HYATT house Los Angeles LAX/Manhattan Beach

Staff was very polite, but the room was not as pictured. Carpet torn, wet feeling, bed had stains as well as the walls, mirrors

Great stay at the Hyatt House. While this property is not the newest, they have taken care of it, updated it, and keep it maintained. The location of the property was great. Many things to eat and do around the neighborhood. Very safe and easy to get on the freeway system to move around. The room itself was clean and comfortable. The price was very reasonable for a room with actual segregated bedrooms. The breakfast was great, always fresh, and the common eating area was very clean. The pool and outside areas were kept up. They were not perfect, but up to expectations for a property that was not new. I am happy to report they have cleaned the exterior of all the buildings so that they don't have mildew, like what was reported previously. The buildings look very nice now from the outside. The only drawbacks were the parking fees and our couch smelled like a dog had slept there previously. Please take into account the parking fees when pricing this property out, and don't be surprised at the desk. They were bad, but with the improvements made to the property, we thought the value of the total price didn't go down the drain. Pets are allowed to stay here, which for us produced a stinky couch. But it wasn't enough that we requested another room. We notified the management and then cleaned it so it smelled better. However, we made sure to toss a sheet over the couch when we sat on it. Just keep that in mind if you book.

Great staff- so kind and helpful. Great location. Facility could use a tune up but still very nice

This was found in my daughters bed. It’s a “beetle.” Looks like a roach to me though…

Check-in/check-out quick and breakfast is ok. Hotel room (2-bedroom one) has dirty carpet, outdated interior, no USB ports for electric outlets, bathroom and bedroom doors don't lock or close, chair has no cushion, etc.

I requested an early check in. I was told they only had 2nd & 3rd floor rooms available but by check in time they would have a room on the first floor which would be perfect because my dad has a issue with balance and it is very dangerous and hard for him to climb stairs. At check in I was then told they had no first floor rooms available. Then I request additional towels and they were never brought. The carpets have not been shampooed in who knows how long. Dust and spider webs were not cleaned from windows. Concrete had not been power washed in at least a year or longer. Overall very disappointed with my stay and would not recommend.

We stayed at this hotel and were very pleased! The hotel grounds are incredibly green and well-maintained — full of flowers, trees, and cozy spots to relax. Everything inside was beautiful and tidy, creating a very relaxing atmosphere. The food was also great — tasty and varied. There was a small but very cozy swimming pool, perfect for cooling off after a hot day. We especially appreciated the friendly people — both the staff and other guests were polite and pleasant to be around. A big plus was the parking with electric vehicle charging — convenient and well thought out. The location was excellent: it was easy to get anywhere from the hotel, whether by car or public transport. Everything was within reach and nothing was lacking — a perfect place for a comfortable stay!

The room had a terrible mold-like smell and the carpeting was all worn out.

Nice and big with a full kitchen and livin room . Two bedrooms and bathrooms

Staff friendly, Breakfast was good

They never had towels. I asked over 5 times in one day for towels. People above me were banging and jumping til 2/3 am and they didn’t do much. Took them hours to locate me something to cook in and when they brought me something it was only one pot. Had to buy my own pots. Asked for extra blankets and pillows and they had none. Anything else o needed they told me I had to come to front desk. Very rude.

close to restaurants and grocery unfortunately no elevators if you get the upper floor rooms and need better options for breakfast items

Everything was great

This is a lovely hotel in a great location, but it’s needing a lot of investment to bring it up to par. The rooms are dated and dirty, and the white goods and furniture badly need replacing, such as the heavily corroded dishwasher, limescale in the kitchen sink, and rusting towel rails. The carpets are torn and dirty. The area under our beds were filthy with dust and debris. Our apartment was meant to be accessible for my disabled mum, however, there were issues - including no easy to access light switch in her bedroom, no way of getting her wheelchair through her room to the bathroom, no handle outside the shower to help get in and out. If you want clean towels and room refreshed, you have to request that 24 hours in advance, and it’s not guaranteed as I experienced on several occasions. There are washing machines on site, but on one occasion, we discovered that our newly washed clothes were covered in sand as it seems the previous user had left sand in there, which wasn’t visible to us putting our clothes in. When we raised this issue with the front desk, they told us it was our fault for not noticing the sand in the first place and couldn’t take responsibility for their washing machines. The breakfast buffet is good, although I’m curious as to why the fresh fruit changes from fresh melon during the week, to tinned fruit at the weekend? The location is amazing with easy access to the shops and restaurants of El Segundo and Manhattan Beach.

Its an old Residence Inn, that's been re-badged as a Hyatt. The exterior needs a really good power wash once in a while, the stucco is sooo dirty. The property is aged, rooms are clean, and OK, but stuff is old. Breakfast was fresh and hot and well stocked by the staff.

Buyer beware: they zing you $20/night for parking in the lot in front of the hotel, which is the ONLY parking available. If they had integrity, they would add it to the nightly price, but that would make it appear less competitive from a pricing perspective.

The staff were kind and very helpful

Ok

The stay was overall decent. The only real issue we had was how gross the carpet was in our room, just from getting cleaned to putting clothes on the bottom of my feet turned black. It was socks and shoes

The car