Motel 6 Amherst, NY - Buffalo

Everything is okay.

The rooms smell very bad and the sink not working

Very nice place

Easy access. Close to where I need to be

When we arrived they placed us in the incorrect room. I had booked a deluxe room that comes with a microwave and fridge. The room we got did not. I went to the desk and complained they were great and moved us to another room. I thought everything was great. WRONG! I looked at my statement and it showed I was charged for the 2 nights. Then another charge for the one night. I went to the front desk to find out what happened. The man at the front desk was incredible rude to say the least. He was talking over top of me and not letting me explain. He accused me of having multiple bookings and said I have to call Expedia. He was so ignorant that I actually had to say to him sir you cannot speak to me like this. Then a friend who was coming inside that night heard him bad mouthing me at the front desk in-front of people. This man should not be allowed to work in customer service. As a manager I would not have this employee working for me. I spoke to Expedia and they assured me that it was indeed the hotel who booked additional bookings that I only had one through Expedia. The agent from Expedia called and tried to explain this to the man who refused to believe it was true and he was rude to her. The agent from Expedia apologized to me for having to deal with this man. Then Expedia told me he said we have to wait until Monday for a refund he can’t do anything. I would never stay there again with this man and how ignorant he was to me in front of other guests.

Four days . No service, same towels. Floor and bathroom dirty. Moved from the first room to second.

Smells like fungus

Expedia does not have the right picture for this motel. I didn’t think I was at the right place because the check in/lobby area is not at all what you see online. We thought someone was trying to get into our room around 2am. Tried to look out the peep hole and it was clouded as if someone put something over it. Did not feel safe here at all

There is nothing but coffee, base accommodations at best. straight out of the 80's

Clean and courteous

It was a nice stay, it was quit everyone was nice even the employees. The only down fall was when I used the washer and dryer at the motel the washer was fine I spent $3.00 for 30mins and of course my clothes where still wet, and they only and one set and it was down stairs they didn’t have any upstairs. Other then that my two rooms where clean.

Overall great stay.

Rooms were good but there was a strong smell of cooked food Rest all the room was clean

There were bugs coming out of under the bed pulled bed from wall more bugs crawling up wall need full credit for this stay

This place is horrible it smells awful and the allowed their guest to stand outside and smoke marijuana … room smells and it’s disgusting motel… DONT EVER STAY HERE … to TOP IT OFF THE ADD ON A $100 security FEE when you Check… SO IN REALITY YOUR NOT SAVING ANYTHING ..

I came for a family gathering just a few miles away, the Anchor bar was convenient and looks relatively new. We did not eat there but bartenders are friendly and beer was cold. The room was adequate, towels were a bit threadbare but did the job. Hotel was very quiet but the smell of pot was everywhere. Overall a good value for the money

Rooms have a bit of a musty smell. No amenities in the rooms eg you need to ask for shampoo, conditioner, hair dryer etc but otherwise an ok basic room to sleep.

highly bad experience. smoke free was written every where, but every body smoke weed or something in the bulding. we coud smell everywhere from front deck through hallways. no mini fridge no coffee machine, and the sheets and everything was old and some was burned with cigarette. ..........

The guy at front desk rude

The floors were super sticky. There was a hole in the wall by the door which I reported to the front desk. Room had an odor. People that ran the place were nice.