Luxury Inn and Suites Seaworld Lackland

Very quiet and good management

Bed was noisy

Bathroom door would not lock, and very limited TV service. There was nothing luxurious about this place.

We had to book last minute and got what we paid for, but it served the purpose we needed, a place to sleep. Property was outdated, sheets and towels were stained but clean. Bed was comfortable at least and room was bigger than most. Staff was friendly

Found hairs on my pillow and yellow marks on the sheets and I even found a bug under my pillow a small Rollie pollie and there was a roach under the bed of course they were dead but it seemed as if the room hasn’t been rented in a while also the toilet was covered in some dirt I was a bit afraid to even let my son on the carpet but the customer service was good the lady came to clean the toilet after we asked and the young man there was very helpful but unfortunately the 2 king beds room was really bad for the price I’m sorry to say I’ve stayed in better for less.

Good

The front desk went out of her way, to be nice after she had my money..it says every where no refunds for early checkout to be ...it was a double room one bed was unsleepabe due to be dirty. The microwave didn't work. We got bug bites from the room. I told the owner, he seemed surprised, but in looking better at the reviews he knows. I looked for other rooms locally but couldn't find one. I would say....stay at your own risk!!!!

The entrance to property was dark! Upon entering the office we were greeted with bank style teller window.(bullet proof glass) There were people sitting outside of a couple rooms, which made us feel uncomfortable. He said you have ten minutes to view room and see if yall want to stay here. Upon entering the room, noticed the room felt like a sauna and had a very musty smell. The teal couch had stains, the small electric stove had food stains. Lower cabinet drawer was missing. We immediately went back to front office and told the owner that we did not feel safe and room was in horrible condition. He said, I would have turned on the A/C if yall would have called ahead.(smh) He then said ok and we told him we would seek reimbursement thru Expedia. He said no problem.

It was nice and clean ..the ac was a little loud

Great stay

10/10 loved it

Towels were not very clean, there was a stain, the floor was dirty, it only had one roll of toilet paper and the trash cans did not have an additional bag. And there were dead cockroaches (at least they were dead) Otherwise, it was fine.

Room was nice and clean…..

Quiet clean ok, but no coffee, no internet, no breakfast

It Was Awsome

This was not the place we booked. We had a room somewhere else but we were told (on very short nitice) that our reservation could not be honored due to "unexpected maintenance". Orbitz put us here instead, and I will be demanding a refund. Hotel is in bad neighborhood. There were cockroaches running around the room. The sheets and pillowcases were visibly soiled. The only reason we stayed was that it was already past midnight before we got there and we needed to be somewhere at 7:00am. When the clerk handed me the room key, he said "This may or may not work". REALLY?? I would not recommend this place to anyone.

Nothing

Overall a good experience. No like the fact that it is off behind a business and very quiet because of it. Not next to a noisy road.

It was HORRIBLE UNSANITARY WORST EXPERIENCE EVER I don’t recommend that he’ll hole to anyone . Over priced

It was run down from the outside and had very limited parking. The staff was friendly though and the rooms weren’t as bad as I expected