orange juice.

The hotel is very clean, quiet, the staff is great

Our room was a suite, with separate bedroom, kitchen, and sitting room. The hotel's lobby and breakfast area were very nicely furnished. There was a nice outside area with a grill. The complimentary breakfast was yummy. The bathroom of our room needed some work, however, as the bathtub grout was missing/discolored, the bathtub itself was stained, and the wall outlets were dirty. Also, the fire alarms went off one afternoon and we were evacuated for about 30min. We didn't see any smoke. No word from the hotel management on what happened.

Rooms are large, clean and well equipped. Common area is very nice with lots of space.

This is our favorite place to stay while traveling through Boise. Comfort, great staff, clean rooms and a great location. Breakfast is top notch!

Great hotel and friendly staff. I have stayed here several times and never been disappointed.

Good spot, close to a lot of things. Hotel needs updates as my carpet had holes in it , bathroom had missing fixtures

no, rude staff made me pay for a room i already had paid for an had confirmation numbers for and a receipt that showed i paid in full. had us stand in the lobby with ky excited to go to the zoo 9 year old daughter. sadly wouldnt get to swim or go to the zoo that day dur to the fiasco.

Everything was amazing!

Service was great!

Very clean and roomy! We walked across the parking lot for dinner. Would stay again.

Love the 24 hour pool!

i was satisfied with the property. no complaints.

Easy to get in and out of location

This hotel has an excellent breakfast selection! Every morning we ate waffles, eggs and protein and the kids loved it too.

We loved that they had a pool and hot tub. The front desk person was very professional and friendly, I think her name is Cynthia.

Great place to stay and amazing breakfast

The hotel is in a great area. We walked to grab dinner. Hotel staff was attentive. Cynthia was fantastic when we checked in. Overall, we would visit again.