Norman's Hotel and Dining

me encanto el lugar

Arrived at the hotel and gentleman who works in restaurant next door (very nice), apparently helps out after hours, gave me a room that wasn’t clean, beds were unmade, etc… ended changing my room to another one and the new room had a dead roach on bathroom floor, no toilet paper in the bathrooms, tub with full of some black thing in the drain holder. 2nd day of hotel I received hard knocking on my door advising me I had to get out, honestly I was scared thinking someone was trying to break in.

It was nasty. I had to clean the table that had a pile of dust. The chairs I wouldn’t even touch. No real cleaning is happening there at all.

This property was horrible is more like a hostel then a hotel they gave us the wrong room and when the room was corrected the rain was in our room like a pond the windows where leaking it was a horrible experience

Do not stay at this place at any cost! Horrible place, extremely dirty and there is 0 service provided. When we checked in, the room was already super dirty, all floors had dust, the bathroom was so disgusting that it was impossible to step into the shower barefoot. During three days of our stay here there was no cleaning of the room, no change of towels, no staff at the desk at any time. There is restaurant downstairs as part of this 'hotel' but no members to assist you even when you point out that there is no lobby. If you think of wifi or clean/functioning coffee machine as basics, forget about it all - nothing works. Avoid at all times!

This place served its purpose. It was very affordable for the area, however I’m the type of person where I understand that you get what you pay for. I read many reviews, & many of the main complaints are that it’s outdated & noisy, which were both true. Thankfully, to my advantage, I wasn’t prioritizing “newness” when I was looking for a place to stay (especially because prices are typically high everywhere around March, which is when I went), & I am a hard sleeper, so I didn’t hear a thing even though it does get very loud at night with the bar that’s right beside the place. My priorities were low pricing, cleanliness, & safety, which I felt pretty good with once I got there & inspected the place. Sonia was there & checked me in & was very nice - very little English, but thankfully I can speak basic Spanish & we were able to figure the basics out. Overall, an “average” stay, but that was good enough for me. I’d say know what you’re willing to tolerate & understand the risk. If you want cheaper & can tolerate a few nuisances (older space, no room service, noisy at night, etc), then this is a steal. If not, then this isn’t the space for you. Also, I liked the fact that there was a microwave & a fridge in the room. Good enough for my 3-night stay!

Hotel was outdated, but decent for the price. Location is great. Staff was very friendly and accommodating.

This place was good but there is a lot of music until 2 am at least. It’s good if you are not going to sleep early. In general, the room was clean. For the price, it’s good.

Ok where do i start. The air conditioner was broken told maintenance and front desk 30 minutes after checking in. No one came to fix. No hot water, no one came to fix. Window was broken and did not lock anyone could crawl in from the first floor. Found fake eyes in the tub. Room smelled like mold. I had to rent in another hotel simultaneously in order to feel safe and in be able to enjoy a room without so many issues.

Had to wait for someone to come to check in. For some reason he took a picture of my credit card and ID. Shower had very low pressure when hot water was on. Had to put coffe maker on the floor to operate it because no electric outlet was close enough.

Just parking issues

.

Good

Área was nice, quiet and a decent place for the price

Parking horrible Great shuttle close

Was a bit tricky checking in but manager was about to everything on cellphone

The room was nice and a great location. However the parking is a SCAM. This place had NO PARKING. They will sell you a “parking pass” to the lot next door for $20 a night. THEY DONT OWN THIS LOT AND YOUR CAR WILL BE TOWED. It’s a complete SCAM! Street parking is free from 6pm-8am and in mid Oct was available every night.

It was very old and not aesthetic whatsoever. The beds were clean and comfortable. The woman at the front desk was very kind and helpful. The furniture was old and looked very worn. I was also a bit disappointed because they wouldn’t make an exception and refund two nights that we didn’t end up using. We had to book three because we evacuated and the hurricane was supposed to be bad on our coast. We did lose power so we had to get home to get the freezers on the generator. We had been off work unpaid and lost food and had home damage etc. while I understand that’s not the hotels fault it would have been so great to make an exception considering and refunded the nights we didn’t use. They used the excuse that they welcomed pets with no extra fees, but per law they had to because the mandatory evacuations.

The staff took great care of our stay

Property didn't look like the pictures, Property and rooms need to be upgraded.