Moxy NYC East Village

Staff are excellent, room was very nice and used the space well/efficiently

Air conditioner was not working in room, key cards weren’t working for room day after day, room was dirty and shower had mold

Our room did not have a single chair to sit on, it had no mini fridge, and only had a small trash can in the bathroom. We were also put in a handicap room though we did not request such, and so the shower water flowed all over the bathroom floor. Not ideal. Beds were comfortable and overall the staff was great! The cafe/bar by the lobby was nice and convenient in the morning.

Great hotel for taking our son to NYU. Staff was lovely — especially Carmen. She went out of her way to make sure we had the rooms we requested despite confusing reservations, and helped with several other logistical items during our stay. Thank you, Carmen!

Excellent location, very clean, staff polite. Would definitely return when in New York

Ok, so it's a "trendy" decor, I guess it's supposed to look like graffiti, but I wasn't impressed. The strongest objections I have to the hotel are the design of the bathroom (very little privacy) and there were NO CHAIRS and NO DESK. Where are you supposed to do computer work???? Also I would say very overpriced for what you get, I couldn't leave without one more hidden fee attached. I won't be staying again.

Fun hotel, historic roots, nice spot with easy access to various cool neighborhoods and great dining options. Not far to get to uptown and to Broadway. Enjoy!

It was a unique hotel. We enjoyed staying in cozy small room.

Love this little gem! The staff is friendly. The facilities are clean. The decor is quirky. Rooms are small but cozy. The street is quiet. Close to subway lines and there are a lot of eateries nearby. They also offered a $20 daily credit at the in hotel cafe!

Really great location, good air conditioning.

Love the modern decor. Friendly staff. Loved the lounge! The room was cozy, and had a European feel with the way space was used. Great place.

loved it

The room was very small but acceptable for NYC. It isn't optimal that coffee is not available in the room, but at least there is free morning coffee in the lobby. The attached cathedral restaurant was great.

Ok place. Small rooms.

Excellent staff!!! Just a side note, no fridge or grab bar in shower though

Was a nice stay but rooms were much smaller than I realized. No fault of Moxy I just didn’t pay enough attention. Stay was still awesome!!

Stay was in great location, very comfortable bed and staff was exceptionally helpful

Great place to stay in the East Village - ridiculously expensive for a small room, but in NYC I guess we expect that. We liked the urban/industrial decor and the innovative ways to store our stuff in the small room. Lots of natural light filled the room, but it was really noisy outside on a Saturday night until almost 4AM. Appreciated being able to work in the ABC lounge during the day while waiting to check in.

I don’t usually leave negative reviews, but my experience at this hotel was extremely disappointing. To start, the cleanliness was unacceptable — when I unfolded the sheets, I found an old bandage stuck to them, which was disgusting. The room itself was poorly equipped: no chair, no refrigerator (a big issue in the summer), and the hotel didn’t even have ice available. The staff was inconsistent — a few were helpful, but others were dismissive and unprofessional. I also had unresolved billing issues. A $50 charge from the Alphabet Bar was added to my room. I disputed it and was told it would be investigated, but nothing was done and I never received a refund. On top of that, a $27 coffee shop charge appeared on my bill, again with no explanation of who used my room number. The pricing was misleading. I paid a premium rate, but the accommodations did not come close to matching the cost. On top of that, the hotel added hidden charges, including a mandatory $40 daily facilities fee and other unclear add-ons. These extras added up to roughly 40% of the base room rate — so if you expect to pay $1,000, the actual bill will be closer to $1,400. Overall, this hotel was overpriced, uncomfortable, and untrustworthy with billing. I will not be returning and cannot recommend it to others.

Recently I shared a room at the Moxy with my two adult kids. The room (queen and a day bed) was perfect for our needs! The friendly front desk staff was warm, welcoming and helpful. The room was clean, the beds very comfy with luxe linens. Best of all, a view of the Freedom Tower from our 11th floor room! I love the Village and the Moxy will be my Go-to hotel for future visits.